Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has strong suction power and effectively cleans both hardwood floors and carpets, particularly picking up pet hair and debris. However, some users have reported issues with reliability, connectivity, and durability, including problems with the WiFi connection, the vacuum getting stuck, and the dustbin needing frequent emptying. The vacuum's performance and value may depend on the user's specific needs and environment.
Customer review summary generated by AI, including incentivized reviews.Best Robotic Vacuum out there!
Would Recommend[This review was collected as part of a promotion.] i've owned four top-name robo vacuums & the r7065 is the winner! it rarely gets stuck, it learns it's path really well, and has good suction. would give a 5-star rating if noise level was lower.
From Samsung US
My new little friend!
Would Recommend[This review was collected as part of a promotion.] this has been the best purchase ever!it does have some difficulty finding the charging station as the manual states if more than 20' there may be issues. trying to find the best spot for the base.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...
Love it!
Would Recommend[This review was collected as part of a promotion.] great help with the flooring! i would recommend it to friends.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing. Welcome to the Samsung family. ^Cat
Great vacuum . Not so great wifi
Would Recommend[This review was collected as part of a promotion.] rarely gets stuck easy to clean and not too loud. now the wifi control is way under par.wont connect following the how to guides wont let it reconnect even after a full reset
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
Great
Would Recommend[This review was collected as part of a promotion.] this works great but you have to clean it out every day if you have dog hair. otherwise it just moves it around.
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with informat...
Whoa.
Would Recommend[This review was collected as part of a promotion.] i ran it through my appt and it picked up so much. i had just vacuumed the day before and it looked amazing. now ill never buy anything else. thank you samsung!
From Samsung US
Performance ensures loyalty! Samsung is pleased to hear that you are finding your POWERbot's powerful cleaning a wonderful addition to your home. We...
Best robotic vacuum
Would Recommend[This review was collected as part of a promotion.] works well. i have a whiskey and run it twice a day. keeps the house looking like there are no dogs in the house.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Cheers to your free time! Welco...
Best vacuum ever!
Would Recommend[This review was collected as part of a promotion.] this vacuum is the best! i have a dog that sheds a ton and a cat thar sheds that fine cat hair...this vacuum picks it all up! better than my regular upright vacuum love it so much.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Best Robot Vacuum I've Owned!
Would Recommend[This review was collected as part of a promotion.] i've had 3 neatos; this samsung is far better. efficient cleaning path like neato, but makes it back to the charging base when done! suction is amazing and carpets look great when finished!
From Samsung US
Performance is the result of creation, not chance! We are thrilled to know our POWERBOT has added a little something special to your home, and when t...
Not very smart.
Would Recommend[This review was collected as part of a promotion.] makes it to the charger half the time; battery dies. gets stuck under furniture.sent it in for warranty repair when it would no longer charge with 0 volts across on the charger.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
awesome purchase
Would Recommend[This review was collected as part of a promotion.] i should have bought one a long time ago. this thing works awesome with 2 dogs in the house. i ended up buying 4 more as perfect gifts for just about anyone.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Stops daily in random spots
Would Not Recommendstops randomly. every day i hunt it down and carry it back to the charger. sent it in for repair. customer service provided zero feedback. they just shipped it back to me. get a roomba.
From Samsung US
Thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your fee...
Toddlers, dogs and a clean house!
[This review was collected as part of a promotion.] We just got our POWERbot set-up and started to use it. First, it was easy to set-up—this is our first robotic vacuum. Second, we have a lot of dogs and two toddlers, so our only challenge—as with any robotic vacuum is to make sure we’ve cleaned up any messes before we start it. We’re impressed with the suction power of the POWERbot. It readily picks up the dirt and hair. It is excellent to keep the house clean and moves very easily between...
From The Insiders
Samsung is pleased to hear that you are enjoying your POWERbot. Glad to hear that we were able to take over the chore of vacuuming for you and your bu...
Smart bot
[This review was collected as part of a promotion.] We recently bought our Samsung Powerbot R7065. After being off the robot vacuum lure for long, bought post quick checks with family and friends owning similar or competitive brands. Settled for the R7065 as it came highly recommended for the features it packed. The packaging was neat and well designed to avoid any transit damage to the unit. Unpacking was easy and figuring out the base/dock and Powerbot pretty simple. The quick install guide ca...
From The Insiders
We appreciate the feedback you provided about your POWERbot. Samsung is continually improving its products and services, and your feedback is vital to...
A Great Robotic Vacuum
[This review was collected as part of a promotion.] This is the second PowerBot I've owned. The first, a much older model, was wildly disappointing. This one, however, has resolved almost all the issues I experienced with the first: much better at navigating obstacles, deeper cleaning, quieter, and can actually find its way back to the charging base when all the lights aren't on. This one even connects to your wifi and integrates with SmartThings and Google Home/Alexa. Pros: - Cleans consistent...
From The Insiders
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a new robot you remain...
WORTHLESS
this thing clogs every couple of minutes while leaving the entire bin empty. one golfball size amount of pet hair overall clogs it. it also does not go over a huge area of the main walking area.
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing these links with information that address...
6 Months later...wont buy again
Would Not Recommend[This review was collected as part of a promotion.] unreliable product, has failed after about 6 months of use. previously, i had a roomba and it lasted 4 years before any issues.
From Samsung US
I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you are still having issues with your POWE...
Newest Addition To Our Family
[This review was collected as part of a promotion.] I was first hesitant to use a robotic vacuum cleaner, but after using the Samsung POWERbot R7065, I am hooked! This powerful machine does such a great job on our floors both carpet and hardwood. We have a puppy and a busy toddler running around at all times and this has saved us so much time from traditional vacuuming. Using our regular upright vacuum, it would leave thicker dirt and debris from outside behind. This Samsung got every singl...
From The Insiders
Samsung is pleased to hear that you are enjoying your new POWERbot. A peace of mind knowing that your POWERbot is doing the cleaning for you is price...
Better Than Expected
[This review was collected as part of a promotion.] it took a few times of the power bot to run but once you run it regularly the floors look amazing. only real issue is sometimes it has issues finding the base again.
From Samsung US
Samsung is glad to hear that we were able to exceed your expectations of what you expected from a robot vacuum with our POWERbot. Welcome to the Sams...
THIS THING SUCKS
Would Not RecommendThis robot vacuum is a total piece of garbage. You are lucky to get is to vacuum more than twice without having to reset it and wasting time resetting internet connections. The thing clogs easily, I have no pets or kids making messes so I can only imagine if I did with this thing. The vacuuming it actually does when it works is sub-par, I still need to use my good ole Hoover upright 3-4 times a week (I vacuum every day) because it does such a poor job cleaning. SAVE YOUR MONEY !!
From Samsung US
You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your...

I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...