Ratings may include incentivized customer reviews.
What Customers Are Saying
The washing machine has a mixed performance, with some customers satisfied with its features, efficiency, and quiet operation, while others report significant issues like failure to complete the spin cycle, unbalancing, and frequent need for repairs. The product appears to have quality and reliability problems that undermine its value for many customers.
Customer review summary generated by AI, including incentivized reviews.Fantastic buy!
Would RecommendI'd give more than 5 stars of i could. This washer cleans so well, it's unbelieveable! I love the ability to set water level manually. I love the extra rinse feature, especially when cleaning rugs and comforters.
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Good for the value
Would RecommendI like the washer however there are some things that the manual makes it hard to understand how to operate some of the features.
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
We appreciate your feedback, continued support and choosing Samsung! ^Nic
Good machine except for one big design flaw
Would Not RecommendI like the size of the machine and the different features. What I didn't care for is the fact that the water level defaults to Extra High with every load. You have to press the water level button every time you run a load to remove the light from the water level so that the machine will sense the appropriate amount of water to use. Why wouldn't that be the default value to have the machine determine the right amount of water? If you forget to press that button, the tub will fill up with way ...
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Hello DanZ! Thank you for your review. I understand that you have concerns with the water levels in your washer. Please see the link I have provided...
The Good and the Not so Good
Would RecommendI love all the things it offers, water temp, delicate etc and does a great job cleaning. Acceptable noise level. What I would like to have is cold water rinse and it does not spin enough to get the water out like my Maytag did. I chose this machine because it had less negative reviews than Maytag, but I would like a Maytag if it was as good as my old one was
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Hello Canna2! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Great washer
Would Not RecommendI like everything about the washer except for the fact that the settings you set for a load reset when the washer turns off! Otherwise it would be a 5 star
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Hi Travis We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you...
Great machine but the belt already has to be repla
I have already called to have my washer fixed after only about 3 weeks since delivery...i really hope the issue will be fixed or i will have to return it
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Hello Lantagne! We are sorry to hear that you had to have the belt replaced on your washer after only three weeks of use. Please know that you can co...
Aqua jet washer
Would Not RecommendMy problem is not Lowes where I bought my washer it is with Samsung. At about a year after my purchase they had a recall to put in a brace on the lid so it would not fly off during the spin cycle. At about 3 years it started to rust. In all my life I have never heard of a washer rusting after all it uses water. Samsung would not even talk about the problem because the warranty was up. Come on a washer rusting it should have a Lemon Law. So I would not recommend anyone buying a Samsung because th...
Hello Jany! We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our ever-continuing eff...
Solid machine
Would RecommendSo far the washing machine has been working great. The only concern I have had is how tangled up my wash is after running a load through.
From High Efficiency Impeller Medium ( 4.5-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Hello Leahshmea! We appreciate your feedback, continued support and choosing Samsung! ^Nic
HI RTScott! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^N...