Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received for its secure biometric access and sturdy construction, but a recurring issue with the gas struts that help open the door has been reported by many users. This flaw can make the safe difficult or impossible to open, diminishing the overall user experience, especially in emergency situations. While some customers have found DIY solutions, the manufacturer's lack of a permanent fix has frustrated others. Overall, the product appears to be a reliable option for secure firearm storage, but users should be aware of the potential strut failure.
Customer review summary generated by AI, including incentivized reviews.Very pleased
Would RecommendI'm not one of those guys that's very big on writing reviews, but I was really pleased that safe appears to be everything as described. The functionality is great, quality appears to be excellent, functions exactly as it's supposed to and had no issue with it. The only thing I noticed at all was to mount the safe, the instructions refer to using a 9/32 in drill bit for wood, when you use that size drill bit the provided woodscrews fall right through the hole up to the head of the screw, that si...
From sentrysafe.com
Well built safe .. easy to program.
Would RecommendWell built ... locking mechanism works great...easy to program.
From sentrysafe.com
Good, then not so good.
Would Not RecommendMy sister bought me this safe 4 months ago and I loved it at first, but about a month later the struts failed and no longer lift the hatch up. Great concept, bad delivery.
From sentrysafe.com
Great Safe
Would RecommendThis safe is exactly what I was looking for and appears to be well made.
From sentrysafe.com
Works as advertised!
Would RecommendIt is a perfect size and appears very strong. Love it.
From sentrysafe.com
solid product but not perfect
Would RecommendThe box is solid and works well overall, but the gas strut weakened within a year. It's possible I just had a defective one, but they didn't seem to want to replace it under warranty. The other issue is that it doesn't like rechargeable batteries. Master Lock needs to get with the times. Disposable batteries are a no-no, and the electrical components need to be engineered to cope with the lower voltage.
From sentrysafe.com
Great safe
Would RecommendI think this a great safe that is reliable and durable. Very well made. Love the bio feature. Was a little confusing on the set up of two different users prints but I finally got it. That the only reason i gave it a four. other than that its great.
From sentrysafe.com
Good safe, perfect for the bedroom
Would RecommendI like it. The bio scanner can be slightly temperamental. But it definitely works. There’s a slight delay to it’s operation that throws me off. The key pad is great and very intuitive. It fits my 40 & 2 mags very well. I definitely recommend it.
From sentrysafe.com
Good basic biometric case for your pistol
Would RecommendWith 3 options to secure your firearm (biometric, key, pin), it makes for a very good storage option to keep home security safe and readily available at the same time. It's tough to get in your biometrics in the short time available to enter it though. So, if you're looking for one user, maybe two, this case will work fine. You'll need a more robust case to get multiple users in with biometric data though. The hydraulic piston is starting to get a little slow on me after a year of ownership. B...
From sentrysafe.com
Easy to set up, quick release door
Would RecommendExactly what I was looking for in a safe. Fingerprints were easy to set up for my wife and I.
From sentrysafe.com
Finger print doesn’t work
Would Not RecommendWe tried everything to get the finger print and or code to work. No go shopping it back
From sentrysafe.com
Good Safe
Would RecommendIts a good safe because it gives me quick access to my firearm especially in these uncertain times
From sentrysafe.com
Good safe, Slow reaction on Biometric
Would RecommendPerfect fit in my nightstand drawer, just what I wanted. Finger swipe Biometric reacts after 2-4 swipes, a bit slower than I had expected.
From sentrysafe.com
Quality construction, excellent ease of access
Would RecommendI like it very much. The build quality is generally very good except for a weirdly cheap plastic battery compartment. The fingerprint reader is pretty excellent, only misreads now and then. The security code and physical key ways of entry are also great and work flawlessly. Love the hydraulic arm that lifts the lid for you. The only thing it's missing is a light on the inside. Great product, you won't be disappointed.
From sentrysafe.com
Great Product
Would RecommendPerfect product for securing a pistol ‘ About to buy a second one for another location
From sentrysafe.com
Strong, not to heavy
Would RecommendThis safe is excellent. The only thing is when it opens it bangs pretty loud. Nothing crazy, but not as quiet as I hoped. Maybe itll break in after a few uses. Not the end of the world, just wished it was a little quieter
From sentrysafe.com
Junk gas struts
Would Not RecommendMy gas strut doesn’t open the door anymore. It is only 2 years old and been opened about 30 times. You have to pry the door open with a screwdriver
From sentrysafe.com
Apologies for this inconvenience. If you still require support, we do have replacement gas struts available. Call the SentrySafe Customer Care Line: 1...
Perfect for safety and usability
Would RecommendBoth me and my wife love the finger print option. She is happy with only having to use her finger print to open the safe and have access to its contents. I enjoy and feel safe assured that my wife can get to its contents with confidence when needed
From sentrysafe.com
No Long Opens
Would Not RecommendI had the same experience as Bryl (another reviewer). After a couple years, the safe no longer opens. It's unfortunate because, other than that, it's a great safe. When you rely on your gun for protection, the last thing you want is a safe that fails to open.
From sentrysafe.com
Apologies for this inconvenience. If you still require support, we do have replacement gas struts available. Call the SentrySafe Customer Care Line: 1...
Lives up to its reputation
Would RecommendThis safe took a little bit to program the biometrics, but it turned out it was because of batteries I had that had lost some charge. Once I got that sorted out, it worked well and was not difficult to program. It has opened consistently until yesterday, in which one of my fingerprints did not open it, and that's the only reason for 4/5 stars. I hope that won't be an issue in the future. So far, so good, and sturdy overall.
From sentrysafe.com

Apologies for this inconvenience. If you still require support, we do have replacement gas struts available. Call the SentrySafe Customer Care Line: 1...