Ratings may include incentivized customer reviews.
What Customers Are Saying
This washing machine has mixed reviews. Customers report it cleans well, has a large capacity, and is quiet. However, many experienced significant issues like water leaks, excessive vibration, and premature failure of key components. A majority of customers were dissatisfied with the product quality and durability, as well as the brand's customer service.
Customer review summary generated by AI, including incentivized reviews.Fabulous washer
Would RecommendI absolutely love this new Samsung AddWash front load washer. The new larger 5.0 cu ft. size is amazing. I did a lot of shopping for a new front load washer and when I saw this one with all the features it had, I was sold. It washes clothes beautifully and runs very smooth. Completely satisfied!
From Samsung US
Top Of The Line
Would RecommendNumerous great features, especially the steam. Very quiet, water saving machine.
From Samsung US
Its Beautiful
Would RecommendThe Washer has about 5 cycles, I'd never use. It needs a towel setting. The washer is beautiful. I didnt received the SmartHome remote yet. Its quiet. Clothes are clean. Short cycles
From Samsung US
Easy to use Washer
Would RecommendUsed only three times so far excellent. Very quiet ,cleans great, Only small amount of detergent needed.
From Samsung US
Great Washer
Would RecommendThis washer is amazing. Much better than the top loader. It is faster, quieter, and gets the clothes cleaner. I highly recommend.
From Samsung US
Early review
Well, Samsung would like an early review, Ill follow up with a real review in a year or 2, This is my 1st Samsung appliance purchased. The washer has nice features that u can read about on website. I hope this washer lasts at least the average appliance life of 10 years, then I will be happy!
From Samsung US
this washer is great
Would Recommend[This review was collected as part of a promotion.] this washer is exactly what we are looking for. It has a huge capacity. it washes our stuff a lot quicker and our clothes are much cleaner.
From Samsung US
VERY QUIET
Would RecommendTHIS MACHINE IS VERY QUIET. DOES NOT USE MUCH WATER.LOTS OF FEATURES.LIKE THE SMART HOME ADAPTER
From Samsung US
This product is a leader.
Would RecommendWe replaced a top line Kenmore Elite with this model. We are getting used to all the new features that are available to use; and find this unit is simple, functional and quiet. Just remember to follow the cleaning recommendations..
From Samsung US
Great looking
Would RecommendThis product Looks amazing, great size inside, love the new color.
From Samsung US
Beautiful Style And Design Great Features
Would RecommendThe Style and design are Excellent Great Features Very Quite I had to check to see if it was even on The panel display lights up during the wash cycle Drum Size is Excellent has an inside light that can be program to stay on or off during the wash cycle and it lights up blue to match the washer door Love The Add Wash Door, The Removable Detergent Drawer makes it easy to clean Love The Super Speed Wash option cuts the wash time in half its faster than the quick wash cycle thats also one of the op...
From Samsung US
Samsung front load washer.
Would RecommendMy husband bought me this washer and matching dryer for Christmas we have partially redone my utility room, my husband made a pedestal to put them up on so I don't have to bend over to load and unload, I love them both.
From Samsung US
Best washer I have ever had.
Would Recommend[This review was collected as part of a promotion.] I love the efficiency and variety of features that you get on this washer. Haven't had a load come out bad yet. You can even customize your washes to your needs, and save it to a single button. The add an item feature and shoot are great too. It seems that I occasionally find at least one more item I wish I had added to a load, and now I can easily. You won't go wrong with this washer.
From Samsung US
Finally Love Doing Laundry
Would RecommendI bought this washer to replace a top load washer I had for 6 years. I am thrilled with the capacity, features and how clean my clothes are now. The clothes come out smelling fresh and have very little wrinkles. It's now a pleasure to do laundry. Thank you Samsung!
From Samsung US
We are very pleased with all the features,
Would RecommendWe would recommend to family, friends and relatives.
From Samsung US
Exceeded expectations
Would RecommendWe replaced a top load washer with this one. We were drawn to all the features. My wife couldn't stop bragging on this machine after the first day of use. She was amazed at how clean the towels came out after using the sanitize cycle. She continues to say how she loves how the clothes come out with less water retention after the spin cycle and therefore dry faster. Finally, she claims the clothes are less wrinkled with this machine. Yes it may cost more than some, but we believe it is definitely...
From Samsung US
love the details
Would Recommendlove the details of very single option you have to wash and steam on your clothes
From Samsung US
Going on Three Weeks And Liking It
Would RecommendI received the washer a little over two weeks ago. I'm the man of the house and believe it or not I enjoy washing some of the families laundry at times so I mostly made the decision to purchase this washer after some research of its capabilities, technology, value, etc. Compared to the top load washer we upgraded from because of a recall issue this washer does a much better job in cleaning with no doubt and so far I am pleased with the performance. I purchased the matching pedestal for it so i...
From Samsung US
Washer
Would RecommendNo complaints, this is a great washer. Easy to use and cleans the cloths better than all past washer.Recomended by Consumer Reports.
From Samsung US
Washer Issues
Would Not RecommendI love Samsung products but the front loader isn't that great. 1. After a cycle ended, I was unable to open the door. I tried resetting the washer by unplugging it but that did not work. Next, I selected the Rise & Spin cycle to work and it was my solution. 2. On two different occasions for small loads, excess water was sitting in the drum and once again I used the Rise and Spin cycle to remove the water. Keep in mind that I only had the washer for a few weeks and is unsatisfied with it's p...
From Samsung US

Hello 313Shopper, Thank you for reaching out. We appreciate your informing us that you cannot open the door of your Samsung washer after a cycle ends...