Ratings & Reviews for Samsung High Efficiency Stackable Extra Large ( 5-cu ft ) Front-Load Washer with Steam Cycle ( Ivory )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a large capacity, quiet operation, and efficient cleaning with a wide range of wash cycles. Some customers report issues with durability, including counterbalance weight failures, shaking, and noise. A small number also note concerns about safety due to sharp edges. Overall, the product is considered high-quality and feature-rich, though a subset of customers have experienced significant problems.
Customer review summary generated by AI, including incentivized reviews.Huge Upgrade
Would Recommend[This review was collected as part of a promotion.] This washer is about 100x better than my old GE washer. I love all the new features, extra large capacity, and different seetings.
From Samsung US
Great washer
Would Recommend[This review was collected as part of a promotion.] i bought this 6 weeks ago, its a great washer,glad I did
From Samsung US
Please keep us updated as time goes on with your review. Thank you for sharing. ^Pat
Modern and quiet SS Washer
Would Recommend[This review was collected as part of a promotion.] I bought this washer last month, so far very happy about it.
From Samsung US
Thank you for choosing Samsung! ^Pat
Washer
Would Recommend[This review was collected as part of a promotion.] We bought this a few months ago and love it. It’s quiet and works as anticipated.
From Samsung US
We're happy to hear your washing machine has not disappointed you. Keep us posted on your review. ^Pat
Best washer ever!!!!!!
Would Recommend[This review was collected as part of a promotion.] Bought the pair and absolutely love the interface smartthings integration and look of these appliances.
From Samsung US
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Clean enough for Football!
[This review was collected as part of a promotion.] Sometimes you don’t know what you are missing out on until you find something new! Since we received our new Samsung Smart Washer, our families clothes have gotten so much cleaner and fresher than I could imagine. With two boys that play both football and hockey, there is no shortage of stinky clothes around here. I am shocked at how fresh their uniforms and clothes are! We can throw huge loads into the 5.0 capacity drum, which has been a life ...
From The Insiders
Awesome technology..!!!
Would Recommend[This review was collected as part of a promotion.] Bought this unit about two months ago, and I am absolutely pleased with the product. Quiet and incredible performance. I was specially blown away when the clean up stage came up. The machine self-cleans itself. All I need to do is clean the filter about twice a year. Thanks for a beautiful machine.
From Samsung US
Thank you for the review! ^Pat
Best Washer by far
Would Recommend[This review was collected as part of a promotion.] After my previous Maytag washer died after 3 years, I purchased a Samsung washer and dryer combo. This washer is the best thing I could have ever bought.The washer communicayes with the dryer after every washing to tell it the optimal setting to dry your clothes. It's very easy to use. The amount of technology does not overwhelm me. The amount of preset wash cycles is insane. Samsung thought of every little thing. The washer also includes steam...
From Samsung US
I’m really proud that we were able to meet your expectations! Thank you for taking the time to share your opinion with our customer service team. ^Pat...
Quite
Would Recommend[This review was collected as part of a promotion.] the quietest washer i've ever used. love the color and quality.
From Samsung US
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Silent
Would Recommend[This review was collected as part of a promotion.] The quietest washer I've ever had. So glad I bought it.
From Samsung US
We're glad you decided to purchase a Samsung washing machine as well. ^Pat
Great washer
Would Recommend[This review was collected as part of a promotion.] NOt had this for long but it love its ease of use and load size
From Samsung US
Thank you! Your support makes this all happen. ^Pat
Great Washing Machine!
Would Recommend[This review was collected as part of a promotion.] This is the best washing machine we’ve ever owned. The capacity meets all our needs as a family with fewer loads. We’ve thrown everything at it (or in it) and it has exceeded expectations for cleaning all of our clothes. Comforter, sleeping bags, delicates = no problem. Smartphone connectivity to select and monitor wash cycles works seamlessly. Rather than an annoying buzz at the end of the cycle, you get happy celebratory music to let you kn...
From Samsung US
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Great Product !
[This review was collected as part of a promotion.] So easy to use. Love the venting feature that airs out the washer once done to prevent molding and mildew. I am able to fit very large loads and it even has a mixed load option in case I just need to throw clothes and towels in all at once. Love it.
From Samsung US
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Worked great until it didn’t
Would Recommend[This review was collected as part of a promotion.] Bought less than a year ago and I’m having issues. At least it still under 2 year warranty
From Samsung US
This is very unfortunate to hear. Let us see what we can do to fix this dilemma. Can you contact our Social Media team so we can look into this concer...
Great Washer
Would Recommend[This review was collected as part of a promotion.] We chose this washer because it has a large capacity and fit with our current dryer since the dryer wasn't available. So far it works great, love the AI features so I don't have to adjust the same things every time. Just with the dryer was also available!
From Samsung US
Thank you for your review. ^Pat
Great washer
Would Recommend[This review was collected as part of a promotion.] I’m very happy with the washer’s performance and is very quiet
From Samsung US
That's great to hear! Thanks for the review! ^Pat
ABSOLUTELY WONDERFUL WASHING MACHINE
[This review was collected as part of a promotion.] This washer completely exceeded my expectations. Clothes come out super fresh paired with the dryer. No issues at all, smart wifi features are great! Hope it lasts as long as my old one! Would definitely recommend it!
From Samsung US
We're happy you appreciate the washing machine so much. We hope we continue not to disappoint. ^Pat
Good washer. Big enough to load entire week's load
Would Recommend[This review was collected as part of a promotion.] Less loads huge capacity washer. 2 loads and we are done for a family of 4.
From Samsung US
Fewer loads make washing laundry a little bit easier! ^Pat
So many cycle options
Would Recommend[This review was collected as part of a promotion.] I love the fact that I have so many wash options and I love the wifi capabilities.
From Samsung US
These features are only possible due to the feedback we receive from our customers. So thank you! ^Pat
Thanks for your outstanding loyalty. ^Pat