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Bespoke 7.6-cu ft Stackable Vented Gas Dryer with Steam Cycle ( Brushed Black )

Ratings & Reviews for Samsung Bespoke 7.6-cu ft Stackable Vented Gas Dryer with Steam Cycle ( Brushed Black )

4.6
380
Review
 4.6 out of 5
382 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers efficient drying performance, customizable settings, and smart features. However, some users have reported issues with the controls, drying cycles, and premature breakdowns. While the product has positive reviews when functioning properly, the reliability and customer service concerns raised by many customers are notable.

Customer review summary generated by AI, including incentivized reviews.
382 Customer Reviews

Very happy with the new dryer

Would Recommend

[This review was collected as part of a promotion.] Efficient and reliable, the electric dryer delivers quick drying times and user-friendly controls. Its sleek design complements modern spaces, making laundry chores hassle-free and effective.

January 29, 2024

From Samsung US

electric Dryer Bespoke

Would Recommend

[This review was collected as part of a promotion.] Sharp design and easy to navigate for all cycles. Quiet and fits perfectly in space.

January 29, 2024

From Samsung US

Good

Would Recommend

[This review was collected as part of a promotion.] Still working with no problems. Good quality, good buy.

January 19, 2024

From Samsung US

Excellent product!

Would Recommend

[This review was collected as part of a promotion.] The dryer is high capacity and high performance, with multiple helpful options and settings for all my laundry needs.

January 18, 2024

From Samsung US

Really good product

Would Recommend

[This review was collected as part of a promotion.] Sleek and stylish dryer really great to have I would recommend to anyone

January 18, 2024

From Samsung US

Really great features

[This review was collected as part of a promotion.] This is a really great dryer really user friendly my clothes r really dry I would recommend it to anyone.

January 18, 2024

From Samsung US

Great dryer

[This review was collected as part of a promotion.] I brought it couple of months ago and it is working perfectly fine

January 18, 2024

From Samsung US

Now light on power ON button by DESIGN!!!

Would Recommend

My big complaint is that where I have it installed, there is no direct light falling on the control panel, and because it is kind of a "Black Out" design, I can't see the power on button, which is in a different place than on the matching washing machine! Also, unlike the washer, when you do find the button and press it, it still does not illuminate, but worse than that is that the Start/Pause light does not come on when you power on the dryer with the ON botting (it does on the washer, but like...

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Samsung

Would Recommend

[This review was collected as part of a promotion.] Works as it should. It has good features, and quiet

December 19, 2023

From Samsung US

Terrible dryer

Would Not Recommend

DO NOT BUY. I had this dryer for 1 year and it has a burning smell that could start a fire. I can’t even use the dryer anymore. It’s so frustrating

November 13, 2023

From Samsung US

Response from SEA Care

Greetings, We understand your alertness with the burning smell coming from the dryer. Let me guide you on what needs to be checked to fix and preven...

SEA CareNovember 15, 2023

Dead on arrival

Would Not Recommend

Dead on arrival. How can a brand new dryer fail on the first day????? Extremely loud grinding noise and currently waiting on my replacement (2 freaking weeks!). Unacceptable.

November 12, 2023

From Samsung US

Response from SEA Care

Hi there, We understand you are hearing some grinding noises from the dryer, and it is not working. Let us go ahead and get the meaning of the noise...

SEA CareNovember 13, 2023

Totally smart

[This review was collected as part of a promotion.] Absolutely loved it and a true game changer in all means

October 30, 2023

From Samsung US

Dropoff not a installation service

I have only been able to run 2 loads in the dryer so unable to provide real insight on the product review. However I can say installation service by RXO (third party) absolutely ruined any positive I might have on the dryer. The so called installation of my Washer and Dryer included that the delivered with the power cord installed wrong on the dryer and then blamed the voltage error on Samsung and just left and advised me to Customer Care. I spent 3 hours with Customer Care on the first night...

October 28, 2023

From Samsung US

Response from SEA Care

Hi TNDEENA, We appreciate your feedback about your experience with the installer who installed your washer and dryer. We want to speak with you direc...

SEA CareOctober 30, 2023

Loved it

[This review was collected as part of a promotion.] I bought this 4 months it was working so good and loved this

October 26, 2023

From Samsung US

Dryer damp sensor doesn’t work properly.

Day 1 - contacted customer service because dryer never completely dries clothes. Followed their suggestions and troubleshooting steps. Very annoying to have to manually turn off eco mode for every cycle. Several months later, I still have not had a full cycle complete without having to run a manual time cycle to completely dry my clothes. Like the dryer sensor doesn’t detect damp clothes. Love the size and the matching washer is great.

October 26, 2023

From Samsung US

Response from SEA Care

Hello there, We care about the dryer's betterment. Let's look at solutions to get your unit working correctly. To fix your dryer, Please click the...

SEA CareOctober 26, 2023

Sleek and beautiful

Would Recommend

[This review was collected as part of a promotion.] Gorgeous and elegant, but a little hard to adjust to. Having trouble figuring out the best settings for everything, and exactly what the Ai does, but it dries the clothes well - albeit not very quickly. We're just getting to know each other, but I'm confident we'll be longtime friends

September 25, 2023

From Samsung US

Electric

Would Recommend

[This review was collected as part of a promotion.] Bought this about 3 months ago and so far only had one incident, where we tried drying our white comforter & it seems to have left a burnt mark. Now need to try & see if we can somehow remove the stain or if its just ruined. We also use it mostly on Time Dry function rather than Normal Dry because it tends to not dry the items properly. We also chose an Electric because we had just got solar panels at the beginning of the year, only wish we had...

September 19, 2023

From Samsung US

Hopefully the company can fix this small problem.

[This review was collected as part of a promotion.] I purchased this about 5 months ago, the only thing that bothers me is that sometimes the.AI will think everything is dry when it's not.

September 19, 2023

From Samsung US

Great Dryer

Would Recommend

[This review was collected as part of a promotion.] The dryer works great and has plenty of options for the type of drying. No mater what you're trying to dry, it has an option for it. You also have manual selections.

September 19, 2023

From Samsung US

Bespoke energy star dryer

Would Not Recommend

[This review was collected as part of a promotion.] I decided to upgrade to a newer model after my old Samsung had to go. Honestly, I miss my old one competed to the new. The AI technology should make it easier but clothes often come out damp. If you use a manual cycle, they come out too dry and difficult to iron. Beware that this model comes with a defect. Once installed, test for the rumbling noise. If doesn’t sound right, you need to call Samsung for replacement. They are relatively prompt wi...

September 18, 2023

From Samsung US

Response from SEA Care

We're saddened over the fact that you have to go all through this with your dryer. We got your back, Sofia. To help improve the drying ability of the...

SEA CareSeptember 21, 2023