Ratings may include incentivized customer reviews.
What Customers Are Saying
The washing machine has a mixed performance, with some customers satisfied with its features, efficiency, and quiet operation, while others report significant issues like failure to complete the spin cycle, unbalancing, and frequent need for repairs. The product appears to have quality and reliability problems that undermine its value for many customers.
Customer review summary generated by AI, including incentivized reviews.Buyer Beware
Would Not RecommendI've owned this washer for 2 weeks now and it is already broken. I ran 5 loads over the 2 weeks with no issues then on the 6th load I began smelling something burning. I went to the laundry room and the washer said 35 minutes remaining but was not doing anything. I went back after 35 minutes and it still said 35 minutes remaining. I turned it off and set it to rinse and spin. It finished the load. The next day I thought I would try another load thinking I did something wrong. Now it is in an inf...
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White )
nice washer for the money
Would Recommendthe washer works great. quiet and it was easy to install. Did it myself. can't beat the price either, it was on sale. I would buy again
Verified Purchaser
Love this happy washer!!!
Would RecommendThis washer is awesome! We replaced a Frigidaire Affinity with this Samsung. I could not be happier. It does not walk across the floor, is as quiet as a washer can be and it handles my queen size comforters with room to spare. It is easy to operate and all laundry comes out clean and just slightly damp, not soaked. I love the happy song it plays when it has finished a load. Very happy with my choice, I was skeptical about Samsung making a washing machine...time will tell how it holds up but so f...
Verified Purchaser
No complaints
Would RecommendI don’t know washers, but this one has been working fine! Nice big drum, but I (at 5 ft) can still reach the bottom. Runs quiet. I like the options for wash cycles, water level, etc. Especially appreciate the soak cycle and the ability to unlock the door if needed. Haven’t tried the jet feature or connected it to my phone (laundry is downstairs outside of our house), but looking forward to it. So far so good!
Verified Purchaser
Love My Laundry
Would RecommendSo far I am very pleased with my new washer! I replaced an old Kenmore, and am very happy with this Samsung. My clothes feel much nicer when I remove them from the wash, and I love how quiet it is.
Verified Purchaser
Luv my new machine!
Would RecommendReally glad to be back with a top loader, its great with being able to choose the water level and temp, or you can let it choose for you. And the musical notes when it finishes is so much better than that annoying beep, beep, beep!
Samsung Washer is A+
Would RecommendJust the right amount of wash settings and the handy water spigot for pretreat/rinsing detergent cup/rinsing hands is a bonus.
Verified Purchaser
We understand your frustrations and we are here to help you get the best performance out of your washing machine. There are multiple reasons that cau...