Ratings may include incentivized customer reviews.
What Customers Are Saying
The product was previously known for its soft, soothing, and effective tissues that prevented sore, red noses during colds and allergies. However, many customers have noticed a significant decline in quality, with the tissues becoming much rougher, thinner, and having less noticeable lotion compared to the previous formulation. This change in quality has left many loyal customers disappointed, as the tissues no longer provide the same level of comfort and protection. Some have even switched to other tissue brands as a result. Customers would like the manufacturer to revert to the original, high-quality formula that made the product so effective and soothing, especially during cold and allergy seasons.
Customer review summary generated by AI, including incentivized reviews.Poor quality tissue
Would Not RecommendI have used puffs tissues with lotion for many years. Recently I have noticed the tissues are thinner with little to no lotion on tissues throughout the box. I tried purchasing in different stores but the quality is still not there.
From puffs.com
Great product
Puffs Plus Lotion with Vicks are a lifesaver when you’re sick or dealing with allergies. The tissues are super soft, so they don’t irritate your nose, and the added Vicks scent gives soothing relief that helps open up congestion. Strong, gentle, and comforting — perfect for cold and flu season!
From influenster.com
Puffs plus lotion for the win!
I’m home sick and my go to tissue is Puffs plus lotion. I feel like all the other brands make my nose raw and irritated after a while. Puffs never does!
From influenster.com
customer service
Would Not Recommendcustomer service
Verified Purchaser
For assistance, please reach out to Lowe's at 1-800-445-6937.
Winter Must have!
These are a must have for the winter!! That time when everyone gets a cold and all the sniffles seem to happen. My family loves the Puffs with lotion the best, it doesn't hurt your nose when you've been wiping and blowing multiple times. I always find a great deal when you order the 2 or 4 pack.
From influenster.com
My go to tissue
Best tissue on the market. The Puffs plus lotion is the best tissue I have found that is soft, durable, and not hard on my nose. The multiple different sizes of packaging helps ensure the best fit for every family. I will continue to purchase Puffs plus lotion for years to come
From influenster.com
They are strong
Would RecommendNo comment.. i just like this tissue
Verified Purchaser
Nothing like they used to be.
Would Not RecommendThese used to be the best, now they feel like there’s no lotion and they fall apart so easily. Going to try a different brand.
From puffs.com
Comforting you and your nose is our goal, Michael, and we're so sorry to hear your purchase wasn't providing that. No recent changes to the amount of ...
Not as described no lotion feel anymore.
Would Not RecommendUse to love these but the last two purchases are thin, rough, and dry. They use to actually feel soft and like they had lotion. I have sinus issues and use a lot of tissues these use to be my favorite and only brand.
From puffs.com
Thank you for taking the time to connect with Puffs, Beth. We work hard in our factories, making sure every nose will be comforted by our tissue, and...
Love it
It’s super effective, so cheap and helpful the sent is amazing super durable and the packaging is soooooooooo nice!!! I love my puffs plus lotion
From influenster.com
Always P&G quality
The best
Verified Purchaser
Right up front!
Would RecommendSurprised to see that it was available here!
Verified Purchaser
Kleenex
These smell very nice. They are a great value for the price. They absorb very well. The packaging is great. They are very durable. These are a staple in my living room.
From influenster.com
Please!!! The Puffs I'M Watching A Disney Movie
Would RecommendMy family always uses Puffs, there is not softer tissue hands down in the world. . Theaters should keep Puffs on hand as a required necessary accessory like 3D glasses especially for Disney Movies. In our home they are stacked right next to the TV just in case of a crying emergency.
From puffs.com
Offering lotion comfort to you and your nose when you're in need is our top priority, and we have multiple strict quality controls in place to ensure ...