
Ratings & Reviews for Samsung 3-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Customers praise its cleaning performance, water efficiency, and quiet operation, highlighting features like the steam cycle, gentle agitation, and effective spin drying. However, some report issues with clothes coming out wet, excessive vibration, and problems with controls and cycles. There are also concerns about inadequate cleaning and long cycle times. Overall, the product seems to have reliable performance for many, but also notable reliability and performance problems for a significant number of users.
Customer review summary generated by AI, including incentivized reviews.We are updated!
Would Not RecommendMy husband and I purchased these for Christmas. We had the top load washer and went to the front. We can't get over how well it spins out . Clothes are almost dry when we take them out. And the steam cycle sure is nice. Great product so far. But we did take out the extended warranty! ! And he made a heavy duty base for them both to sit on ! Easy to use also ! The buzzer is to quiet ! This so far is a great product. Our Lowe's sales rep has helped us . Even after we had it home. And asks us about...
Amazing Machine!!!
Would RecommendThis machine is just more than I expected in a washer. It is easy to use. The instruction book that came with it is easy to follow with very concise directions. The quick load and hand wash cycles are especially nice. Delicates and hand washable sweaters come out looking great. The spin takes out so much of the moisture that drying time is much shorter and makes the entire "business" of getting the laundry done and out of the way an easier job. The controls on the front of the machine are easy t...
Excellent!!
Would RecommendI bought this washer with the matching dryer. They replaced an old Kenmore top load set. What difference!! Wished I would have done it sooner!! These things are QUIET compared to the old set. The washer uses MUCH LESS water which in turn runs my well pump at lot less. The other thing is the clothes are practically dry when they come out of the washer so the clothes are dry in no time!! Nothing bad to say. Just watch when they get delivered because the glass on the doors is plastic and tends to s...
NOT HAPPY
Would Not RecommendI purchased the pair and absolutly love the dryer. The washer is another story. I owned a front loader for ten years and loved it. We sold it when we moved and I couldn't wait to buy another one. This one has only been trouble since I got it on Nov. 28. The first load I did would not spin out. I called Samsung customer service and the rude woman kept asking me if the load was too small or too large. I explained to her that I had owned a top loader before and was aware of watching load size. Two ...
Nice Washer - Good Value
Would RecommendContemplated getting a washer a few models up the chain that had just a few more features. Glad my wife talked me out of it with the argument of "how often do you think we would use those extra bells and whistles". We have found that even this one has more features then we use and it does an excellent job cleaning the laundry. Very happy with this purchase.
From Samsung US
At first I Loved this washer.... now 2 years later
Would Not RecommendIn 2009 we bought the washer and the dryer. So far we have had to have the service people out 3 times. The most recient time is the most costly. The steam hose broke causing the steam to leak out of the hose to the main computer frame causing condensation to leak into the LCD face breaking the washer completely! This washer is way too expensive to last only 2 years. The first service call was at 6 months , the second was at 14 months and the third was at 23 months. Now we have to buy a new washe...
This washer has many great features!
Would RecommendFrom normal wash to sanitizing clothing, this washer is "top dog"! I love the bedding cycle for linens, the heavy cycle for stained clothes and the gentle cycle for delicate clothing. I've never owned a front-load washer before this one, and I am so thrilled about how much we are saving on utilities since it does not use much water to wash the clothes! My favorite feature is how it "sings" when the cycles end! The whole washer is amazing!
From Samsung US
easy to use
Would Recommendthis washer is easy to use & understand. my clothes are coming out cleaning. love the little jingle it plays at the end of the cycle
From Samsung US
Love this machine
Would RecommendWe have had this machine for about one month now. I can't believe how great it is. I love all of the features.
From Samsung US
Still unsure...
Sometimes does not spin out, then you have to hit "rinse/spin" again. Long cycles. Jury is still out.
From Samsung US
not as nice as i thought
Would Not Recommendrubber sealing ring gets mildew in it, hard to clean and makes it smell sour. Also any small piece of string, a button, coin, etc. makes the machine be unbalanced when it is spinning and does not always spin the clothes dry enough.
very clean clothes
This machine cleans clothes noticeably better than our old top load. It is very quite water running is loadest part of cycle. Front loads take a little longer but clean much better but this one must be perfectly level because of VRT. I have only 14 loads so far and have had problems with small to med. loads in quick cycle (25 min. est.) taking well over 1 hour. Samsung sugested service tech hopefully they can fix that, if so I would rate 5.
From Samsung US
great for a larger family
Being a two person family we have to accumulate alot of clothes before doing laundry since small loads don't spin well and stay too wet with no option to have just an extra spin. If I knew it didn't do small loads well I would have chosen something different but since our family could grow within the next year or so I think it was a good investment. Overall the washer is great and attractive and VERY quiet, I sometimes have to go check to make sure its still running and the end cycle sound is so...
From Samsung US
So far after one year
Would RecommendThis washer is holding up quite well after well over a year of use. No problems with this unit at all. One small ritual that I do is leave the loading door open between washes. Some people have mentioned mold or bad odors. I have not experienced that by leaving the door open. Two small complaints. I wish there was a pre-soak setting, but since this is a front loader, and uses a small amount of water, that probably isn't possible. I also wish there was one more louder setting for the finishing ...
From Samsung US
AWESOME
Would RecommendThe best washing machine I have ever owned! Leaves clothes so fresh and clean.
From Samsung US
Easy to use, cleans great, uses less detergent
Would RecommendGreat Product, Easy to use, cleans great, uses less detergent
From Samsung US
Incredible Black Friday Deal
Would RecommendMy vintage 80's washer and dryer both died on Thanksgiving weekend. I went to Lowes on Sunday evening, unaware of the Black Friday sale. I saw this set for $998 delivered with haul-away. I was shocked. I snuck to another aisle and began to read reviews, compare models, and research on my iPhone. I couldn't believe the deal, so I went back to the appliance section and the clerk goes, "You're here for the $998 deal, right? I laughed and explained my situation. However, I learned Lowes had sold out...
Great washer!
Would RecommendLove this washer! Just wish it had (or if it does, haven't figured out how) a spin only cycle. Everything else has exceeded my expectations!
From Samsung US
We love our second Samsung washer-dryer set!
Would RecommendThis is our second washer-dryer set that we have purchased on Black friday, our first set 3 years ago that my daughter now has, and this set from Lowes we purchased this year. It's hard to pass up a 50% savings on these machines as they work so well and end up saving so much money! Our water bills have dropped by 40%, we actually paid for the price of the first washer in less than 2 years just on water savings alone! They wash clothes well, are effecient, as well as look great! And to date, we h...
From Samsung US
Great price, clean clothes.................
Would RecommendCouldn't beat the BF sale + 10% coupon! Had the washer and matching dryer delivered the other day and I installed them myself. Pros: 1. Very quiet 2. Clothes come out much cleaner than my previous laundry stack center 3. Price + free delivery and haul away. 4. Nice appearance 5. Little water use Cons: 1. Average quality build. 2. Long wash cycles. 3. Pedestals are very expensive. Not needed, but real convenient. I found them somewhere else for less than a hundred bucks each with delivery. Overa...