Ratings may include incentivized customer reviews.
What Customers Are Saying
This robot vacuum has strong suction power and efficiently cleans various floor types, including picking up pet hair and debris. It features smart functions like automatic docking and scheduling. While some users reported minor issues like getting stuck or short battery life, most customers are highly satisfied with its cleaning performance and consider it a convenient and effective cleaning solution.
Customer review summary generated by AI, including incentivized reviews.Poor navigation and short battery life
Would Not Recommend[This review was collected as part of a promotion.] keeps going around in the same area then runs out of battery 1/4 of the way trying to vacuum a 1500sq ft house. then wanders around aimlessly trying to find charging base.
From Samsung US
Good but not great
[This review was collected as part of a promotion.] low battery life. no virtual barrier available for this model. does not make good use of map history and keeps getting stuck in the same area. difficult to set up wifi and alexa.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
Awesome
Would Recommend[This review was collected as part of a promotion.] i have not been disappointed. this robot is amazing. it cleans my whole house during the night and even gets under the furniture. very pleased with this purchase.
From Samsung US
In this busy lifestyle, we all now have we are happy that we could give you a friend to take over the chore of vacuuming for you. Enjoy your free time...
Junk
Would Not Recommendbought last year in december. didn't even last a year keeps giving me a c01 error and the gears are stripping makes horrible loud noise.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...
brush stopped spinning
[This review was collected as part of a promotion.] i purchased it 03/2019. 2 wks ago it started making noises, spitting out an error code, the brush won't spin. replaced brush no change. i am contacting customer service to hopefully get it fixed.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
Stylish and reasonable
Would Recommend[This review was collected as part of a promotion.] when i thought of getting a robot vacuum nothing else other than samsung came to my mind. i love the design and performances.
From Samsung US
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a new robot you select...
Best Budget Vacuum!!
[This review was collected as part of a promotion.] i got mine in 2017 for my birthday, it is powerful and handy, i did have a problem connecting it to wifi and i still have this problem, but i don't care, its s still works and that's all i care about
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
Handles uneven surfaces.
Would Recommend[This review was collected as part of a promotion.] this thing goes from high to low elevations and back very well. doesn't get stuck like my old roomba used to. not as smart as it could be getting back to base, but cleans well.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing. Thank you for being a part of the Samsung family....
good helper
Would Recommend[This review was collected as part of a promotion.] i'm very happy with my robot vacuum. it's a great helper, all i need is to set it and i can even control it with my cellphone in case i am not at home.
From Samsung US
Joy is the simplest form of gratitude! Samsung is pleased to hear that you and your POWERbot have teamed up together with SmartThings to make the tas...
First Robovac
Would Recommend[This review was collected as part of a promotion.] my first robovac and it works well. picks up more than regular vacuum. does require a lot of "room prep" so as to avoid getting hung up in things such as rugs with fringe edges.
From Samsung US
In this busy lifestyle, we all now have we are happy that we could give you a friend to take over the chore of vacuuming for you. Enjoy your free time...
Surpassed my expectations
Would Recommend[This review was collected as part of a promotion.] leaves nice lines in the carpet. the spot cleaning feature does not work
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...
Easy to use.
Would Recommend[This review was collected as part of a promotion.] it's easy to use and reliable. when it's on it doesn't feel like it is. really smooth.
From Samsung US
Samsung is pleased to hear that our POWERbot has made your cleaning experience so much easier for you. Thank you for selecting Samsung for your cleani...
Cleans but dumb
[This review was collected as part of a promotion.] good at cleaning. clogs easily and pain to clear. jams on vents, couches, tables, glass doors etc. after 6mths makes extraordinarily loud noise!
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing these links with information that address...
Great little cleaner
Would Recommend[This review was collected as part of a promotion.] absolutely love this vacuume! small but powerful. keeps the first floor of our home freshly vacuumed daily. definitely worth the money.
From Samsung US
We are glad you found satisfaction in the powerful performance of your new POWERbot. It is truly a wonderful thing when your task of vacuuming is a th...
Great little cleaner
Would Recommend[This review was collected as part of a promotion.] absolutely love this vacuume! small but powerful. keeps the first floor of our home freshly vacuumed daily. definitely worth the money.
From Samsung US
Placing the chore of vacuuming over to the POWERbot and not sacrificing the cleanliness of your floors is such a relief for the busy customer. Welcome...
Love it
Would Recommend[This review was collected as part of a promotion.] we have 3 different robotic vacuums and samsung is our favorite.
From Samsung US
Samsung is pleased to hear that wer were the chosen favorite. Thank you for being a part of the Samsung family. ^Cat
Nearly perfect.
Would Recommend[This review was collected as part of a promotion.] we have enjoyed our vacuum. only complaint is that it is only compatible with 2.4ghz wifi, not 5ghz. so if you only have 5g available it will not download software updates to improve capabilities.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to download a copy of t...
It works but runs short
[This review was collected as part of a promotion.] good for the maintenance cleaning. but battery life is short on the turbo setting. it's supposed to recharge and continue cleaning after charged but mine seems to just run till it's dead.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
vacuum robot
Would Recommend[This review was collected as part of a promotion.] i love this product. specifically purchased for by brand new hardwood floors.
From Samsung US
Samsung is pleased to hear that you are enjoying your POWERbot. Glad to hear that we were able to take over the chore of vacuuming for you and your bu...
Mediocre
[This review was collected as part of a promotion.] it could be better. gets under the dining room tables with ease and gets stuck trying to get out. had to move my dining room chairs from the table. picks up dirt very well but very noisy.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...