
Ratings & Reviews for Samsung High Efficiency Stackable Extra Large ( 5-cu ft ) Front-Load Washer with Steam Cycle ( Ivory )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a large capacity, quiet operation, and efficient cleaning with a wide range of wash cycles. Some customers report issues with durability, including counterbalance weight failures, shaking, and noise. A small number also note concerns about safety due to sharp edges. Overall, the product is considered high-quality and feature-rich, though a subset of customers have experienced significant problems.
Customer review summary generated by AI, including incentivized reviews.excellent washer
Would Recommend[This review was collected as part of a promotion.] I have been using this for almost a year now. It is amazing! It has so many cycles that you lose yourself trying to figure out which ones to use. I have mine down now and it works perfectly. The only issue I have with this machine, and it is my fault for not checking before purchase, is that it does not have a drum light. I love the fact that it will message me on my TV or phone when it is done. That way you do not have a load sitting in the ma...
From Samsung US
Easy to use!
Would Recommend[This review was collected as part of a promotion.] I bought this for my family just a couple of weeks ago and it hasn’t disappointed us so far
From Samsung US
Very good performance, nice design
Would Recommend[This review was collected as part of a promotion.] Very happy with our choice for this washer! Would recommend it to everyone.
From Samsung US
Easy to work with
Would Recommend[This review was collected as part of a promotion.] I'm so happy and excited with my Samsung washer always a Samsung.
From Samsung US
Great feature
Would Not Recommend[This review was collected as part of a promotion.] I bought it 1 month ago , easy to use , great feature
From Samsung US
Great washer with smart features
Would Recommend[This review was collected as part of a promotion.] Have been using it for the past 2 months and happy with the performance so far. Many cool features, which are handy when required.
From Samsung US
Not what I was expecting from Samsung
Would Not Recommend[This review was collected as part of a promotion.] I love Samsung, but this drier makes me doubts, with the towels even when I use the towels cycle don't let them really dry I have to use 2 cycles with the same load to get it dry.
From Samsung US
Great machine
Would Recommend[This review was collected as part of a promotion.] Very simple to use. Clothes look great. Tells you when to clean machine.
From Samsung US
Great Washing Machine!
Would Recommend[This review was collected as part of a promotion.] Bought a few months ago to replace a GE profile. Love this washing machine. quiet and efficient!
From Samsung US
Nice and roomy
Would Recommend[This review was collected as part of a promotion.] Love how much space there is to fit large loads. The options are nice and wash cycles are quick. Wish you're able to switch the washer door to open in both directions depending on your set up at home.
From Samsung US
Amazing
Would Recommend[This review was collected as part of a promotion.] Amazing washing machines, big enough to fit anything!
From Samsung US
Good value for the purchase.
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago and pretty much satisfied with this smart control Washer and Dryer. Very easy to use and lot many options to customize your wash load. Smart features are very useful in determining the amount of time required for Washer and Dryer. Remote accessible is one of the best features which I love.
From Samsung US
wonderful appliance
Would Recommend[This review was collected as part of a promotion.] the replaced a great older LG, the washer manages the cycles, our clothes come out not only clean but refreshed.
From Samsung US
It was phenomenal until a month ago
Would Not Recommend[This review was collected as part of a promotion.] We have adored every Samsung appliance that we've brought into our home...all have been stellar performers, and this machine was set to follow the others, until about a month before the warranty was set to expire, a set of bolts have come loose in the drum area, causing it to have the most unbelievably noisy spin cycle...noisy to the point of not being able to talk near the machine because of the noise. The service company came out to fix it,...
From Samsung US
Hi GAjeepGirl. We apologize for your experience with the 5.0 cu. ft. Extra-Large Capacity Smart Dial Front Load Washer with MultiControl™ in Brushed ...
Scrolling through numbers
Would Not RecommendI could not get the clothes washer to show only English and did not want to see other languages on the machine screen.
Verified Purchaser
Greetings!
Thank you for reaching out, and we hope you are in good health. We are saddened to know that this has happened to you. What you...

Good
Would Recommend[This review was collected as part of a promotion.] I bought it about a month ago am happy with my decision
From Samsung US
Lovely machines
Would Recommend[This review was collected as part of a promotion.] The only thing I would add is a sticker on the front washer door that says remove shipping bolts. Our were installed by the contractor and they did not remove the bolts. Good thing we checked.
From Samsung US
Hi Luimar, Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dr...