Ratings may include incentivized customer reviews.
What Customers Are Saying
This washing machine has mixed reviews. Customers report it cleans well, has a large capacity, and is quiet. However, many experienced significant issues like water leaks, excessive vibration, and premature failure of key components. A majority of customers were dissatisfied with the product quality and durability, as well as the brand's customer service.
Customer review summary generated by AI, including incentivized reviews.AWESOME FRONT LOAD WASHER
Would Recommendgreat product by Samsung using overall experience excellent five star
From Samsung US
Love it!
Would RecommendI upgraded from a 15 year old washer and dryer. I LOVE the front load Add-Wash washer. I have the 5 cu ft and it is huge! What used to take 3 loads to wash now only takes one. I have severe allergies and washing my bedding and pillows with the sanitize or allergy setting seems to be helping. I have had this for 2 months and so far I haven't had any problems with it.
From Samsung US
Great Washer
Would RecommendCleans much better than my old Kenmore Elite front loader. spin cycle works much better on getting water out of clothing requiring less drying time. clothes smell cleaner. I just Cleaned my hunting clothes which were smoked from 5 days in a tent with word burning stove. Came out fresh and new.
From Samsung US
Happy with new washer
Would RecommendI've had front loaders from other companies, but the size and quiet operation has this washer heads above. I currently have a mixed set (old washer was recalled) but this size of this washer is close to that of my dryer. I love the color and the washer seems really solid in its construction.
From Samsung US
Excellent !!
Would RecommendExcellent and love it. Great Features to select from.
From Samsung US
Love it!
Would RecommendThis new Samsung washer is excellent. Upgraded from a decent front load. This unit has lots of features for different washing needs. Being a family of 5 with 3 kids, we go through a ton of clothes and this unit does a great job washing. Love this purchase.
From Samsung US
Awesome
Would RecommendOnly Samsung in my House. The best performing products on earth. And, when there is an issue, they do not hesitate to resolve the issue. Complete customer satisfaction. ✌
From Samsung US
Washingitallaway
My washer broke and I was ready for something more modern. When I researched washers, this one was it. Although I couldn't get a demonstration in the store, the washer lived up to all the positive reviews I saw online. I absolutely love how quickly and cleaner it washes, and I am happy to save on dry cleaning. To top it off, my daughter loves the musical tones it plays at the end of the cycle opposed to the loud buzzer from my old washer.
From Samsung US
Quiet and large capacity
Would RecommendLove the large capacity of this washer. We are able to wash our king sized sheet set, 2 twin sheet sets, and a crib sheet all in one load! The washer is very quiet. It neighbors our family room, and we cannot hear it running while watching movies! This washer has simplified our laundry workload each week, highly recommend!
From Samsung US
Great features and a nice design!
Would RecommendThis washer has performed as expected so far, flawless.
From Samsung US
Frontloading Clothes Washer
Would RecommendVery easy to operate, lots of great features like Allergen, Sanitize, Deep Steam, eco cold, bedding, to list a few. Love the add item window in front too.
From Samsung US
Washing clothes seems simpler now
Would RecommendJust replaced our 10yr old top load machine with this new unit. based on reviews I went ahead made the purchase. Its nice - has some great features. Read the manual it will make the process smoother and simpler. Unit does take some getting used to but overall very happy with the purchase.
From Samsung US
very quiet
Would RecommendBought this to replace 12 yr old machine that exploded the drum...looked at a lot of competitors but none could compete with Samsung !!! Lots of features at a very affordable price !!!
From Samsung US
Great Energy Edficient Washer
Would RecommendPurchased the Samsung 5.0 Washer after much research and learning it not only had the largest capacity in its class, but great and desirable features like add wash so you can add things you forget to a load like a top loading washer, steam wash, and of course super energy and water efficiency. I'd highly recommend this washer to anyone.
From Samsung US
Great Washer
Would RecommendLove this new washer. my old washer was 9 years old and a low model. I cant believe how advanced this new washer is. Love the little door to add clothes if missed something.
From Samsung US
Too quiet
Would RecommendWish end of cycle sound was louder. Machine is so quiet and far away. Child lock not just for Kids, because controls on front I keep bumping controls. So many cycles and features. Ordered Smart Home module but taking too long to recieve! Hoping Smart Home will help notify me when washer is finished while working around the house.
From Samsung US
So far so good, HOWEVER........
Would RecommendWhy so many problems with this washer later on in years? Look at this site: https://www.google.com/search?q=spider+problems+with+Samsung+washers&ie=utf-8&oe=utf-8 It deals with the Spider bracket the holds the drum, the metal corrodes due to incompatible metals joined together. So will this washer only last maybe 5 years until drum starts shaking?
Great Washer
Would RecommendI was so excited of receiving this washer. I was so impressed about all the features it has and especially it's capacity I would really recommend it
From Samsung US
Sound
Would RecommendFor some reason the washer sound is off. Haven't figured out how to turn it back on.
From Samsung US
This product has great features
Would RecommendFist time I buy a front loader and I love it! This machine is worth every penny! The features are awesome... very simple to operate and it does a great job in washing clothes. I would recommend to anyone looking for a front load washer, definitely one of the best out there right now.
From Samsung US