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Bespoke 7.6-cu ft Stackable Vented Gas Dryer with Steam Cycle ( Brushed Black )

Ratings & Reviews for Samsung Bespoke 7.6-cu ft Stackable Vented Gas Dryer with Steam Cycle ( Brushed Black )

4.6
384
Review
 4.6 out of 5
384 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers efficient drying performance, customizable settings, and smart features. However, some users have reported issues with the controls, drying cycles, and premature breakdowns. While the product has positive reviews when functioning properly, the reliability and customer service concerns raised by many customers are notable.

Customer review summary generated by AI, including incentivized reviews.
384 Customer Reviews

Quiet

Would Recommend

[This review was collected as part of a promotion.] I bought it a few months ago. It’s great overall. The only thing I’m not a big fan is with the AI Sensor, it doesn’t get my clothes all the way dry. So I use the time dry cycle instead

September 18, 2023

From Samsung US

So disappointed!

I bought this product in 11/22 and already the power control board has gone out!!! So disappointed! Thought I was going to be happy with my first Samsung appliance purchase but thoroughly disappointed! I hope Samsung will make it right!

September 18, 2023

From Samsung US

Response from SEA Care

How you feel about the product is understandable. We're here to help you, Lynda. Lynda. We would love to speak to you directly to get more informatio...

SEA CareSeptember 20, 2023

Very Noisy Dryer

Would Not Recommend

Bought this dryer (as part of a combo purchase with the washer) during the labor day 2023 sales events with great expectation; i am testing it today - Sept 10th with a few clothes. I was jolted by the sudden and totally unexpected noise from the "Vent System Test"; no where was it stated in the manual to expect this noise. My hope and expectation have been completely dashed by the vibration, the squealing /grinding/deafening noise coming from this device. Noise was audible from all the adjoini...

September 10, 2023

From Samsung US

Response from SEA Care

Hi there, We take your laundry convenience seriously. Let's boost the dryer's performance. This guide will walk you through the noises coming from ...

SEA CareSeptember 12, 2023

Dryer is performing well

[This review was collected as part of a promotion.] "The dryer is performing well, efficiently drying clothes and making laundry chores a breeze!"

September 6, 2023

From Samsung US

New energy efficient model

[This review was collected as part of a promotion.] I had Samsung washers over 10 years. My previous one was coming close to 10 so had to change. I was still pleased with her bit heating element was going out too frequently and got tired of it. Otherwise, it was still functional. This new AI model looks very modern, but doesn’t dry as thoroughly as previous model. I used to dry in about 40 min. Now to get the same results, I have to run a full cycle for one full hour. The lint basket needs to b...

September 5, 2023

From Samsung US

Response from SEA Care

We appreciate you addressing the dryer's condition. Let's boost its capabilities, Sofie. To help improve the unit's drying ability, we recommend visi...

SEA CareSeptember 11, 2023

Amazing

[This review was collected as part of a promotion.] Amazing product the best samsung has ever made. Samsung has amazing electronic.

September 5, 2023

From Samsung US

The smart dryer!

Would Recommend

[This review was collected as part of a promotion.] I bought this 3 months ago and I like the smart feature of this one. It tells you how much energy it took and all other required details

September 5, 2023

From Samsung US

Super fast & Efficient dryer!

Would Recommend

[This review was collected as part of a promotion.] We've had this dryer for a few months now, and I absolutely love it! It dries so much faster and more efficiently than my old dryer. It has a very large capacity, and can dry my entire Queen bedding set (comforter included) in less than 45 minutes. No other dryer around can do that! 10 outta 10 stars here!

September 5, 2023

From Samsung US

Stackables

Would Recommend

[This review was collected as part of a promotion.] I bought these as a stackable & also purchased the control kit to be able to control the dryer from the washer, at first it did not work when they were installed, after a tech was sent out, it was fixed & works well. As for my 4 Star review, some settings on drying like the Normal seem to turn off prior to items being dry, so the best setting to use is the Time Dry to avoid that happening.

September 5, 2023

From Samsung US

Good dryer, but not sure about its "AI Technology"

[This review was collected as part of a promotion.] It is a decent dryer that does it's job. However, I am not sure with the advertised "AI Technology" that detects the dryness of the clothes and automatically adjust drying time. I sometimes find towels and heavy beddings not being totally dried.

September 5, 2023

From Samsung US

Updated Lemon

Updated: Was able to get a replacement for my first lemon. Hoping for the best that this one keeps running beyond 2 weeks.

August 7, 2023

From Samsung US

Excellent dryer

Would Recommend

[This review was collected as part of a promotion.] I purchased my washer and dryer at the same time. They look great and are easy to use. At first, the clothes were still a bit damp. However, I adjusted the dryness and it was good after that. I hope the dryer (and washer) could be more controllable with the Smartthings. I do not see much benefit of using Smartthings with the Samsung washer and dryer yet.

August 3, 2023

From Samsung US

Some issue, but great for the most part...

Would Recommend

Louie in the review's, and I have had the same issue with the dog fur(I also have 2 dog's), and I am adequate with cleaning out the washer's & dryer's, before I turn them on. And, like Louie, I found a glob of dog fur at the seal of the front door of the washer. And, the door started to leak a little bit. Now, I know there was no debris along the seal & door. Now, I also noticed, that the door latch(Opposite side of the door, of the hinge), was a bit loose, and I don't know if it's made this...

July 30, 2023

From Samsung US

Sometimes more digital is not most efficient.

Digital Control panel adds a lot of extra steps to drying clothes. First, you have to turn it on by holding start arrow several seconds, then you have to dial through the various modes (there are a lot), then you have to push and hold start. If you want "wrinkle prevent", (which you do, as most loads end up wrinkled without it) you have to then hold the options button several seconds, and then rotate through to wrinkle prevent option, then click OK. This is PER load, you cannot set the wrinkle p...

July 7, 2023

From Samsung US

Response from Samsung Care

Greetings, Let us assist in bettering your dryer's performance. Below is a link to the troubleshooting steps when the dryer's heat is not enough to ...

Samsung CareJuly 13, 2023

Safe Dryer

Would Recommend

[This review was collected as part of a promotion.] So far liking this Dryer! The low temperature wash cycles are really good.

June 12, 2023

From Samsung US

Best purchase for our new home!

Would Recommend

[This review was collected as part of a promotion.] I bought the Samsung Bespoke washer and dryer (electric) in December 2022 and have loved it ever since. It is sleek beautiful and a modern (timeless) black color. Since we also moved into our new home at the same time, we have received tons of compliments from all our friends and family who came to our new house warming party. We also bought the pedestals which have been an awesome decision. It makes storage so much easier. Additionally it make...

May 16, 2023

From Samsung US

Mostly Great

Would Recommend

[This review was collected as part of a promotion.] We bought this over a month ago and are still trying to figure out some of the multiple features. The only issue we've had is trying to de-wrinkle with steam where I only put one shirt into the dryer. It got it could and wet, but not didn't dry it...perhaps one shirt in a large dryer was the problem? Time to dive into the manual? Otherwise, we've liked the way it works and the simple, elegant design.

May 12, 2023

From Samsung US

Great features.

[This review was collected as part of a promotion.] I love my new Samsung Dryer....no problems. Perfect!

May 9, 2023

From Samsung US

Pretty awesome!

Would Recommend

[This review was collected as part of a promotion.] It has modern and attractive design. I really like the simple touch screen function. The dryer works fine as well. It is strong enough dry your clothes.

May 9, 2023

From Samsung US

Bespoke Dries Crisp

Would Recommend

[This review was collected as part of a promotion.] I am super skeptical about AI but I am really happy I bought this. Dries crisp and doesn't leave any odor.

May 6, 2023

From Samsung US