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Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( Brushed Black )

Ratings & Reviews for Samsung Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( Brushed Black )

4.7
362
Review
 4.7 out of 5
362 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this washer for exceptional cleaning performance, quiet operation, and smart features. Most highlight thorough stain removal, fresh-smelling clothes, and remarkably silent cycles. The WiFi connectivity and app integration are frequently called game-changing, allowing remote monitoring and cycle customization. Many appreciate the sleek, modern design that elevates laundry room aesthetics, plus the large capacity ideal for families. The simplified single-dial interface is preferred over traditional controls. A few report small loads require fuller machines to trigger cycles properly. Overall, reviewers strongly recommend this model for its powerful performance and innovative features.

Customer review summary generated by AI, including incentivized reviews.
368 Customer Reviews

Great washer

[This review was collected as part of a promotion.] i bought this sep and it is working fine and no issues

January 17, 2025

From Samsung US

No Noise

[This review was collected as part of a promotion.] First time using the new washer and i like that there is no sound while its running, will wait and see how it will work

January 17, 2025

From Samsung US

Great features

[This review was collected as part of a promotion.] Has all the latest features and good capacity. Also, looks good in home.

January 5, 2025

From Samsung US

Excellent product with better smart home integrati

Would Recommend

[This review was collected as part of a promotion.] It’s a complete product no issues with it so for, I am expecting Samsung to further improve upon different modes

January 2, 2025

From Samsung US

High-performance washer

Would Recommend

[This review was collected as part of a promotion.] The sleek brushed black finish and large capacity drum make this Samsung washer a stylish and functional addition to any laundry room. The AI Smart Dial feature takes the guesswork out of cycle selection by automatically optimizing settings based on load size and fabric type. For those in a hurry, the Super Speed Wash cycle can complete a full load in as little as 28 minutes without sacrificing cleaning performance. While efficient, some users ...

January 2, 2025

From Samsung US

It's just ok for a washer, not great for the price

Would Not Recommend

Cleans clothes. Spin cycle is loud and is audible through the house, it's on the second floor. Drain plug is helpful for all the excess dirty water that stays in it. Started smelling after 30 loads. Easy to operate. Looks fancy. Very heavy but sturdy. Would've been nice to be able to customize the pre programed settings, such as water temp. and extra rinse. Shortest cycle is 28 minutes, longest is 2 hours. Self clean takes 4 hours.

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Response from Samsung

Hi Wally S,

We are glad to receive your review about your experience using this Samsung washing machine. We are here to help you.

SamsungJanuary 3, 2025

Samsung

Make sure it’s operable

Would Recommend

Have not been able to use it as it hasn’t worked.

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Amazing product.

AMAZING PRODUCT.

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Brand new washer is bad no help from Samsung

Would Not Recommend

Got washer installed and from the initial test run it has been making an extremely loud clicking noise every time the drum goes around. Samsung customer service is refusing to help because they say my Lowe’s receipt isn’t valid. It’s literally the receipt I was given when I bought the washer. Lowe’s won’t help because it hasn’t been a year and they don’t know why Samsung won’t help.

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Response from Samsung

Hello there,

We make every effort to ensure your washing machine operates at its best. Let's get this taken care of.

Below...

SamsungDecember 19, 2024

Samsung

Leaks from soap dispenser

Leaks from soap dispenser, down the front, no info in manual about troubleshooting this issue. I have puddles in my laundry room, and the drips all originate at the soap dispenser. Samsung has made it impossible to get support online - it's all AI and robots now that put a user into endless circles of repetitive and unhelpful screens. Huge regret buying these.

December 3, 2024

From Samsung US

Response from Samsung Care

Greetings! It sounds really frustrating to deal with the soap dispenser leaking and the puddles in your laundry room. We are here to help. I have s...

Samsung CareDecember 6, 2024

The washing machine is of excellent quality.

Would Recommend

I appreciate both the settings and the performance of the washer.

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Worst Washer Ever. Would give it 0 stars!!

Would Not Recommend

Buyer’s BEWARE: Samsung Washing Machine: Model #WF53B8900AT, serial#01HT57AW00237B, 07.11.2023 This washing machine is a piece of JUNK!, Do not buy this product. Issue/Complain: 1. 09/28/24- This was my second service request (Seong, from Service Quick- Samsung Technician) on my new Samsung washing machine that was purchased and installed 02/03/2024. At first, I thought that the machine was so sophisticated that we needed to be more familiar with how the machine works and needed to read the in...

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Response from Samsung

Hello there,

Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love ...

SamsungSeptember 30, 2024

Samsung

Great features!

Would Recommend

[This review was collected as part of a promotion.] I just got this about a year ago, I had to replace it because the first one had something wrong with it. Besides that we had the warranty replace it! It does such a good job on all my laundry. It’s one of my favorite washers I have ever owned.

September 28, 2024

From Samsung US