Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

20 -Amps 125-volt Indoor Countdown Digital Lighting Timer

Ratings & Reviews for TORK 20 -Amps 125-volt Indoor Countdown Digital Lighting Timer

3.7
112
Review
 3.7 out of 5
112 Reviews


68% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some users found it easy to install and functional, while many others reported reliability issues, such as the timer mechanism failing or shutting off prematurely. The installation instructions were also described as confusing and inadequate. Additionally, concerns were raised about the build quality, with the switch feeling cheap and prone to breaking. While a few customers noted the timer worked well for their needs and provided good value, the negative experiences appear to outweigh the positive ones, suggesting this may not be a consistently reliable or user-friendly option.

Customer review summary generated by AI, including incentivized reviews.
112 Customer Reviews

NOT FOR A DIY'R!! ZERO stars!

Would Not Recommend

I bought this, wasted at an hour of my time trying to figure this out. Instructions were absolutely useless!! My dad bought one, took it apart, and still couldn't figure it out. Took them both back and tried another, which had 4 (???) wires. Finally figured out through much trial and error and google, that my old house isn't compatible--no neutral wire. Oy vey! I spent more than I wanted, but ended up with this which I LOVE!! https://www.lowes.com/pd/Lutron-Maestro-5-Amp-Digital-Residentia...

August 7, 2018
Sweepstakes
Was this Review Helpful ?
Response from NSi Industries

Please contact Tech Support they can help you set up the unit 888-500-4598

NSi IndustriesAugust 8, 2018

NSiIndustries

Defective??

Would Not Recommend

This timer was uninstallable. I returned it and bought on very similar unit on Amazon. The second one had connection wires permanently installed and ready for install. The TORK unit was the same design but had NO wires or any way of accessing the unit to place any wiring. So, I think the TORK unit was simply not made correctly. Otherwise, it would have seemed to be a good timer.

July 24, 2018
Was this Review Helpful ?
Response from NSi Industries

Our in wall timer does not come pre wired. NSiIndustriesRead More

NSi IndustriesJuly 26, 2018

NSiIndustries

Poor Quality

Would Not Recommend

Timer only shuts itself off about 50% of the time after only 2 months. Don’t waste your money or time on this.

July 14, 2018
Was this Review Helpful ?
Response from NSi Industries

Contact Tech Support for trouble shooting and warranty replacement. N...</p><button class=Read More

NSi IndustriesJuly 18, 2018

NSiIndustries

Great for slightly used areas

Would Recommend

We had a small room over our garage that you'd access through a small door in a bedroom. It had a ceiling light that had a switch near the door. Naturally curious grandchildren who love to explore would turn on the light and leave it on when they were done and the door closed. Problem solved!

March 19, 2018
Verified Purchaser
Was this Review Helpful ?
Response from NSi Industries

Thanks for your review and the support for our products. NSiIndustrie...</p><button class=Read More

NSi IndustriesMarch 26, 2018

NSiIndustries

Not good instructions

No where in the instructions does it tell you to remove face plate to access screws!!!! Tried to insert wires for 15 mins before giving up and taking it apart!!!!! If I didn’t live 45mins from Lowe’s I would have definitely returned this timer.

March 1, 2018
Was this Review Helpful ?
Response from NSi Industries

We are working with our marketing department to update and add this to the instructions. Read More

NSi IndustriesMarch 26, 2018

NSiIndustries

Read reviews! Remove face to screw in wires

Would Not Recommend

Directions are worthless on this. For some weird reason you have to remove the knob and Faceplate in order to turn the screw to tighten or loosen the wires.

February 20, 2018
Was this Review Helpful ?
Response from NSi Industries

We are working with out marketing department to update and add this to the instructions. Read More

NSi IndustriesMarch 9, 2018

NSiIndustries

Would Not Recommend

Once you turn the dial, it won't turn back if you want to reduce the time or turn it off. Maybe it is possible, but I don't want to force it and break the switch. Inexcusable to not have adequate installation instructions.

February 6, 2018
Was this Review Helpful ?
Response from NSi Industries

Forcing the dial will decrease the life of the timer. NSiIndustries

NSi IndustriesFebruary 12, 2018

NSiIndustries

A couple issues make this a bad choice

Would Not Recommend

First, as reviewed above, the instructions are laughable. You need to remove the faceplate to gain access to the screws for the wires. In addition, I found that the attached ground wire was too short for my application. This was installed in the right side of a three-gang box while the bundle of ground wires were snuggled into the left side. I had to do quite a bit of re-arranging to get everything lined up. Finally, the ground wire is crimped to the upper mounting tab and there is a correspondi...

January 22, 2018
Was this Review Helpful ?
Response from NSi Industries

Thanks for you reply we have made an effort and updated our instructions please see link below

http://www.nsiindustries.com/UserFiles/Docu...

NSi IndustriesDecember 11, 2018

NSiIndustries

Tork RFD60M Timer

Would Not Recommend

I agree with the previous two reviewers; the installation instructions are woefully inadequate. You must pull the timer knob and remove the decorative cover plate before you can access the pressure plate screws. After that, installation is fairly straightforward. I'm using the timer on a gas fireplace and it seems to be performing well.

January 20, 2018
Was this Review Helpful ?
Response from NSi Industries

Thanks for you reply we have made an effort and updated our instructions please see link below

http://www.nsiindustries.com/UserFiles/Docu...

NSi IndustriesDecember 11, 2018

NSiIndustries

Same comment as first reviewer: didn't know I had to remove the timer face plate to get to the posts. Good thing I stumbled upon his or her review.

January 12, 2018
Was this Review Helpful ?
Response from NSi Industries

Thanks for you reply we have made an effort and updated our instructions please see link below

http://www.nsiindustries.com/UserFiles/Docu...

NSi IndustriesDecember 11, 2018

NSiIndustries

Inadequate installation instructions

Would Not Recommend

To install this, you have rotate the face behind the dial to access the set screws for the power terminals. This information is completely missing from the instructions, and not obvious to a DIY'er.

January 2, 2018
Was this Review Helpful ?
Response from NSi Industries

Your concerns on instructions will be forwarded to our marketing dept.

NSi IndustriesJanuary 5, 2018

NSiIndustries