
Ratings & Reviews for Whirlpool 2-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with the washer's performance, cleaning ability, and compact size, while others have experienced significant issues. The main complaints include a noisy spin cycle, inability to use chlorine bleach, and overly complicated controls. The dryer has received overwhelmingly negative reviews, with customers reporting long drying times, inability to properly dry clothes, frequent breakdowns, and difficulty accessing and cleaning components.
Customer review summary generated by AI, including incentivized reviews.Not happy
Would Not RecommendI bought this a month back. The dresses do not get clean on any cycle. I have tried most of the settings in the washer and none of those help in cleaning. No stains, gets removed. It could be a defective piece or its really a bad washer.
From whirlpool.com
The absolute worst. Do not buy!
Would Not RecommendThis dryer is a total joke. It doesn't dry anything, unless you're willing to run a small to medium load for upwards of 6+ hours. I can't believe the poor quality of this product, especially since it's from Whirlpool. Also, the terrible design means your dryer sheet constantly gets caught in the lint vent - which also needs to be emptied 2-3 times per load. Waiting on the heat pump to be replaced, after the board was replaced through warranty. Hopefully that improves things, but I am certainly n...
From whirlpool.com
Hello wetclothe5! We do apologize to hear of your dissatisfaction with your dryer. We would like to help you maximize the use of your new dryer. If yo...
Fits very well in a confined area
Would Recommend(This review was collected as part of a promotion.) We are very pleased with the efficiency of our new washer
From whirlpool.com
Hi Johnny, we're glad to hear that your new washer is working well. Thanks for sharing!
Terrible
Would Not RecommendWe just got this dryer. I’m not sure if the ventless feature is supposed to help with efficiency but it’s terrible. Not only do I have to empty the water tray during each load, it takes over an hour to dry even a medium load. Would not recommend!!!!
From whirlpool.com
Hi, Philsato. We hate to hear that your dryer requires more time and maintenance than you expected. It's understandable how that would be disappointin...
Great Compact Washer With Some Exceptions
Would RecommendWe moved into a new house and brought our full sized washer and dryer with us. Unfortunately, the house is 12 years old and has a beautiful laundry room with a tile counter above the washer and dryer space. Most of the newer full size, front load machines are now taller than they were 12 years ago, so it was either tear out the counter, or buy a new one. We chose to buy only a new washer, as the dryer that was there looked fairly new. We bought this one and it's an excellent machine. First the p...
Love but spin is intensw
Would Recommend[This review was collected as part of a promotion.] Bought our stackable set through lowes which I would recommend going through another retailer. That aside, love the washer. It get all our laundry very clean and practically spins them dry. However, my only dislike is that when you put it on normal cycle you can not change the spin speed from the max setting. Our set shakes pretty intensely even with the dryer on the top. Aside from that we are happy with our purchase. Oh and it only has a cold...
From whirlpool.com
bad fit
Would Not RecommendWe recently bought this supposedly stackable washer and dryer because of some of the recommendations we read. Unfortunately the installation by Lowes is nothing like what you see in store The dryer sits back 2 inches from the top of the washer along with the "stacking kit/drying rack" that we needed to purchase in order to stack them. This results in a total different dimension than advertised and makes the drying rack unusable since it can't be pulled out anyway. Sadly paying top dollar does no...
Not happy
Would Not Recommend[This review was collected as part of a promotion.] Vibrates too much on the spin cycle. It shakes the whole house & moves across the floor
From whirlpool.com
Hello Kitson, thank you for contacting Whirlpool regarding your appliance concern. We are happy to look into your concerns but we will need your mode...
Well pleased
Would Recommend[This review was collected as part of a promotion.] When we looked at this model at a local retailer we were concerned about the capacity. This model and the matching heat pump dryer fit the space - under counter in our new kitchen remodel - so we took a chance and purchased both. We are glad we did; and my wife and I are extremly pleased so far. We have washed several loads and the results have been exceptional. You can wash a full laundry basket load and the clothes come out very clean. I...
From whirlpool.com
Well pleased.
Would Recommend[This review was collected as part of a promotion.] My wife and I were concerned about a few negative reviews. This was the model that fit the space under our counter; and we decided to purchase anyway. I am gald we ingnored the reviews. This dryer works great. We are very, very pleased. It also holds a larger load than we though it would and the level of dryness is perfect - this is adjustable by the way.
From whirlpool.com
Two Hours and ONE bed sheet is not yet dry
Would Not RecommendI am using this dryer for the first time tonight. I had one bed sheet to dry and now two hours later .... it is still not dry.The dryer is hot ... the bedsheet is not dry. What is my recourse considering I paid a lot of money for a product that does not do what it supposed to do? So frustrated.
From whirlpool.com
Wet bedsheet : Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address,...
Dryer is actually not a dryer...
Would Not RecommendDoes not dry clothes or towels at all. Very disappointed.
From whirlpool.com
We are sorry for the disappointment you've experienced; it must be frustrating. We would love to look into it with you but we'll need more information...
dryer doesn't dry
Would Not RecommendWe have the stackable combo. They look great together - super compact and really pretty. Unfortunately, the dryer does not work... AT ALL. Bedding, towels, super small loads, anything takes anywhere from 2-6 hours and then will need to hang dry. Not recommended if you're looking for a dryer to actually dry your laundry. Such a bummer.
From whirlpool.com
Bleph_11 : Thank you for your review. We would like to inquire further about your review with you. Have you by chance checked your venting to see ...
Great washer
Would RecommendPurchased May, 2017. No problems. Clothes are almost dry when cycle done
From whirlpool.com
Great Washer
Would Recommend[This review was collected as part of a promotion.] We are in the process of a complete kitchen/downstairs remodeling project. We purchased this washer, and the matching venless heat pump dryer, because they will fit under the counter. The clothes come out very, very clean, and, given the high spin speed, they are close to dry after the wash cycle completes. I would recommend this to anyone, even someone not looking for a compact size washer. I am very favorably impressed so far.
From whirlpool.com
I am impressed.
Would Recommend[This review was collected as part of a promotion.] We bought this because we are doing a complete remodel and this dryer will fit under the counter. I was, honestly, a bit concerned about the "ventless" technology and the longer drying time, but after using this dryer I am quite impressed. We ran the drain line to a drain line and do not have to remove or empty the tank. I would recommend this method for the convenience it adds. The clothes come out really dry and seem to be a bit "fluffier...
From whirlpool.com
Amazing features
product is very good.Delivered on time working as expected.
From whirlpool.com
strange design
Would Recommend[This review was collected as part of a promotion.] There is no hot water connection. The washer uses electricity to heat the water which is more expensive than using hot water from the hot water heater which uses natural gas. When you open the water filter to clean it water is dumped onto the floor. There is no alarm to notify you that the washing is done.Still haven't figured out where to put the non Chlorine bleach. The door only hinges on the left and can not be reversed so the door is in th...
From whirlpool.com
Difficult to program
Would Not Recommend[This review was collected as part of a promotion.] Have had this dryer for about 3 weeks & still have not figured out how to program it to get the best results. The instruction manual is not very informative or understandable. I find it impossible to dry bulky items satisfactorily. It seems to take a very long time to dry any type of load.
From whirlpool.com
Just what I needed for the space I had!
Would Recommend(This review was collected as part of a promotion.) Just what I needed for the space I had for the dryer! The compact size, ventless dryer makes it easy to use and maintain and works great for what I need to dry.
From whirlpool.com
Hi there, we're glad to know that your appliance is working well. Thank you for letting us know!
Hi there, Surmiya! We are so sorry that the washer is not meeting your expectations. We would love to help you maximize the use of your new Whirlpool...