Ratings may include incentivized customer reviews.
What Customers Are Saying
This robot vacuum has strong suction power and efficiently cleans various floor types, including picking up pet hair and debris. It features smart functions like automatic docking and scheduling. While some users reported minor issues like getting stuck or short battery life, most customers are highly satisfied with its cleaning performance and consider it a convenient and effective cleaning solution.
Customer review summary generated by AI, including incentivized reviews.Fantastic clean
Would RecommendThe Powerbot is a great little machine that is easy to program and operate with the included remote. It has “learned” my downstairs and gets almost every nook and cranny, even under my couch. I come home and my floors are clean and the bot is back on her charger. The only issue I have is, like all my Samsung appliances, the mobile phone application doesn’t work well on an iPhone. All in all I am very happy with my little bot.
Verified PurchaserSweepstakes
Such a disappointment
[This review was collected as part of a promotion.] Update: 01-14-19: After having this since September, my enthusiasm for it has all but died and this is because of the battery. Why build a bigger motor into a device and fail to give it the appropriate battery to handle the bigger motor?!? I barely get 20-25 minutes out of it before it needs to recharge and that barely gets it out of my dining room. There also appears to be an issue with the navigation and it cannot go in a straight line and m...
From Samsung US
I know how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are ...
Does not work well with rugs.
Would Not RecommendR7040 has major problems with rugs on hard floor. One rub is a robot-width from the wall and when it goes off the rug and turns around it has major problems climbing back onto the rug, It sense the edge and stops and tries to go a different direction, repeatedly fumbling a simple transition to the rug. I see none of its claimed behavior: EasyPass™ Wheels - Large wheels move smoothly over obstacles, transitioning from hard floors to carpet with ease.
From Samsung US
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...
Works as Advertized and Very Well.
Would RecommendI purchased this for my wife(and myself) for Christmas and we both are very pleased on it's performance. Amazing what it picks up even when you think your carpets and floor are clean.
From Samsung US
kessleda! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with yo...
Dust Bin has a design flaw
Would Not RecommendPurchased vacuum on 12/17 and have quickly realized that the dust bin cylinder clogs with dust and then the vacuum cannot pick up anything else. this is due to very small opening made to route particles from cylinder portion of dust bin into the actual bin.
From Samsung US
Thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your fee...
Samsung POWER Bot Vacuum
Would RecommendThis unit is well worth the purchase, it has helped me keep my floors clean with my busy schedule,,Very impressed with it.
Verified PurchaserSweepstakes
Hey Su, life is crazy busy! We're glad that we can help take a little bit off your plate. Thank you for choosing Samsung. ^SuSu
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SamBot
Would RecommendSamBot is just what we needed. We live in a house in the country with all hardwood floors. I have two dogs that come in and out thru a doggie door as often as they please and bring in everything stuck to them all the time. SamBot keeps the floors cleaned up, just let it learn and let it go. Once a day every day and my floors keep free of grass and dirt.
Verified PurchaserSweepstakes
We are ecstatic to hear that your unit is working so well! Thank you for think of Samsung and welcoming us into your household. ^SuSu
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GREAT BUY
Would RecommendI bought my wife this POWERbot™ R7040 Robot Vacuum for Christmas. We love it works very well and picks up dirt with no problem.
From Samsung US
Fantastic News dlotchulay! That's the gift that keeps on giving! Happy Cleaning! Thank you for being a part of the Samsung Family! ^Cat
Very dumb robot
Would Not RecommendI have had this machine for about 8 months now and it seems to get stupider and stupider all the time. It keeps running into things. One time I watched it take 30 minutes to get out of a corner. You can't program it to run on certain days of the week only every day and that does not work. I set it to run at a certain time each day and it only runs once. It also runs over the charging station moving it all over the room, this is when it does not need charging. When it does need charging it t...
From Samsung US
Hiredgun, thank you for bringing this to our attention! We really appreciate your feedback. You deserve to get the best from your Samsung fridge, and ...
Amazing
Would RecommendAbsolutely love it. Cleans very well and manages to get around all the obstacles in our house.
From Samsung US
Cycle5200! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with ...
Inconsistent performance
Would Not RecommendI would like to start by saying I love samsung. I have many of their products that's why I bought this product just before Christmas. Pros: It works well on our carpet and hardwood floors. Cons: Consistently gets caught up in our dining room chairs and has a difficult time finding its way back for charging. At times was unable to find its way back before the battery died. A couple times it didn't recognize the chairs and would slighlty ride up on the leg and get stuck.
From Samsung US
We appreciate the great feedback you provided about your new POWERBOT. Samsung is continually improving its products and services, and your feedback ...
JUST WOW
Would RecommendI got this vacuum free when I purchased a Samsung refrigerator , have always been Leary of robot vacs and how they work and if they are worth the money. Well only used this 2 times and I am sure I will have some problems but I am sold now!!! Cleans really well. Defiantly will never ever live without a robot vacuum ever again!!!
From Samsung US
Sky Soldier! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with...
Just unboxed and love it already
Would RecommendI just finished opening it up and charging it. After waiting the 30 minutes of charging, it's ready to go. As I'm writing my review, I'm watching it do things my Roomba was always missing. Not too loud, and the first time a vacuum didn't bother my dogs. Love it!
From Samsung US
JessCo! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with your...
This is a Great Product!
Would RecommendI bought this for both my wife and myself for Christmas this year. We are amazed at how well this appliance works from a thorough cleaning on both carpets and hardwood floors to automatically returning home to the charger when battery running low. We've tried many of the features and actually have not gotten through all of them as yet but what we tried works perfectly. I was hesitant to try this appliance but am in no way disappointed
From Samsung US
kaddak! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with your...
Quiet and efficient
Would RecommendSo much quieter than my previous neato vacuum and app based control is really nice feature
From Samsung US
Wilson112110! That's fantastic to hear! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that wit...
Wonderful appliance!!
Would RecommendMy son gave this to me for Christmas and I just love it!!
From Samsung US
Fantastic News! Now that is the gift that keeps on giving each time that it leaves the dock. Welcome to the Samsung family! ^Cat
Intelligent features
Would RecommendThe Powerbot R7040 Vacuum is an excellent product and stands up to the Samsung brand. All of our products are Samsung: 82 inch TV, Washer and dryer, Refrigerator, Stove, Microwave, Galaxy Phones, Tablet and Dishwasher. Adding the Robot Vacuum was an excellent addition to the family.
From Samsung US
Fantastic News! We are so pleased to know that we have met your expectations with our POWERbot. It's always nice to know that we have been welcomed ...
AWESOME cleaner for those with pets
[This review was collected as part of a promotion.] My wife does a great job keeping up with the hardwood floors and 2 dogs. Now with the POWERbot, you can clearly see what was missed. It will not fall down the stairs. Using the scheduling function is awesome as we have it scheduled to automatically run while everyone is asleep. The floors are truly clean. I can kick myself for not picking this up sooner. Pair this up with your SmartThings HUB. Control is done by app or remote. You won't be disa...
From Samsung US
fujixess1998, I agree with you it is wonderful when your task of vacuuming is now a thing of the past! Better late than never I say! Welcome to the...
Great vaccum for dog hair
Would RecommendI bought this vacuum recently and I’m so happy so far. We have 3 German Shepherds and there is dog hair everywhere constantly on the floor. Whit this vacuum I have saved so much time on cleaning and I love how the house keeps clean. Works well cleaning the edges and under furniture.
From Samsung US
Samsung is pleased to hear that we have exceeded your expectations with our POWERbot. It's wonderful to hear that the burden of vacuuming for you is ...
Fantastic
Would RecommendI brought this one month ago and I love it. The only think Samsung need to improve it’s a wall fence o something like Roomba have it. For keep away of some places.
From Samsung US
Ohm46, thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and y...

Cleanfreek, thank you for allowing us to take this chore off of your hands. Samsung is always looking for ways to improve our products and services. ...