Ratings may include incentivized customer reviews.
What Customers Are Saying
This robot vacuum has strong suction power and efficiently cleans various floor types, including picking up pet hair and debris. It features smart functions like automatic docking and scheduling. While some users reported minor issues like getting stuck or short battery life, most customers are highly satisfied with its cleaning performance and consider it a convenient and effective cleaning solution.
Customer review summary generated by AI, including incentivized reviews.I tried to like it
Would Not Recommend[This review was collected as part of a promotion.] as much as i tried to like this bot, it just did not clean as well as my other brand did. dust and dog hair was accumulating so now it is sitting in a box while my older one does all the work.
From Samsung US
Stopped working
my powerbot worked great for 6 months. but then stopped working. sent it in for repair and was lost. no i am waiting for a claim check that has been more than 30 days
From Samsung US
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...
Great so far!
[This review was collected as part of a promotion.] we've had the vacuum for a week now and its been great. it gets under some of our furniture where we couldn't vacuum before without having to move furniture.
From Samsung US
Samsung is pleased to hear that our POWERbot has made your cleaning experience so much easier for you. Thank you for selecting Samsung for your cleani...
Great product
[This review was collected as part of a promotion.] this vacuum got tons of animal hair off our wooden floors. the vacuum is quite and unlike most the exhaust is at the top so it picks up hair not blow it around. would highly recommend
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Great Product
Would Recommend[This review was collected as part of a promotion.] we just got this and already love it! we have a dog who sheds like crazy and it did an amazing job of getting all the hair up. the only down fall was the app can't be used with my phone.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Melting?
Would Recommendwe do really like this vacuum but this is the second one we had that gets sticky almost like melting plastic on the brush rollers and the black plastic piece that holds the roller on.
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with informat...
I don't recommend!
Would Not Recommend[This review was collected as part of a promotion.] the robot has scratched all the baseboards in my house. my apartment has only 70sqm, before it finish, it turns off and gets lost.
From Samsung US
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I woul...
Little bit leery...
Would Recommend[This review was collected as part of a promotion.] cropped itself on a table pedestal and seemed to malfunction after. within 5 minutes of vacuuming, it now shuts down, giving me a false code. under 6 months old.
From Samsung US
mcdxhguewhf, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article ...
Its not smart enough
Would Not Recommend[This review was collected as part of a promotion.] the dirt gets trapped in the cyclone part of the bin.then when the battery is low it cant ever find its charging base.once it did but it backed up on it the wrong way not charging.
From Samsung US
Marky Mark Wisiak, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an ar...
Love it!
Would RecommendKevin, as I have affectionately dubbed my vacuum, has been a lifesaver. I love being able to schedule when he will run and his mapping abilities. Definitely recommend!
Verified PurchaserSweepstakes
Tonya, there is nothing in the world like the love of your family! I am so happy to hear that you were able to find your match in Samsung. ^Bri <...

Time Saver
Would RecommendMy family and I just love this bot vacuum, saves so much time with daily cleaning so we can enjoy doing other things.
From Samsung US
We are glad you found satisfaction in the powerful performance of your new POWERbot. It is truly a wonderful thing when your task of vacuuming is a th...
Once you know it's idiosyncrasies. Great.
Would RecommendWell, right out of the box after charging it did a splendid job, But, as I used it,and cleaning the bin and filter I noticed that it was not picking up anything. I cleaned the filter again, and noticed that the paper filter attached to the bumpy foam would not allow any air to pass through. As A result, it just ran around with no suction. I had to remove it and replaced the paper with a piece of open cell foam. It now works better than new, but, I still clean it outside as it collects a lot ...
From Samsung US
We appreciate the great feedback you provided about your new POWERbot. Samsung is continually improving its products and services, and your feedback i...
We are obsessed with our POWERbot R7040 aka Rosie
Would RecommendI literally do not know why I have not gotten Powerbot sooner! We have affectionately named our 7040 "Rosie" Rosie is the bees knees, she greets me the kitchen at 6am keeping my tile looking awesome. After a charge she heads to the front room, does a great job navigating the toys not picked up from the night before. We try our best to keep the floor free from obstructions but, I have kids so there is that. She cleans our bathroom and a mighty swath down our bedroom. Under beds she does h...
From Samsung US
Better late than never! Placing the chore of vacuuming over to Rosie and not sacrificing the cleanliness of your floors is such a relief for the busy ...
Cannot pick up dog hair
Would Not Recommend[This review was collected as part of a promotion.] Got this free with our appliances we ordered and were delivered a couple months ago. We have all tile floors and a lab, so thought this would be a great addition to our living space to manage the pet hair. Unfortunately, this appliance does not pick up the dog hair at all. It constantly gets stuck at the transition from the brush to the dirt container. I have even tried sweeping first to make sure there are no clumps and turned the power to tur...
From Samsung US
I definitely understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matter...
App never works
I cant use the app to set up a schedule or start the vacuum unless I am on the same wifi. Has started making a whining noise when in use.
From Samsung US
Jaysd14, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing these links with information tha...
Great Vacuum
Would RecommendI bought this month ago, It do a good job , easy to clean !
From Samsung US
Placing the chore of vacuuming over to the POWERbot and not sacrificing the cleanliness of your floors is such a relief for the busy customer. Welcome...
Why did I wait so long?
Would RecommendI bought this a month ago, now I know why I waited so long to decide on purchase! So happy I went with Samsung POWERbot and not the competition! Works like a charm and saves my time cleaning. I have all hardwood floors with 2 large area rugs, no pets, and I’m amazed at the power and cleaning! My only issue is it doesn’t get under the kitchen cabinets, so I sweep out under them.
From Samsung US
Samsung is happy to hear that when you transitioned to a new vacuum, that you selected us. Exceeding your expectations with our POWERbot is wonderful ...
Wonderful!
Would RecommendThis is a wonderful product! I have three dogs and it does the job.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Entertaining and useful
Would RecommendI recently purchased my POWERbot and am having fun seeing what it can do. It's fun observing how it navigates our home. We look forward to it helping us keep our floors clean.
From Samsung US
In this busy lifestyle, we all now have we are happy that we could give you a buddy to take over the chore of vacuuming for you. Thank you for selecti...

You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your...