Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received for its secure biometric access and sturdy construction, but a recurring issue with the gas struts that help open the door has been reported by many users. This flaw can make the safe difficult or impossible to open, diminishing the overall user experience, especially in emergency situations. While some customers have found DIY solutions, the manufacturer's lack of a permanent fix has frustrated others. Overall, the product appears to be a reliable option for secure firearm storage, but users should be aware of the potential strut failure.
Customer review summary generated by AI, including incentivized reviews.High quality, easy to use
Would RecommendI do like the safe. It fits my full size pistol with a light and optic and two magazines. I think I just need to become more familiar with the opening process. I keep getting thrown off by having to touch a button or tap the fingerprint scanner to wake up the unit before entering your code or using the fingerprint scanner.
From sentrysafe.com
My Sentry Safe
Would RecommendGreat for 1 hand gun! Strong Safe, very solid, easy to use and program.
From sentrysafe.com
Do not buy
Would Not RecommendGot this brand new and the piston does not open the safe. It's very poor quality and have to jump through hoops to get it replaced.
From sentrysafe.com
Fix for failed gas strut
Would RecommendThis handgun safe appears to be well made and heavy duty. I especially like the excellent biometric unlocking provision. The only weak component is the gas strut which in my case failed after 2 years. I was able to make an inexpensive fix to correct this issue. I placed a compression spring (approx. 2.5” length x 0.25” diameter from an assortment sold by Home Depot) over the shaft on the gas strut in place of the much smaller spring originally on the gas strut. The bigger spring I added pr...
From sentrysafe.com
Needed a good quality Safe for my Handgun and all!
Would RecommendQuality, durable, secure and easy to set up! Perfect!
From sentrysafe.com
Accessability to safe
Would RecommendWhile very secure, I was disappointed that one cannot activate both the numerical AND the digital finger print so that you would always have three options to access the safe in an emergency (key, touchpad and digital).
From sentrysafe.com
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss...
Safe , slow to open.
Would RecommendSafe seems great so far , Would of been a 5 star , but when I received it , it had failing gas strut. Called customer service ( Josh Milwaukee, Wisconsin) , took care of my concern right away , no quibbling , very helpful) , great customer service , thanks Happy Canadian.
From sentrysafe.com
Doesn’t open
Would Not RecommendI have had this safe for less than one year. The cylinder that pushes up the top has already failed. In an emergency situation, which is the very reason why I have this safe, I would not be able to access my guns. It actually traps my guns inside until I can cram my finger into the side and pry it open.
From sentrysafe.com
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunit...
Not long lasting
Would Not RecommendSafe is ok doing shock has failed to open lid all the. I lost the keys need to replace the keys and shock not sure if the replacement cost is with it.
From sentrysafe.com
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. S...
Satisfied thus far
Would RecommendJust purchased my safe this week. It is sturdy, discreet and I like the fact it has multiple ways to access contents. No complaints thus far!
From sentrysafe.com
Safe does not lock
Would Not RecommendI do not love this safe because the safe door does not secure. The lock on the door will not engage. To make matters worse, when attempting to contact the company on their webpage, I continually got an error and was unable to submit my request for assistance.
From sentrysafe.com
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. S...

We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it t...