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Quick Access 1 -Gun Biometric Lock Gun case

Ratings & Reviews for SentrySafe Quick Access 1 -Gun Biometric Lock Gun case

3.9
296
Review
 3.9 out of 5
296 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-received for its secure biometric access and sturdy construction, but a recurring issue with the gas struts that help open the door has been reported by many users. This flaw can make the safe difficult or impossible to open, diminishing the overall user experience, especially in emergency situations. While some customers have found DIY solutions, the manufacturer's lack of a permanent fix has frustrated others. Overall, the product appears to be a reliable option for secure firearm storage, but users should be aware of the potential strut failure.

Customer review summary generated by AI, including incentivized reviews.
296 Customer Reviews

Same problem every one else has, GAS CYLINDER FAIL

Would Not Recommend

The gas cylinder fails to open the access door. Then your firearm is not accessible to ANYONE. Sentry isn’t offering to address the problem. I’m waiting to hear about a solution.

June 4, 2021

From sentrysafe.com

Response from CS

Sorry about your experience. If you havent done so yet please give us a call and we'd be happy to see what we can do to rectify the situation. Please...

CSJune 4, 2021

Easy to use

Would Recommend

The safe was easy to set up and the biometric works perfectly every time.

May 28, 2021

From sentrysafe.com

Safe is nice...bad strut

Would Not Recommend

Safe is nice but after a year or so the opening strut goes bad and the safe won't open... Needs a better design or better strut

May 24, 2021

From sentrysafe.com

Response from CS

Thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please ca...

CSJune 8, 2021

Sentry pistol safe

Would Recommend

Its compact yet big enough to hold 2 full size pistols.

May 19, 2021

From sentrysafe.com

sentrySafe-QAP1BE model

Would Not Recommend

I am very displeased. The fingerprint feature does not work at all. There literally is no reset button at all behind the battery like the manual says either.

May 10, 2021

From sentrysafe.com

Response from CS

We appreciate your feedback and apologize for your inconvenient experience with this product and the biometric feature not working. We at SentrySafe s...

CSJune 15, 2021

Safe & Easy to use

Would Recommend

This safe is the perfect balance between the small (portable) safes and bigger gun lockers. Easy to get into with numerical code or biometric (which actually works well!), and back-up key. Excellent value.

April 28, 2021

From sentrysafe.com

Yes, struts go back

Would Not Recommend

I am glad I realized it before I needed it. Rarely used it and now the strut is bad and opens barely enough yo get your fingers under. Love the biometric. I think based on these reviews that Sentry ought to take a look at these and maybe not make them in China

April 10, 2021

From sentrysafe.com

Response from eCommerce Support Team

We understand your concerns. To improve your experience, we offer the strut as a replacement part. Please call the SentrySafe Customer Care Line: 1-80...

eCommerce Support TeamJune 14, 2021

Secure and convenient

Would Recommend

Quick access is great, Biometric entry is a little less reliable with all the hand washing altering finger prints (depends on skin moisture content ?) but button code entry is often as fast as several swipes on biometric reader.

March 23, 2021

From sentrysafe.com

Secure safe

Would Recommend

I love the safe however the Biometrics are difficult to set up. Other than that it’s great.

March 12, 2021

From sentrysafe.com

New Piston Spring Fixes Opening Problem

Would Recommend

After one year the gas piston failed to open the lid with the biometric fingerprint. I purchased a better piston spring at a hardware store for less than a dollar. The improved spring pops the lid up better than when it was new....problem solved!

February 2, 2021

From sentrysafe.com

Well made

Would Recommend

Needed a pistol safe that was quick opening yet secure from unauthorized access. Only problem with this one is the opener cylinder won't open the door like the display model does. Must have lost its charge.

February 2, 2021

From sentrysafe.com

Cool safe

Would Recommend

I was currently using a snap safe and regular plastic gunsafe that is using keys and locks so, I found my self shuffling keys around and to gain access o my firearms which really wasn’t settling for me having the what if factor in the back of my head. I would have to go running and scrambling with keys in a time of need. Now this safe all I have to do is slide my finger across the reader and it pops open right away.it fits inside of a End table in the living room or nights stand drawer giving m...

February 1, 2021

From sentrysafe.com

Strong, solid and simple

Would Recommend

The safe is a perfect size for my home defense pistol. It's solidly built with a powerful piston. The code and fingerprint set-ups took just a couple of minutes and work perfectly. So far, it's everything it claims to be.

January 26, 2021

From sentrysafe.com

Great safe but won’t open after one year

Would Not Recommend

Gas strut failed after one year. Unlocks fine but I have to pry the door up now

January 24, 2021

From sentrysafe.com

Response from eCommerce Support Team

Please contact SentrySafe if you are still having troubles with this safe. We have a gas strut replacement kit available. Call the SentrySafe Customer...

eCommerce Support TeamJune 21, 2021

Great Small Safe but Difficult to Program

Would Recommend

This safe is perfect for me to store my gun securely. However, while I'm able to program it with my custom code, I've been unable to program it to accept my fingerprint. It's still a great and secure safe that I still recommend.

January 16, 2021

From sentrysafe.com

Junk- a criminals dream...

Would Not Recommend

I purchased 2 safes for my pistols. One never really opened all the way and the other took about a year to have problems. It now takes about 5 seconds to get halfway open or has to be pried open. Seems like it is a pretty common issue with this brand from what I read. Poor design or parts or both. Pretty bad for something that you need to open quickly. Expensive and not worth the cost.

January 9, 2021

From sentrysafe.com

Response from eCommerce Support Team

We are sorry to hear this safe gave you troubles. If you still are in need of support, please contact SentrySafe directly at 1-800-828-1438

eCommerce Support TeamJune 21, 2021

Secure

Would Recommend

It Fits My Needs and it is just the right size for what i needed it for

January 8, 2021

From sentrysafe.com

Excellent item for secure, accessible storage

Would Recommend

Strong, safe and secure. Easy to access, multiple options for accessing contents. Portable is needed, and plenty of room. Customer service is top notch.

January 6, 2021

From sentrysafe.com

Safety issue: The lid barely opens anymore

Would Not Recommend

I loved this safe when I first bought it. Over time the force in which the lid would open seemed to get weaker. Yesterday when I tried to open it, it barely opened a crack and I had to pry it open with my fingernails. This is not acceptable in an emergency situation and makes this safe useless to me now.

January 4, 2021

From sentrysafe.com

Response from eCommerce Support Team

Please contact SentrySafe if you are still having troubles with this safe. We have a gas strut replacement kit available. Call the SentrySafe Customer...

eCommerce Support TeamJune 21, 2021

Good safe.

Would Recommend

Great for safety and convenience. Looks good too.

January 4, 2021

From sentrysafe.com