Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has strong suction power and effectively cleans both hardwood floors and carpets, particularly picking up pet hair and debris. However, some users have reported issues with reliability, connectivity, and durability, including problems with the WiFi connection, the vacuum getting stuck, and the dustbin needing frequent emptying. The vacuum's performance and value may depend on the user's specific needs and environment.
Customer review summary generated by AI, including incentivized reviews.Lack of Clear Instructions
Would RecommendWe have had our Powerbot for about 3 weeks now. While it does a decent job cleaning, the instructions in the manual are not clear and complete. We do not have a complete understanding of how to operate our Powerbot and therefore we are not completely satisfied with it.
From Samsung US
This Robot is GOOD!!!
Would Recommend[This review was collected as part of a promotion.] Arrived safely, works well Samsung hub and Alexa devices also I can control the settings within the Samsung app. I have it set on a timer to clean at specific times of the day. I love how it works and when it’s low on battery it goes back to charge and knows where it left off to finish. This device is the best, my family and I love it. It finds dirt anywhere.
From Samsung US
Works pretty good ... Except
Would RecommendHad this for several weeks now and 80% of the time it can not find home to get recharged ... Suspect it's due to our high ceilings ... Would probably work OK on a house with 8 to 10 foot ceilings ... But here in Texas that is a single wide ... The IOS app is a joke, but the remote is all you need ...
From Samsung US
Love it so far
We've been using this for a few days, and so far, we love it. It seems to get a lot of dust and hair up off the floors. We had one of the original ROOMBAS and this is far better than that one. This does not use a random pattern, but is very specific on areas and coverage. We love how we can set it to clean at 1am and it takes care of everything while we sleep and I empty the bin in the morning. Love too how it goes under our sofas and some furniture and returns to the charger. So far, we ...
From Samsung US
Hello grevar! I'm thrilled to see that you love and are satisfied with your vacuum. ^Penny
Love this vacuum!
Would RecommendWe purchased this particular Robot Vacuum based on ratings from Consumer Reports, and are so glad we did! "Sammy" is a wonderful addition to our household - and performs exactly as described. The first time she cleaned our floors, we were amazed by how much dirt and debris was collected. Bonus: the dirt collection cannister is super easy to empty out. She finds her way back to home base to recharge with no problem. Not sure what the negative reviews are talking about - but we are super impr...
From Samsung US
Hi emin15! I'm ecstatic to see that you love your vacuum! This really is an impressive gadget! ^Penny
I have Terrazzo flours and area carpets... great!
Would RecommendI bought it a month ago...I am 86 yrs.....so easy to click the button and let it go. Thank you....
From Samsung US
Battery is already failing after 3 months
Would Not RecommendAlready having to send in for service because of battery life. This does not make me feel good about the life span of this produce.
From Samsung US
Great product out of the box.
Would RecommendOpened the box, followed the detailed instructions, set the cleaning schedule, and the POWERbot did the rest. Did a good job cleaning on its first run despite numerous obstacles left on the floor from renovation. It operated for 90+ minutes on its first charge.
From Samsung US
The Superior Robot vacuum in my house
Would Recommend[This review was collected as part of a promotion.] Yes - I'm a bit of a tech geek. I have 3 robot vacuums - one on each floor of my 3 level home. Each vacbot is a different model - so this was a good test. So far - I think I like the Samsung vacbot the best - here's why. 1. It's got great suction and it is QUIETIER. 2. It cleans in corn rows (straight lines) unlike one of my other vacbots that just bounces off things. 3. It has both an App and Remote that allow me to drive it around, chase...
From Samsung US
Thorough
Would RecommendFound all the dirt the previous vacuum cleaner missed.
From Samsung US
7065 Looks for dirt !!!!
Would RecommendI love my powerboat, it is better than I expected and it does the corners twice- I have Persion rugs with fringe and this machine goes right over them and does not get tangled up- the 7065 also works very hard and I swear it looks for dirt !!! The only thing is the waste bin needs to be a bit bigger, other than that this machine is perfect and I could not be happier with it's performance.
From Samsung US
Great Features but many quirks
Would Not Recommend[This review was collected as part of a promotion.] This vacuum is packed with many features. It comes with a versatile remote, connects to wifi, allows you to program a schedule to name a few. The negatives are it has a tough time centering on base to charge. It makes many times and sometimes runs out of battery trying. Many times the vacuum gets stuck and can;t get out of places. I frequently find it disabled in random spots. To keep it from going into a room, you have to install a magnetic st...
From Samsung US
I'm happy to see you are remaining positive throughout your experience. I'll love to help you here! Make sure the charger is in a location where it ca...
PowerBot 7065 is excellent just needs a larger dirt/dust container
Would RecommendI know this starts with the PowerBot 9250 but the end is about the PowerBox 7065. This PowerBot 9250 ran in circles, ran into furniture and a large glass jar (its 3 1/2 feet tall) pushing it around and wouldn't back off. It did not go up to the base board it always stayed about 1" away. I got it for the extra sized waste versus others with less than half the size I have a very sweet hair factory (English Cream Golden Retriever). I then gave up and got the PowerBot9065 which is the highest rat...
From Samsung US
Great Suction & Cleaning (Where it Cleans) but Not Ready for Prime Time
Would Not RecommendI'm impressed with how much it picks up and some of the design features are impressive. However, it's frustrating this thing gets stuck very easy and only finds its way home to the charger about half the time. We are using it in a small room with smooth floors and very little furniture and it is doing ok, except it usually wont find its way back tot he charger for some reason. The suction power is impressive, but the "automation" features are not. Where it cleans, it does well, but tends to be v...
From Samsung US
Hello Dan! I can understand your inconvenience with the unit and I want to help you with that. I'd like you to read pages 12 and 13 of the user manual...
Great asset for home use.
Would RecommendI love this machine. I run it every day because I have 4 dogs that are in and out of the house. It does a good job picking up sand and dog hair.
From Samsung US
easy to use and cleans very well
Would RecommendI was sceptic about robotic vacuums, this is my first one . The cost was about the same or lower than an upright but this machine cleans better and is quieter. It maneuvers very well and the bump sensors are easy on furniture legs. It is less than 4 inches high so it gets under beds, chairs and tables very well . It cleans well around all the legs . The filter and dirt canister need to be cleaned after each charge which only takes a couple of minutes. If you have back or shoulder problems,it is ...
From Samsung US

Hello there! I'd like to help you find a solution to this. On this link: https://bit.ly/2CmoZdg you will see some videos that explain to you how to us...