Ratings & Reviews for Samsung High Efficiency Stackable Extra Large ( 5-cu ft ) Front-Load Washer with Steam Cycle ( Ivory )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a large capacity, quiet operation, and efficient cleaning with a wide range of wash cycles. Some customers report issues with durability, including counterbalance weight failures, shaking, and noise. A small number also note concerns about safety due to sharp edges. Overall, the product is considered high-quality and feature-rich, though a subset of customers have experienced significant problems.
Customer review summary generated by AI, including incentivized reviews.Stabilizer block will break
Would Not RecommendThis is the 2nd Samsung Fron Load washer I have had to replace under warranty due to a broken concrete stabilizer block. When this happens, the unit makes loud banging noises during the spin cycle, like it's going to explode. Each time, this happened right before the warranty expired so I got lucky. But others might not get so lucky...
Quality machine
Would RecommendFantastic machine.. Large capacity, smart functions. Easy to operate
Verified Purchaser
Works great
Would RecommendSuch a nice machine, efficient, quiet, love the connection to the app--I get a message on my phone when the washer is done. Big too. Wish I got the pedestal for it because it sits kind of low
Verified Purchaser
Never buy samsung
Would Not RecommendBrand new washer broke. spent 4 different days waiting on a service call. been a month with no washer. Never buy Samsung!!! 40 hours of dealing with customer service on the phone. Worst customer experience of my life!
Hello Matt,
Thank you for bringing this matter to our attention. Your feedback is important to us. At Samsung, we do understand the inconv...
Great Features!!
Would Recommend[This review was collected as part of a promotion.] I bought this item a couple months ago and I am so glad I did.
From Samsung US
Never buy samsung
Would Not RecommendDestroyed my laundry room from leaking everywhere after 2 months of ownership. Then they refused to work on it because it is stackable. I am attempting to return the item
Hello Matt,
Thank you for bringing this matter to our attention. Your feedback is important to us here at Samsung. Please accept our since...
Amazing feature, Nice colors and integration
Would Recommend[This review was collected as part of a promotion.] I bought the Samsung Multicontrol Washer this month and I am loving it. The controls are super easy to use and the Smart things integration is too good. I get notifications on my Phone/TV. The color blends into my laundry and the different options available are unbeatable. Tried different soil levels and my clothes are super clean.
From Samsung US
This machine gets the job done.
Would RecommendI like the style, the options and the performance of this machine.
Verified Purchaser
Best Washer I've Ever Owned
Would Recommend[This review was collected as part of a promotion.] No smells of mold ever. That alone deserves an award. Quiet with plenty of selections. The clothes always come out clean. Does great with pet hair. Very happy with this machine
From Samsung US
Great washer
Would Recommend[This review was collected as part of a promotion.] I bought the washer a few weeks ago and so far it has been great. I really like that I can control it from my phone
From Samsung US
Great features, love that it’s stackable!
Would Recommend[This review was collected as part of a promotion.] I’m very happy with my purchase ! This duo has lots of features and makes laundry day fun;)
From Samsung US
Great
Would Recommend[This review was collected as part of a promotion.] I bought the washer a month ago and it was cool. The color is awesome
From Samsung US
Hello Ace 1234, We appreciate you taking the time to leave us a review on your new 5.0 cu. ft. Extra-Large Capacity Smart Dial Front Load Washer with...
Awesome washer and dryer pair
Would RecommendGreat washer and dryer! They work really well. I like that they don’t have any buttons.
Verified Purchaser
Lacking Safety
Would Not Recommendi bought this couple of months back and it has some sharp edges that is cutting my hands when using. this is a poor design and lacking safety
From Samsung US
Hi Mamatha. We apologize for your experience with the 5.0 cu. ft. Extra-Large Capacity Smart Dial Front Load Washer with MultiControl™ in Brushed Bla...
Hi RegularGuy,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the concrete stabil...