Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has strong suction power and effectively cleans both hardwood floors and carpets, particularly picking up pet hair and debris. However, some users have reported issues with reliability, connectivity, and durability, including problems with the WiFi connection, the vacuum getting stuck, and the dustbin needing frequent emptying. The vacuum's performance and value may depend on the user's specific needs and environment.
Customer review summary generated by AI, including incentivized reviews.Our floors are tile, verdict is....
Good at picking up dust but has some trouble picking up food items. Not really efficient unless you use the remote to direct its actions since it really needs to just hover over food specs for half a second to really get them. It is helpful that it has the ability to pull dirt from a wall to itself, but it is not helpful that this action cannot be initiated via remote, and it has the tendency to not approach hallway walls. So don't expect it to do a fantastic job by itself. Combine these thing...
From Samsung US
Aversion to bold patterns?
Would RecommendI'm sure there's some learning to do on my part. That being said, I found that the bot doesn't seem to like my bold patterned area rug. It won't go past a "border" from white to red or gray. I'm not sure what it is perceiving; it just keeps repeating itself in one area. As for the rest of the hardwood floor, it seems to do a pretty good job. Now if I can only figure out how to have it open and close doors...
From Samsung US
ijustam, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with...
Wow! So Much Better Than I Expected!
[This review was collected as part of a promotion.] Okay. I didn't want to like this vacuum. I was so sure that manually vacuuming myself was better. Not to mention cleaner. Guess what? I was wrong! It took me about an hour to get this unboxed and the app downloaded to my phone. It wasn't HARD, just time consuming. Plus, I had to charge this one for a full 3 hours before I could use it! Aarrgh! Once I got it charged, I programmed it and turned it loose. This is a very smart vacuum! I have 3 ca...
From The Insiders
Samsung is pleased to hear that we have exceeded your expectations with our POWERbot. We are glad to hear that the setup was easy. Thank you for cho...
My favorite Vacuum.
[This review was collected as part of a promotion.] I received a POWERbot R7065 Robot Vacuum from The insiders and this little powerbot does a Fantastic job of cleaning floors and around edges and great for pet hair and i am a huge fan of POWERbot R7065 Robot Vacuum and all my friends and family love it when they see it thanks you Samsung so much for Making cleaning easy and Accurately
From The Insiders
Awesome review from a fantastic customer like you. Thank you for the best part of Samsung.^Cat
Samsung Sucks! (In a good way)
[This review was collected as part of a promotion.] I have owned several different brands of robot vacuums. All of them have been problematic. Most only lasted a few months. Not Samsung. They just work. I have mine scheduled to run every day at 10:00 A.M. and they will clean for approximately 45 minutes, then return home. They recharge and it's off they go again to continue cleaning. At first I was concerned that certain rooms weren't getting cleaned. After running them a full week, every room i...
From The Insiders
We are so glad to hear from you about your powerbot. Thanks for being the best part of Samsung.^ Cat
Recommended
[This review was collected as part of a promotion.] This is my First Robot Vacuum and impressed that how it works well. I am living in one bed room apartment and have many furniture and other stuffs. When I started the Robot Vacuum, I was skeptical that the vacuum can clean up well. So, I followed the machine while it was cleaning up. The machine cleaned up very well as avoiding obstacles. I cannot say the machine sucks 100% of dust but almost. It is really good substitution of human operated...
From The Insiders
Hands free and great service. Welcome to Samsung. Thanks for taking time to write a review.^Cat
very helpful vacuum
[This review was collected as part of a promotion.] I was very excited to try this smart vacuum because I have never used one before. I was a little worried that it would have weak suction power and would have to be constantly charged. That was not the case. It doesn't have to charged for very long and the vacuum is strong enough to pick up everything. I have kids in the house so before owing this product. I would have to constantly pickup their messes. This machine is a real time saver. I love ...
From The Insiders
Samsung is always improving and feedback like yours are great help. Thank you for the 5-star review.^Cat
Best cleaning buddy
[This review was collected as part of a promotion.] Our attitude towards the cleanliness of the house has changed just by buying this thing. Because of the fact that it sometimes gets hung up on large pieces of debris and needs to be rescued (which may sound negative, but honestly all the robot vacuums do this), we keep the floor free of such trash. This on top of the fact that this robot cleans up just about everything else has lead to clean floors downstairs 24/7. Finally. The suction power of...
From The Insiders
Samsung is pleased to hear that you are enjoying your new POWERbot. A peace of mind knowing that your POWERbot is doing the cleaning for you is price...
Wow robot
[This review was collected as part of a promotion.] I love the Powerbot, the name itself speaks for itself. The suction of this powerbot is excellent. It has sensing technology that enables it to lift dust/dirt from hard to reach spaces, a quality my other vacuum bot did not have. So far I have used it on my hardwood floor and I must say it does an amazing job of picking up crumbs, dust and other particles. I have also tried this on my rug and it works equally well there. One charge lasts me a g...
From The Insiders
gurdial! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with you...
Great Machine
Would Recommend[This review was collected as part of a promotion.] I've used this vacuum for a month now , I should of bought one earlier it does a great job on keeping the floors very clean. We run this robot every day because of 3 dogs at the residence and it always finds plenty of material to vacuum up .Great job on manufacturing this product thank you
From Samsung US
Bigshooter, better late than never I say! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that ...
Awesome robot vacuum.
Would Recommend[This review was collected as part of a promotion.] I've owned a few different robot vacuums over the years and I've always felt that there has been room for improvement and more control. After receiving my Samsung I set it up next to my other bots and let them clean the same space to see which one performed better. I must say this though I was not expecting it to clean as fast as it did. I follow consumer reports recommendation before making any purchase and this one they hit the nail on the he...
From Samsung US
Paulwright1076 , that's fantastic news! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that wit...
Where Did You Get That?
Would Recommend[This review was collected as part of a promotion.] "Where did you get that?" Upon walking in the door, this was the question that I was greeted with by the woman who cleans our house. She says the POWERbot took an hour off of her work. She wants one for her home! My experience with the POWERbot has been great. We live in a home that is 90 years old. It has a lot of corners and the floors are not always even. We also have a mix of flooring surfaces...hard wood, tile, carpet. The terrain was my b...
From Samsung US
Samsung is pleased to hear that you are enjoying your new POWERbot. A peace of mind knowing that your POWERbot is doing the cleaning for you is price...
Great power and edge cleaning
Would RecommendSamsung surprised me with the suction power and edge cleaning of this vacuum. I have been amazed with the amount of dirt that is cleaned up everytime I use the robot. Often I have vacuumed recently and still this little guy finds the dirt that I missed. The reason for four stars is the recharge and resume function did not often seem to work for me, the robot would offend return home, but not resume cleaning. Also the battery life was good but not amazing. I would recommend this robot to a friend...
From Samsung US
Samsung is happy to hear that we have exceeded your expectations with our POWERbot. We appreciate your recommendations, and thank you for being a par...
Our First Robot Vac, but Love It!
Would Recommend[This review was collected as part of a promotion.] I have to admit, my husband and I both thought these robot vacuums were simply toys for techie types, but after using this POWERbot R7065, we've changed our minds completely! Granted we have never had one before and didn't know much about how they work, but I am simply amazed at how much functionality and features are packed into this device! Have to admit, setting it up with the app took some effort and seems like it should be easier, but afte...
From Samsung US
Samsung is happy to hear that when you transitioned into a new era of vacuuming that you selected us. We are glad that we were able to exceed your ex...
Better than expected
Would Recommend[This review was collected as part of a promotion.] I was given an opportunity to purchase this vacuum as part of the insiders reviewing program. I was really excited to try it because this is the first smart vacuum that I have ever used. It was easy to setup and connect to my Wi-Fi network. It doesn't take very long for it to charge and the auction power is very syrong. It did a great job of vacuuming even the smallest lightweight objects on my floor. I was surprised at how seamlessly it adapts...
From Samsung US
Samsung is happy to hear that we have exceeded your expectations with our POWERbot. We appreciate your recommendations and thank you for being a part ...
Awesome!
Would Recommend[This review was collected as part of a promotion.] I was so excited to receive an offer to try out the POWERbot R7065 at a discounted price in exchange for my honest thoughts - . My sleej new robotic vacuum seriously did not disappoint! The first think I noticed after running my POWERBOT a few times is how much more it picked up than a competitor's device I owned a few years back. This thing's suction is STRONG! I emptied the canister a few times over the first few cycles & it made me really qu...
From Samsung US
Fuah, that's fantastic news! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with your new ...
Great with pet hair!
Would Recommend[This review was collected as part of a promotion.] I was so excited to have the opportunity to review the POWERbot R7065 as a member of The Insiders! I have three cats and it's always a big chore keeping the hair in check. I spend much of my day at work so I really needed something to take care of it while I'm gone. I just recently moved into a condo that has a lot of carpet. I only just had time to unbox and try it out this weekend. It seems to very methodically clean seemingly the same are...
From Samsung US
Samsung is pleased to hear that you are enjoying your new POWERbot. A peace of mind knowing that your POWERbot is doing the cleaning for you is price...
Great in hardwood!
Would Recommend[This review was collected as part of a promotion.] MY EXPERIENCE SO FAR WITH MY SAMSUNG POWEBOT R7065 HAS BEEN VERY POSITIVE. FROM THE BEGINNING, THE PACKAGING WAS WELL LAID OUT AND THE INITIAL SET UP AND CHARGING WENT VERY SMOOTHLY. THE ONLY SET UP ISSUE I EXPERIENCED WAS WITH THE WIFI. FOR SOME UNKNOWN REASON MY WIFI WOULD INTERMITTENTLY DROP THE BOT AND NOT REGAIN A SIGNAL. I KEPT AT IT AND EVENTUALLY FOT IT SET UP. ONCE RUNNING, I WAS AMAZED EITH HOW MUCH SUCTION POWER THE BOT HAS. ON CARPE...
From Samsung US
We appreciate the great feedback you provided about your new POWERbot. Samsung is continually improving its products and services, and your feedback ...
Samsung POWERbot Sucks! (In a good way!)
Would Recommend[This review was collected as part of a promotion.] I have owned several different brands of robot vacuums. All of them have been problematic. Most only lasted a few months. Not Samsung. They just work. I have mine scheduled to run every day at 10:00 A.M. and they will clean for approximately 45 minutes, then return home. They recharge and it's off they go again to continue cleaning. At first I was concerned that certain rooms weren't getting cleaned. After running them a full week, every room i...
From Samsung US
Samsung is happy to hear that when you transitioned into a new era of vacuuming that you selected us. We are glad that we were able to exceed your exp...
My Favorite Vacuum
Would Recommend[This review was collected as part of a promotion.] I received a POWERbot R7065 Robot Vacuum from The insiders and this little powerbot does a Fantastic job of cleaning floors and around edges and great for pet hair and i am a huge fan of POWERbot R7065 Robot Vacuum and all my friends and family love it when they see it thanks you Samsung so much for Making cleaning easy and Accurately
From Samsung US
Guccigurl, that's fantastic news! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with your...

SleeplessInMiami, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an art...