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Alarm Wireless Security System, 8 Piece Kit (2nd Gen)

Ratings & Reviews for Ring Alarm Wireless Security System, 8 Piece Kit (2nd Gen)

4.6
183
Review
 4.6 out of 5
183 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Ring Alarm system is highly customizable, allowing users to add on additional sensors and cameras to suit their security needs. Customers highlight the system's reliability, responsiveness, and integration with other smart home devices as key strengths. The alarm is described as loud and effective, providing a strong sense of security. While a few customers have experienced minor issues, the vast majority of reviews emphasize the overall quality and value of the system.

Customer review summary generated by AI, including incentivized reviews.
183 Customer Reviews

New Ring Customer

Would Recommend

Purchased this system about 6 weeks ago to replace a competitor's system. I included the Ring Door Bell Pro and the Schlage Keypad Deadbolt. The system was simple to install and have not had any issues at this time. I had a need to contact support on two occasions and the support was excellent. My challenges with the system is that Ring does not provide glass break sensors and the Dome Siren is not as loud as the Keypad Siren. The Dome Siren has not been a good addition to the system.

September 9, 2020

From ring.com

great update!

Would Recommend

I updated my security system from Smith XXX to ring. I am happy I did it.

September 9, 2020

From ring.com

Great Alarm But Not Flawless

Would Recommend

I bought this kit as well as three cameras to go with the ring doorbell I already had. Setup was very easy, even for someone who isn't necessarily handy like me. Only had one false alarm so far, which was my own fault. There are times when the notifications are delayed, like my in-laws came yesterday and I didn't get a notification that someone was at my door until 20 mins later. Overall, I'm happy but little things like the incident yesterday take away a star.

September 9, 2020

From ring.com

Great features!

Would Recommend

We bought the Ring system in July. It was easy to setup & the Ring customer support department was very helpful & walked us through the whole setup process. They were great!! We feel safer & secure knowing that we have the Ring system in place.

September 9, 2020

From ring.com

Super easy set up and works just as I had pictured

Would Recommend

I have had the ring alarm for a few months now. What I liked was the ability to very easily add devices over time . I have since purchased two spotlight cams, and a floodlight cam for the exterior of the house which automatically integrated into the ring alarm system (within minutes actually). I look forward to continuing to add, and also have signed up for the protection service as it seems very competitive to me. Thanks Ring. Now when I am away from home, my kids have the ability to pull up an...

September 9, 2020

From ring.com

Excellent

Would Recommend

I brought this a month ago. It’s very easy to setup and works very well.

September 9, 2020

From ring.com

A mixed bag of satisfaction

Would Recommend

we love the app and the convenience of accessing the system remotely. on the other hand, the response to an entry is certainly not instant. often the alram sounds, but no video is available for some time. believe that is due to a lot of factors and may just be an inherent fact for all of these internet based security systems. had lots of issues with the interior cameras, for some reason they seemed to ignore the mode settings and became very annoying. after a couple of tech support calls, t...

September 9, 2020

From ring.com

Price and easy setup

Would Recommend

Great product and easy to use. Great customer support.

September 9, 2020

From ring.com

Almost perfect

Would Recommend

The system is super easy to set up, and relatively easy to use. We love it and would definitely recommend it to other people. The price comparison to other products isnt even close. It's pretty awesome to have video automatically recorded when motion happens. It would be perfect with a few extra features - Schedule for alarm to arm and disarm - Choose when alerts chirps are and aren't audible (turn chirps off during the day and on at night...) - Better control of when motion activates a...

September 9, 2020

From ring.com

It’s not what it’s cracked up to be

Would Not Recommend

I had problems with ring since day one it pick’s up motion late it doesn’t pick up motion after if it see you once if you get back in front of the camera .when it’s on people only mode it says that cars are people also this is a replacement door bell and that’s not all the problems i am having this not anything like I expected

September 9, 2020

From ring.com

Response from Ring

Hello Can’t see you fulton, It is important that the motion detection feature on your Ring doorbell meet your needs and expectations. We understand y...

RingJune 3, 2021

Ease of use

Would Recommend

Installation was very simple. Smoke detector was a little tricky, but finally got them configured after contacting the Help Desk. The staff were very patient and professional.

September 8, 2020

From ring.com

Solid system

Would Recommend

After doing a lot of research, I went with Ring to complement the doorbell I already had. The system was incredibly easy to install and very customizable. It works as described for the most part, and I'm satisfied with the purchase. I only have two real complaints. One is the motion activated cameras. First, there is a lag between when motion is registered to when the cameras start recording. Second, minor things like spiders crossing in front of the camera will trigger it. The other complaint i...

September 8, 2020

From ring.com

The cameras are a wonderful tool!

Would Recommend

I am very happy with my ring alarm kit. I have great peace of mind whenever I leave home knowing my home is safe from intruders!

September 8, 2020

From ring.com

Love it so far

Would Recommend

I do have a few complaints. I wish the video was able to be viewed later if needed. I am also not certain that my one sensor is working. I am disappointed that the battery back up only lasts for a short period of time.

September 8, 2020

From ring.com

Response from Ring

Hi Cathy, Thank you for taking the time to share your experience with us. The Ring Alarm Contact Sensor is designed to monitor your doors and windows...

RingJune 28, 2021

Great price

Would Recommend

Had this for 2 months and it's great especialy for the price! Only complaint is battery could last a little longer on things like the door bell.

September 8, 2020

From ring.com

Great product for price and ease of set up

Would Recommend

The set up was very easy to do. Depending on windows, the sensors can be a challenge to mount. Overall, I feel it’s a great product for the price and the professional monitoring is by far the most reasonable. Highly recommend!!

September 8, 2020

From ring.com

Safe and Sound!

Would Recommend

Easy to set up and use. Amazing technology. Happy!

September 8, 2020

From ring.com

Great product, great value, some room improvement

Would Recommend

Very happy with the purchase. It's a great product, easy to install and has great value. The best thing of Ring that makes it so much better than competitors is that the monitoring plan has a way better value than any other company. Overall I would definitely recommend this to others. I do have a couple of remarks that I wish could be improved in the future: - Include some extra stickers for sticking the sensors to the wall. I needed to apply some again and needed to go to the store to buy 3M...

September 8, 2020

From ring.com

Lights don’t work as we thought they would.

Would Not Recommend

We have had this 2 months, still slot of things I don’t like lights turn on for nobaparant reason and STAY in.

September 8, 2020

From ring.com

Response from Ring

HI Grandma, Thank you for taking a moment to share your experience with us. The Ring Alarm easily expands to fit your needs, on your terms. Everythin...

RingJune 28, 2021

Very good, but not perfect

Would Recommend

We do love Ring. The home system was extremely easy to setup. I just wish the kits were customizable. We had to add a bunch of window/door sensors and have no use for the motion detectors.

September 8, 2020

From ring.com