Ratings & Reviews for Samsung Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( Brushed Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this washer for exceptional cleaning performance, quiet operation, and smart features. Most highlight thorough stain removal, fresh-smelling clothes, and remarkably silent cycles. The WiFi connectivity and app integration are frequently called game-changing, allowing remote monitoring and cycle customization. Many appreciate the sleek, modern design that elevates laundry room aesthetics, plus the large capacity ideal for families. The simplified single-dial interface is preferred over traditional controls. A few report small loads require fuller machines to trigger cycles properly. Overall, reviewers strongly recommend this model for its powerful performance and innovative features.
Customer review summary generated by AI, including incentivized reviews.Great Product
Would Recommend[This review was collected as part of a promotion.] Great product. Washer does great job cleaning everything.
From Samsung US
Sleek and user friendly
Would RecommendThis washer is attractive, easy to use and has a excellent large capacity. While I havent used all the wifi connectivity settings, the touch screen butons are easy to use and the washer overall is great.
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Amazing wash
Would Recommend[This review was collected as part of a promotion.] The tutorial and ease of connecting machine to my phone was amazing . The wash and dry was speedy and the machine communicated with my phone every step. No more changing wash to dryer priceless
From Samsung US
21st century genius
Would Recommend[This review was collected as part of a promotion.] This washer/dryer combo is amazing. Fill your washer with detergent and softener and this baby cleans and drys like no other. It cut my laundry time in half. The washer and dryer features have many settings from bedding to delicates to cold wash with tide pod. This machine is a game changer.
From Samsung US
Owner
[This review was collected as part of a promotion.] I love the washer. There is one thing I don't like, after every wash I have to drain the bin for the detergent. This is always full of water water.
From Samsung US
Tons of options
[This review was collected as part of a promotion.] This washer works great so far. Looks beautiful and has tons of features and options.
From Samsung US
Very good washer
So far so good- I wouldn’t technically classify this is as AI as much as just a sensing washer.
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Great options
[This review was collected as part of a promotion.] I'm so glad I bought the front loader washer and dryer the clothes come out so clean.
From Samsung US
Beautiful and works great! I love it so much!
Would Not RecommendIt is a beautiful machine and i love that it stacks to save room! It has worked well and i am very happy with it. Pretty quiet while running. I would definitely recommend.
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Six months old and the bearing failed
Would Not RecommendThe power button has no light so you have to go guess where it is. It’s one of those sensor buttons and my washing machine is six months old and the bearing is already gone.
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified Purchaser
Smart, Quiet, Eligant
Would RecommendGreat product, enjoy the smart features what will send notifications to my phone or tv when connected to Samsung smart things app. Very quiet and efficient machine.
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Super Fancy, Easy to Use
Would RecommendLove, love, love, love, love our new Samsung washer!!!
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Smart Modern Upgrade
Would RecommendAbsolutely love this washer! The Samsung Bespoke Washer has exceeded my expectations with both style and performance. It’s sleek, quiet, and packed with smart features that make laundry feel effortless. One of my favorite parts is the SmartThings integration—it's super convenient. I get notifications right on my phone and even my TV when a load is done, which is such a game-changer when I’m multitasking or just relaxing. The customizable design looks great in my space, and it has all the cycles...
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified PurchaserIncentivized
Broken upon arrival
Would Not RecommendI recently purchased the Samsung Bespoke 5.3-cu ft High Efficiency Stackable Steam Cycle Smart Front-Load Washer, and unfortunately, my experience has been nothing short of frustrating. The washer was delivered this past Saturday, and upon the delivery team hooking it up to test it, water spewed all over my newly installed floor. The amount of water was shocking, and it quickly became apparent that something was terribly wrong. I expected a smooth delivery and installation process, but instead,...
From Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front-Load Washer with Steam Cycle ( Brushed Black ) Verified Purchaser
Dear Valued Lowe's Client,
Thank you for bringing this to our attention. To better assist you with this issue, please get in touch wi...
Not a long term investment
Would Not RecommendBought this in January of 2024. Honestly it has done a fairly good job in cleaning clothes. Here is the problem though. About 6 months in the control board went out. Took a little over a month to get it repaired. Now its newest trick is that about a month ago it has started to sound like a jet engine when spinning. I work in loud places. Like big industrial engines loud and this thing is right up there with them. Its out of warranty now and i'm contemplating on either seeing what the cost is for...
From Samsung US
Hello there, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link for troubleshootin...
Good
Would Recommend[This review was collected as part of a promotion.] Its been just one month now. So far so good. I have kids to this machine is perfect for heavy loads. I hope my new samsung washer last long. I haven’t used many features nor connected to dell phone.
From Samsung US
Hi there,
We understand having a washer whose bearings have already given up in just six months cannot be very pleasant. We want to have a...