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1 -Device Universal Remote Control

Ratings & Reviews for Roku 1 -Device Universal Remote Control

3.9
619
Review
 3.9 out of 5
619 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of convenient features, including a rechargeable battery, hands-free voice control, customizable shortcut buttons, and a "find my remote" function. Users report the remote is intuitive, responsive, and a significant improvement over previous models, with the rechargeable battery, voice control, and customization options being the most valued features.

Customer review summary generated by AI, including incentivized reviews.
619 Customer Reviews

Room to improve

Would Recommend

I bought this remote a month ago and happy I did but again please leave these buttons so you can program them it is more convenient if you let us program em but looking to buy another

May 17, 2023

From roku.com

I wish it was usb c

My dad lives on the roku so he loves the fact it's rechargeable but I hate it due to the fact it's micro usb. It's wore out. He has to charge it at least every other day and the constant push and pulling ruins it fast. If it wasn't for that it would be great

May 13, 2023

From roku.com

Response from Roku Customer Advocate

Hi Robin, thanks for your review! We're thrilled to know that your dad loves using his new remote so often. However, it's unusual to hear that it need...

Roku Customer AdvocateMay 16, 2023

Waste of money!

Would Not Recommend

After receiving the remote, I paired it and it worked great for 2 months. The 3rd month it lost connection with the TV twice and I had to re pair it. The 3rd time that it lost connection I tried to pair it again and the pairing light does not come on. I recharged the batteries fully and tried again, nothing. The remote will not pair again and is completely worthless now! I tried to contact Roku support and after several attempts I have not been able to contact anyone. This is the worst customer ...

May 7, 2023

From roku.com

Earbuds Drain Battery | Daily Charging Needed

Would Not Recommend

Thinking I would save money not having to change batteries every 3 day with earbud use, but no. Roku has a great idea if only it properly functioned. I cannot recommend this remote until the problems are fixed.

April 29, 2023

From roku.com

Roku Remote Broken - Zero Support

I like the Roku system (it's on four devices in our home) and I've purchased several Roku remotes. The last two were the top of the line with rechargeable batteries and voice commands. The volume controls are hit and miss on both. I have to use a separate (non-Roku) remote to reliably mute or adjust volume. Also, using the plugin headset jack seems to be related to the volume issue and one jack has gone completely dead. I no longer use headphones with any Roku remotes. These are advertised as fe...

April 28, 2023

From roku.com

Response from Roku Customer Advocate

Hi Steve, we appreciate the feedback and want to thank you for being a Roku fan. We're sorry to hear that you're having trouble with your Voice Remote...

Roku Customer AdvocateApril 28, 2023

Worthless!

Would Not Recommend

This is my third one! Headphone jack.quits working.

April 27, 2023

From roku.com

Response from Roku Customer Advocate

Oh no! This is unusual and we'd like to learn more. Please send us an email with more details so we can help. Visit support.roku.com/contact where you...

Roku Customer AdvocateApril 28, 2023

Quit working

Would Not Recommend

Worked great until it did. Volume and power button quit working and yes I've tried everything under the stars to fix it.

April 22, 2023

From roku.com

Response from Roku Customer Advocate

Hi Sarah, thanks for your feedback! Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this...

Roku Customer AdvocateApril 28, 2023

My go-to forever remote

Would Recommend

So my daughter told me about this, and I decided to give it a try. You got me on the rechargeable aspect alone. I already own an Ultra, and both streaming sticks. Hands down this has to be the best streaming device out there. Price, and being able to use headphones are just a bonus. So, Keep up the good work and let me continue streaming!

April 13, 2023

From roku.com

Was great, then not, then worked again, now NOPE

Would Not Recommend

This will be the THIRD time I've had to go through the factory rest and setup process w/ this remote. It's getting OLD.

April 7, 2023

From roku.com

Response from Roku Customer Advocate

Hi Michael, we're sorry to hear about your experience. This doesn't quite sound like expected behavior and we'd like to help. Have you had a chance to...

Roku Customer AdvocateApril 18, 2023

Worked great until it didn't

Would Not Recommend

It was a pleasure to have one small simple remote control until all functions stopped working after a couple of months. I limped it along, continually resetting the unit. I discovered that holding the MUTE button while also pressing one of the VOLUME buttons would temporarily restore functions. Lots of potential here, just wish it worked, just like everyone else here.

April 4, 2023

From roku.com

Response from Roku Customer Advocate

Hi Steve, thanks for sharing. This doesn't quite sound like expected behavior and we'd like to help. Have you had a chance to contact our support team...

Roku Customer AdvocateApril 18, 2023

STOP CHOOSING FOR ME!!!

Would Not Recommend

I like the original remote that came with the Roku - while it seems like the textured remote would be less slippery than the smooth remote, it's actually MORE slippery. really annoying. worse than that is the fact that Roku forces us to have pre-selected set buttons to access apps we don't use. I don't use espn - DON'T WANT IT, so I don't want a wasted pre-set for espn. same goes for hulu and netflix and apple tv and especially disney. we don't watch that crap and shdn't be forced to have p...

March 31, 2023

From roku.com

Won't keep a charge

Would Not Recommend

Bought it 6 months ago, now it won't keep a charge. Tv continuously flashes remote with the battery life icon and will work for three clicks of any button but then freezes for about clicks and does nothing with icon flashing. Only stays charged for a couple hours all the while the remote icon flashes on the screen. Extremely frustrating

March 28, 2023

From roku.com

Response from Roku Customer Advocate

Hi Elizabeth, thanks for sharing. This sounds unusual and we'd like to help. Have you had a chance to contact our support team? Please visit us online...

Roku Customer AdvocateApril 18, 2023

Terrible

Would Not Recommend

This thing won’t work suddenly. It randomly goes in and out. Can’t control the volume. Called Customer Service and was told “so sorry you bought the bad model, but there’s nothing we can about it.” I just bought it 2 months ago. Then I was sent a link to buy another one!

March 15, 2023

From roku.com

Good for a 6 months

Bought this in Oct 2022. I really like all the features including the charging option. However, the volume button is no longer working and I’m back to using a second remote just for the volume. This remote cost more than the Roku express w/remote. I expect better quality and shouldn’t have to purchase/replace a remote every six months

March 12, 2023

From roku.com

Roku Voice Remote Pro

Would Not Recommend

Device is only 2 years old and has stopped working. I went through all the troubleshooting. I called Roku and spoke to an agent who had me do all the same troubleshooting I had already done- same results- nothing!

March 9, 2023

From roku.com

Private listening useless

Would Not Recommend

I bought this remote for the ability to use headphones for private listening. BUT IT DOES NOT WORK UNLESS YOU HAVE ONE OF THEIR STREAM BAR SPEAKERS. VERY DISAPPOINTED. This should have been told on the website.

March 8, 2023

From roku.com

OK for now

Would Not Recommend

Battery last about 2 days without a recharge. The headphone jack isn't the best.

March 5, 2023

From roku.com

NO USB C charding

Would Not Recommend

Purchased 3 months ago and never dreamed it would come with such old tech

February 22, 2023

From roku.com

Recharging is great, but micro-usb?

Would Recommend

I'm glad we have a rechargeable remote finally. Juggling batteries and battery chargers wasn't great. But, why is the connection plug micro-usb? I haven't had a device with this port since my last flip phone. Everything I own is usb-c, except for this. So now I have to buy an adapter *again* just for this. Just when I thought dongle hell was over...

February 20, 2023

From roku.com

Bluetooth headphones. Not wired.

Would Not Recommend

I just got a iPod max. And the remote only take wired head phones ?? You have my attention but not my money yet.

February 18, 2023

From roku.com