
Ratings & Reviews for Whirlpool 2-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with the washer's performance, cleaning ability, and compact size, while others have experienced significant issues. The main complaints include a noisy spin cycle, inability to use chlorine bleach, and overly complicated controls. The dryer has received overwhelmingly negative reviews, with customers reporting long drying times, inability to properly dry clothes, frequent breakdowns, and difficulty accessing and cleaning components.
Customer review summary generated by AI, including incentivized reviews.Hard to clean
Would Not RecommendLike so many other reviews, we found that this dryer was impossible to clean and the filter stopped working and we had to clean the metal grate with a toothbrush, which didn’t clean very well. I stopped using it as I felt it was unsafe due to the lint build up.
From whirlpool.com
Doesn't dry clothes well
Would Not RecommendI have owned this machine for a few years now, and it has never dried my clothes properly. It is faster to hang things to dry, then put them in for a final dry. If you mix fabrics of any kind in a loas it will not dry (eg a face cloth ends up in your t-shirt load). The filter at the front has completely disintegrated and I don't know where to fins another replacement. Beyond that, the metal filter is absolutely rammed with lint but I have no way of effectively cleaning it out except for slowly w...
From whirlpool.com
Oh no, CMacTur! We are so sorry for the issues you are experiencing with your Whirlpool dryer. Please allow us the chance to look into this for you an...
Abysmall product design
Like many others who required a compact dryer, I found there appears to be a very limited selection available. I have purchased other Whirlpool/Maytag appliances before, all with some issues, however the design of this ventless dryer is a masterpiece of epic design failure. Cleaning of the bottom metal fins (heat exchanger) is an almost impossible task for the average owner. The dryer is stacked and would need to be brought down to the floor and disassembled to even access the back of this part ...
From whirlpool.com
Hello Sauceman! We are so sorry for the issues you have experienced with your Whirlpool dryer! We sincerely apologize for this. You are a valued Whi...
Frustrated
Would Not RecommendInitially very happy but after a year the lower sponge filter was falling off the holder so that the machine would stop. A service visit resulted in a new plastic holder with a new improved container to hold the sponge filter. Now we have more things to clean. We have followed the filter cleaning instructions in the manual. But just discovered that there is a metal filter behind the removable bottom filter. Who knew? I have tried to clean this (see photos) but have no tool, just a toothbrush t...
From whirlpool.com
Hello Downtown, We are so sorry for the issues you have experienced with your Whirlpool dryer!! We sincerely apologize for this. You are a valued Whi...
Great value!
Would RecommendWe have owned the compact washer dryer stackable (4.3 cu. dryer) for two years now. Both units perform as advertised, and have not required any maintenance or warranty issues. Very pleased with this purchase.
From whirlpool.com
Terrible dryer
Would Not RecommendDoes not dry clothes at all, I have to run it minimum 3 times with a VERY small load to get it “mostly”dry. I’ve tried all the different temps and types of drying and still doesn’t dry anything.
From whirlpool.com
Hello Jess! We are so sorry for the issues you have experienced with your Whirlpool dryer! We sincerely apologize for this. You are a valued Whirlpoo...
Does not dry
Would Not RecommendBought it nearly 4 years ago. It has never dried well at all. We bought it because it would fit under a countertop like our front load washer. Very disappointed with this machine.
From whirlpool.com
Hi, Bob! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@W...
Love how clothes feel
Would RecommendI bought this a few years ago because I live in a passive house and needed a ventless dryer. I read mixed reviews but this was the only option so purchased it. I have been very happy with it. Yes, there are times a sock gets stuck in the sheets but I can deal with the small quirks. The clothes feel so soft, like nothing I've experienced before in a dryer. Right now I need a new bottom filter but can't find where to get one. Any suggestions?
From whirlpool.com
No heat but dryer runs
Would RecommendThis unit came with the condo. It has never produced heat until today! These units are equipped with water tanks to hold the water that comes out of the clothes. We couldn't understand why the dryer would run but didn't dry the clothes. If the water tank is full or nearly full it stops producing heat to prevent the water from overflowing. Would be helpful if this information was included in the troubleshooting portion of the directions. It also locks you out of many of the machine features...
From whirlpool.com
Lasted 2 years!!
Would Not RecommendI have never been more disappointed in a purchase ever. After 2 years it does not dry clothes even after multiple cycles. I have cleaned the filters after each use but after lloking at Youtube videos I am convinced the problem is a clogged condenser behind the bottom filter. The entire machine has to be disassembled to get at it and the cost is almost as much as I paid for the machine. I truly hope the engineer who designed this isn't still designing appliances, this has been a huge disappointme...
From whirlpool.com
Hello, RickD! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expect...
Worst Dryer Ever
Would Not RecommendDryer came new as an appliance package with my condo I bought a year and a half ago and I knew I should expect the drying time to be longer than a normal vented dryer but it takes anywhere from half a day to several days to have anything dry in this thing. And the clothing always comes out smelling musty. I clean the lint trap every use as well as the additional sponge filter every use and I’ve tried to clean the other vent parts with a vacuum as best as I can several times now. I literally now...
From whirlpool.com
Hello, JayVee! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expec...
Great concept terrible in reality
Would Not RecommendWe just bought our house and this dryer and washer came with the unit. Had I know the headache we would have endured with this unit I may have swapped them before we moved in. The dryer filter and ventless filter needs to be cleaned every single time. Also only some of the settings work like I can only use time dry and I have to set it at over an hour otherwise every time you hit start after 3 minutes it errors out to E1 and F9. Honestly at this rate I’m going to try to replace these as soon as ...
From whirlpool.com
Hi, Nims! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@...
Dryer Parts
Would Not RecommendThis item was supplied to us by the company that owns our building, as we work for them, they installed the washer and dryer in our office due to Covid. Grateful for this, but the sponge filter replacement unit on the bottom of the dryer needs to be more accessible in Canada. One cannot purchase these anywhere.... I'm a lot ticked off about that, as ours is not even staying on the handle glide when you pull it out of the dryer. I've been searching for replacement that don't cost a fortune i...
From whirlpool.com
Hello, Templeton! Thank you for bringing this to our attention! Please send us an email at canadasocial@whirlpool.com with your model and serial numbe...
DO NOT buy
Would Not RecommendThis dryer came with our house and because it was only 3 years old we didn't think it would be so horrible. It doesn't dry anything! There are times we leave the dryer on over the entire night and it would feel like we just took it out of the washer. We don't have the option of air drying our clothing as we live in a tiny space and often end of taking it to a laundromat. I have cleaned out all the removable filters but makes no difference.
From whirlpool.com
Hi, FedUp! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial...
the dreaded F01 code. broke after just 4yrs !
Would Not Recommendwe bought this just 4yr ago. we both work up north 2/3 of the time so the machine really is used little. and today the dreaded F01 code came on! also the filter in the bottom clogs way to easy and needs cleaning basically at each use!!
From whirlpool.com
Hello, ericslife! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those ex...
This is very poorly designed dryer
Would Not RecommendThe filter system in the bottom left does not work, There is a part that is not removable for cleaning. Never drying after hours. Matching washer not much better, takes hours, stains don’t come out. My 40 plus year old Maytag only needed a belt, but I bought this pair, don’t make the same mistake. Will never buy any Whirlpool product again.
From whirlpool.com
Hello, Islandgal! We are so sorry we have let you down. Whirlpool takes pride in our products and we are so sorry we did not meet your expectations. W...
The most frustrating thing I have ever used
Would Not RecommendStaying at a brand new Airbnb and have never been so annoyed with a dryer. Like all of the other reviews, it simply takes HOURS to dry. I started a load at 1pm and had to restart the dryer 5 times until I was "satisfied" with the amount dried at 7:30pm. I tried different settings thinking maybe I was using the wrong one, but nope. They all work the same. My boyfriend said maybe we should look the dryer up. I found it on here and saw the reviews! Glad to know I'm not the only one, and that I'm no...
From whirlpool.com
Hello! We are so sorry we have let you down. We want to be a brand you can trust! We would love to look into this for you. Kindly send us an e-mail at...
Not a good product
Would Not Recommend(This review was collected as part of a promotion.) It came with my condo purchase so I did not choose. It never completely dries towels even though I run over two hours. Sad I am stuck with it at least a couple years.
From whirlpool.com
Hello, I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to canadasoci...
A learning curve for sure
Would Not Recommend(This review was collected as part of a promotion.) Once the dryer is hooked up properly so it doesn’t leak all over the floor and once you learn the warnings and where all the filters are, it’s a very nice dryer. It’s not the kind where you put the clothes in, dial the knob, turn it on, take the clothes out when dry and empty the filter. So if you don’t want to learn the quirks and directions of the digital dryer, don’t buy it. Otherwise ok. Would I buy it again…..no.
From whirlpool.com
Hello, Algodanny I do apologize for this inconvenience! If there are any other issues we would be more than happy to help. If you send us an email to ...
So Disappointed!
Would Not RecommendI recently acquired these machines with the purchase of our home. We reluctantly let our previous washer and dryer go with the sale of our home as our new home came with this Whirlpool duo. I have never been so disappointed with an appliance in my life! The dryer does NOT dry anything!! I have to dry 2 towels for 2hrs!! I have the owners manual and have followed all directions for cleaning filters etc and it's still incapable of drying. As a family of 4 ( 2 of them teenagers that wear school uni...
From whirlpool.com
Hello, Disappointed! I do apologize for the issues that are occurring with your unit. We never want that for any of our customers. If you could please...
Hello Westcoast! We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Wh...