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20 -Amps 125-volt Indoor Countdown Digital Lighting Timer

Ratings & Reviews for TORK 20 -Amps 125-volt Indoor Countdown Digital Lighting Timer

3.7
112
Review
 3.7 out of 5
112 Reviews


68% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some users found it easy to install and functional, while many others reported reliability issues, such as the timer mechanism failing or shutting off prematurely. The installation instructions were also described as confusing and inadequate. Additionally, concerns were raised about the build quality, with the switch feeling cheap and prone to breaking. While a few customers noted the timer worked well for their needs and provided good value, the negative experiences appear to outweigh the positive ones, suggesting this may not be a consistently reliable or user-friendly option.

Customer review summary generated by AI, including incentivized reviews.
112 Customer Reviews

Questionable build quality

Would Not Recommend

I have used mechanical wall timers for decades in my homes. Most of them last 15 years or more. This one gets the job done, but only just barely. The clock mechanism is a VERY loose fit inside the main housing... as a result, the knob rattles and wiggles whenever handled. There is NO way to tighten it to a "solid" feel, the internal tolerances are just not precision enough. (As far as I can tell, this was a new/sealed item, not returned merchandise.) As others have mentioned, the instructi...

September 7, 2020
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Broken right out of the box

Would Not Recommend

The switch itself was broken and failed to countdown right after installing. The install procedure itself is non-obvious (what other switch has you remove the faceplate to tighten electrical connection screws?) The included guide displayed the wrong device as well. Terrible, cheap product that doesn't work.

September 4, 2020
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Response from NSi Industries

Please contact Tech Support for warranty details. 1-888-500-4598 ...</p><button class=Read More

NSi IndustriesSeptember 8, 2020

NSiIndustries

Trash

Would Not Recommend

DO NOT BUY I bought 2 of these for 2 different bathroom fans and I would NOT recommend them. 1. Both have failed within 60 days. They do not countdown anymore. So its now a manual switch again. 2. Hard to install with terrible instructions. DO NOT BUY

July 9, 2020
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Response from NSi Industries

Thanks for your review David please contact Tech Support for warranty replacement item 888-500-4598. Read More

NSi IndustriesJuly 15, 2020

NSiIndustries

Timer

Would Recommend

Was used for a bathroom exhaust fan. Purchased and installed in December 2018, failed in February 2020, only lasted 14 months before the timer stopped ticking. Other than that it worked great until it failed.

March 30, 2020
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TORK Timer

Would Recommend

Overall a ok item. the threaded nipple that holds the faceplate on is made from plastic and was cracked in one of my items. Ticking isn't too loud. Timer is fully mechanically so you dont need to worry about having a netural wire

December 17, 2019
Verified PurchaserSweepstakes
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Very cheap design. Works, but only after fixing.

Would Not Recommend

This is your run-of-the-mill timer. Can be mechanically set up to 60-minutes. Install was straight forward but the last step of putting the knob on was disappointing. The knob just kept falling off. I had to stuff a piece of plastic around the knob shaft to give it some tightness to keep the knob from falling right off the shaft.

December 12, 2019
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Response from NSi Industries

Thanks for your review, we average four stars on this product and we offer replacement warranties on units that may have been damaged from factory pl...

NSi IndustriesDecember 13, 2019

NSiIndustries

Perfect Timer

Would Recommend

Installed in bathroom to an exhaust fan so it doesn’t run all day when I leave the house. Fit perfectly in existing two gang box with original faceplate.

December 11, 2019
Verified PurchaserSweepstakes
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Money Savings

Would Recommend

I put in these timers for all 4 of my bathrooms. I was tired of hearing the bathroom fans because no one shut them off. Constantly on!! Now they're only running for 5 to 10 mins. And shut themselves off. Savings in electricity paid for these timers many times.

November 20, 2019
Verified PurchaserSweepstakes
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Simple and works

Would Recommend

Mechanical and just works. The fancy digital one wouldn't work with the new fan because the fan didn't draw enough power. The simple, mechanical one works great!

November 19, 2019
Verified PurchaserSweepstakes
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Stopped working on the 3rd try

Would Not Recommend

I installed this in the bathroom with no fuss. However, after the third use, the timer mechanism stopped working. I will try and exchange this today and I'll see how the new one does!

September 21, 2019
Sweepstakes
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Response from NSi Industries

Please contact Tech Support to trouble shoot the timer. 888-500-4598 ...</p><button class=Read More

NSi IndustriesSeptember 23, 2019

NSiIndustries

Response from TORK Support Team | NSi Industries

Please contact Tech Support to trouble shoot the timer. 888-500-4598 RBA_TO...</p><button class=Read More

TORK Support Team | NSi IndustriesOctober 10, 2019

RBA_TORK

decent product but stupid to install

Would Recommend

I think it will be a great product and seems to be working good so far, though it's only been 3 days. It is however one of the least user friendly switches I've ever installed. The instructions were literally useless, which was impressive since I didn't think I'd ever need to try and use instructions to install a simple switch. in order to install it, you have to pull off the main turning dial, unscrew the thin bolt that was beneath it, remove the entire face plate, loosen the screws found ...

September 4, 2019
Sweepstakes
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Installation instructions need to be rewritton,

The instructions must have have been written by a non-American. Please rewrite in simple English.

September 3, 2019
Sweepstakes
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Response from TORK Support Team | NSi Industries

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you i...

TORK Support Team | NSi IndustriesSeptember 10, 2019

RBA_TORK

great way to save electricity

Would Recommend

Easy to use compact small. Keeps from burning up fountain pumps by not letting them run when you forget to turn them off.

August 5, 2019
Verified PurchaserSweepstakes
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Response from TORK Support Team | NSi Industries

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you i...

TORK Support Team | NSi IndustriesAugust 15, 2019

RBA_TORK

Water Closet

Would Recommend

I wanted to use this on the exhaust fan in our water closet so that it would not keep running until someone came back to it. We love it and it works perfectly. Easy to install and works like a charm!

July 12, 2019
Verified PurchaserSweepstakes
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Response from TORK Support Team | NSi Industries

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you i...

TORK Support Team | NSi IndustriesJuly 17, 2019

RBA_TORK

Great for the price (for a while).

Would Recommend

I have installed several of these over the last few years. They are simple to install, fairly accurate, and can be used where only one inlet and one outlet wire are available. The downsides are 1. If used numerous times a day, the life expectancy is about 2 years before the spring starts intermittently losing the ability to shut it off all the way. 2. If you set it for too much time, you cannot turn it backwards without damage.

July 5, 2019
Sweepstakes
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Response from TORK Support Team | NSi Industries

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you i...

TORK Support Team | NSi IndustriesJuly 17, 2019

RBA_TORK