Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel, Black Glass )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave features a sleek design, space-saving capabilities, and efficient heating performance. Many users appreciate the convenient "wave to open" feature and smartphone app control. However, some customers have experienced issues with the control panel, power failures, and complete breakdowns, leading to the need for part replacements or unit replacements within a few years. While the microwave has positive features, the high failure rate and poor customer support have left some users dissatisfied with their purchase.
Customer review summary generated by AI, including incentivized reviews.Exactly what I wanted
Would RecommendLooks modern and clean
Verified Purchaser
Fancy but short-lived
Would Not RecommendWe purchased this as part of a full kitchen remodel in Nov 2021, installed in Jan 2022. It worked fine for 23 months and died suddenly in Dec 2023 during a heating cycle. Although the warranty had expired, I called Sharp for help and they referred me to a local repair company. I called that company who then referred me to another and then another. Finally that company came out and found that the microwave was not responding to power at all and needed to order a new control board and possibly a n...
Hello, thanks for your feedback, we appreciate it. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experie...
18 months and DEAD
Would Not RecommendHave had repair people out 2 times and now we are about to replace it with another brand.
Verified Purchaser
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...
No integration with Google home
Would Not RecommendWay too overpriced to not have integration with the 2nd and 3rd most popular home controls (google home and apple homekit) Didn't realize this until after installing, would have returned it otherwise. Wifi setup was also the most convoluted connection process out of any smart appliance I have ever set up.
From Sharp
We appreciate your feedback and apologize for any inconvenience you had to setup the Wi-Fi. If you ever need any type of assistance with your Sharp Mi...
Control Panel Easy to Ruin
Would Not RecommendWe have used our Sharp microwave drawer for less than 2 years and the control panel has quit working. I don't understand why Sharp would make something for a KITCHEN that is so vulnerable to a small amount for water from being wiped with a sponge. A very small amount of water must have seeped into the bottom of the panel after being wiped clean (and dried with a towel), because it quit responding after that. I have had Panasonic microwaves for many years and have never had a problem with them...
Verified Purchaser
We appreciate your feedback and apologize you have not been able to enjoy your 1.2-cu ft Smart Microwave Drawer. We would love the opportunity to pro...
Follow-up
Follow-up to review I posted on August 24, 2023: To give credit where credit is due, Sharp did reach out to me after the previous review was posted. They offered to repair the unit and sent out a technician with the necessary parts. It has been just over a week since the repair, and it continues to operate as it did before it broke down. Thank you, Sharp, for standing behind your product. However, I do wish it would have happened before I posted the 8/24 review.
Thanks for your feedback, we appreciate it. Thanks for allowing us the opportunity to assist you to resolve the issue with your Microwave Drawer. Ple...
Awful
Would Not RecommendI hate this thing. It was in a home we purchased and the ONLY two things I can say is: 1) it works. 2) it looks good It's a total pain to have to open the control panel, hunt for the proper button to open the door, wait for the drawer to open, close the drawer, wait for the drawer to close, then you can set your time and cook.. then you have to wait for the drawer to open, wait for the drawer to close.. The control panel cover pops open whenever you accidentally rub up against it, it doesn...
We appreciate your feedback and apologize you have not been able to enjoy your Microwave Drawer. We would love the opportunity to provide you with fu...
Broke Down Too Soon
Would Not RecommendPurchased from Lowe's in October, 2021, for our kitchen remodel. Installed in January, 2022. Stopped working in July, 2023. At first, we really liked this microwave drawer. It was what we wanted, though the 950 watts did seem a little under powered since we were accustomed to a 1200 watt countertop microwave oven. When the Sharp microwave drawer stopped working, the first technician we called was not able to determine what was wrong. We then took it to an independent Sharp authorized repair...
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...
Awesome feature set, many color options make this
Would Recommend[This review was collected as part of a promotion.] Awesome feature set, many color options make this a winner
From Sharp
I would love to win
Would Recommend[This review was collected as part of a promotion.] I had not brought a new mircowave no more to say I need a new micowave
From Sharp
Awesome features!!!
Would Recommend[This review was collected as part of a promotion.] I really like the product and all of its great uses and functions.
From Sharp
Great microwave
Would Recommend[This review was collected as part of a promotion.] This is a great microwave. It is easy to operate and reliable.
From Sharp
Easy to use
Would Not RecommendIt is very easy to use. I also like it’s good looks
From Sharp
Sharp 24 in easy wave
Would Recommend[This review was collected as part of a promotion.] We haven’t ever been more excited about an appliance!
From Sharp
Sharp manufactures the best microwave ovens
Would Recommend[This review was collected as part of a promotion.] Another fine example of an easy to use microwave oven.
From Sharp
Sharp microwave
Would Recommend[This review was collected as part of a promotion.] Works great no issues Cooks food quickly and thoroughly.
From Sharp
my oven
Would Recommend[This review was collected as part of a promotion.] Looking forward to trying the Sharp Easy Wave Microwave Drawer Oven
From Sharp
We love knowing that your Sharp 23.5-in 1.2-cu ft Electronic 950-Watt Microwave Drawer (Stainless Steel, Black Glass), has met your expectations. Tha...