Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received for its secure biometric access and sturdy construction, but a recurring issue with the gas struts that help open the door has been reported by many users. This flaw can make the safe difficult or impossible to open, diminishing the overall user experience, especially in emergency situations. While some customers have found DIY solutions, the manufacturer's lack of a permanent fix has frustrated others. Overall, the product appears to be a reliable option for secure firearm storage, but users should be aware of the potential strut failure.
Customer review summary generated by AI, including incentivized reviews.Excellent safe
Would RecommendPerfect size for the use I intended to use with my documents
From sentrysafe.com
Great features, looks very strurdy
Would RecommendVery nice safe. Bought it for my small handgun to keep it near me, but also keep it secured. This safe does both. Small and compact, yet sturdy. Love that there are 3 different ways to access the contents of the safe in the event of an emergency. I did buy the extended warranty as I've read many negative reviews regarding the gas strut that auto-opens the door giving out
From sentrysafe.com
Struts are garbage
Would Not RecommendThe reason I purchased this safe was for quick access to my weapon. The strut no longer works and I have to manually open the door, which makes this safe worthless in a nighttime, quick situation. After reading reviews, it looks to be a manufacturers defect. Sentry should offer free replacement of these struts because they don’t even last for a reasonable amount of time.
From sentrysafe.com
Started out nice.....
Would Not RecommendI loved this safe in the beginning, but after 6 months of use the shock doesnt even open the door. Completely useless if you need to get into it quickly. Right now I have to take my knife and open it after I unlock it. Can't believe it only lasted 6 months.
From sentrysafe.com
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality p...
Excellent pistol safe
It's built well and I really like the 3 ways to open. This is definitely worth the money. Great value.
From sentrysafe.com
Biometric safe
Would RecommendEasy to use. Opens quickly. Easy to program. Highly recommend.
From sentrysafe.com
Nice little safe
Would RecommendThis is a nice little vault but I wish it had a bit more space for the price. Easy set up and programing.
Verified PurchaserSweepstakes
KraZKjun
Would RecommendVery good unit only hope I never need to use its contents. Seems to be well built and easy to program and use.
From sentrysafe.com
Good Safe, Bad Strut Spring - Here's My Fix
Would RecommendThis safe is great but like other folks my strut spring weakened over a couple years and the door would not auto open. I removed the strut (1 nut and 1 screw), removed the screw-on fitting at the bottom, and put an old Sig P238 recoil spring on. Fits perfectly and pops open like it's on steroids. Before buying this safe, I recommend first checking with the manufacturer and see if they've remedied this design flaw.
From sentrysafe.com
If seconds count
Would RecommendOpens every time. No misreads on the fingerprint. A touch to wake and a touch to open. A must for home defense firearms.
From sentrysafe.com
Love this safe
Would RecommendI purchased this safe for a full-size pistol, to keep it away from children and out of sight. It is rock solid, easy to set up, and is a breeze to open. The fingerprint works every time.
From sentrysafe.com
Almost perfect
Would RecommendThis is my second unit. Like for my previous review, I wish sentry safe will add detachable cable like the other competitors to easily secure it to the bed frame or the like. I think this is the only thing lacking with the sentry safe. Other than that I love the other features, already have 2 single pistol biometric and planning to purchase another
From sentrysafe.com
Doesn’t last, door fails
Would Not RecommendJust as others have said the door strut does not push the door all the way open but rather only pops it open about an inch which is a really big concern and a bad situation if you need to quickly retrieve your secured firearm. I have had the unit just over a year.
From sentrysafe.com
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality p...
Great product, right price and safe
Would RecommendJust got this safe after reviewing many. It was a bit of a touch and go with set up but got it working. Wish it would do both fingerprint and code not one or the other. Perhaps I am missing something. If I wish to get to something quickly I like to have a back up access in addition to the key. However the bio metrics work great thus far.
From sentrysafe.com
Excellent and secure safe
Would RecommendThis safe is perfect for the safe storage of my pistol .
From sentrysafe.com
Fast and reliable
Would RecommendPerfect fit for my wife’s sw shield and two clips. Biometric works perfect for both of us and opens quickly.
From sentrysafe.com
Will you guys ever fix it?!
Would Not RecommendI can’t believe the great amount of reviews about the bad strut, and what’s worst is sentrysafe is still forcing us to buy replacement parts. You would think something as important as a safe that keeps your firearm to be MORE reliable. I can’t believe my eyes, my god. God forbid a real emergency occurs but the safe won’t open due to bad struts springs or whatever you call it. As a business you guys should own up to the mistake of releasing a bad product such as this safe. Honestly something must...
From sentrysafe.com
We appreciate your feedback and apologize for your inconvenient experience with this product. SentrySafe stands behind the quality and workmanship of ...
Great but not perfect
Would RecommendExact size to secure 1 firearm. Adequate interior padding but wish there was too on the battery cover. Easy to program and set. Love the fingerprint access. Opens fast and quite. The sides though looks like it can easily be pry open with a screw driver. My only gripe was there should have been a slot to secure a cable to wrap around a stationary post aside the option of bolting it down. Maybe they will think placing one in the future. I have to find a cable with a 3/16" diameter and thread it to...
From sentrysafe.com
We appreciate your feedback and apologize for your inconvenient experience with this product. SentrySafe stands behind the quality and workmanship of ...
Door to Weak to Open
The safe worked great for the first year. I don't open the safe too often, it was my near bed protection safe. Luckily I wanted to switch out firearms into the safe and it barely opened. I had to pry with a knife, no spring in the door. I am now looking for a new option. Extremely disappointing! Glad it wasn't an emergency.
From sentrysafe.com
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality p...
Gas Strut Replacement
Would RecommendAfter about 6 years the Gas Strut in my gun safe wore out. Called customer service. GREAT service!!! They shipped a new gas strut out to me that day. Just installed the new gas strut and it works perfect. Even came with very good instructions.
From sentrysafe.com

We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality p...