Ratings may include incentivized customer reviews.
What Customers Are Saying
The product was previously known for its soft, soothing, and effective tissues that prevented sore, red noses during colds and allergies. However, many customers have noticed a significant decline in quality, with the tissues becoming much rougher, thinner, and having less noticeable lotion compared to the previous formulation. This change in quality has left many loyal customers disappointed, as the tissues no longer provide the same level of comfort and protection. Some have even switched to other tissue brands as a result. Customers would like the manufacturer to revert to the original, high-quality formula that made the product so effective and soothing, especially during cold and allergy seasons.
Customer review summary generated by AI, including incentivized reviews.Odor from tissue
Would Not RecommendThe added lotion smells like an industrial solvent!
From puffs.com
Gentle on nose
Puff plus super soft, gentle on nose. Stronger then others. Doesn’t cost much more then other brands but well worth it. For just the comfort with lotion . Packaging could be a little better to make it more out standing to make easier to find among others .
From influenster.com
Your mini box is not good!!!!
Would Not RecommendYour mini box is the worst container I have ever seen! You can’t get the first Puff out without destroying several tissues ! You need to go back to a rectangle box or something else! Your little square mini box don’t work!!!!!
From puffs.com
Weewilly, we’re so sorry to hear that the tissue isn’t coming out of the carton opening as easily as expected, and we understand how frustrating that ...
The softest tissues with lotion infused for sore n
Every year, these come in handy when everyone is battling through cold and flu season. Keep raw rough noses dry, and the lotion is an added layer of comfort for irritated skin.
From influenster.com
Sandpaper
Would Not RecommendPurchase puffs plus lotion for my running nose and I was disappointed this tissue was hard and dry no lotion at all ill stick to the ultra soft this just made my nose upset
From puffs.com
We're so sorry to hear you had this experience, and we want you to know that your safety and health are our #1 priority. It's our recommendation that ...
ok but bad tv ad
Would Recommendpuffs is pretty good and soft for your nose especially when you need to blow your nose or have a bad cold. Unfirtunately they portray a little black girl cartoon using a Puff tissue with a little small nose when everybody knows black people have very wide flat noses with big nose holes spread all over their faces.
From puffs.com
It left my nose very sore.
Would Not RecommendIt left my nose extremely sore, it hurt so bad. I wouldn't recommend this product because it claims to help soothe and not make noses red and it made my nose super red. 3/10. They're soft but just feels like there isn't lotion.
From puffs.com
We're so sorry to hear this, Brie. There is nothing worse than having a sore nose, and having a runny nose on top of it. We're very sorry you had this...
Thinner tissues - lost competitive advantage
Would Not RecommendWe have purchased Puffs Plus Lotion for years even though they are more expensive. The last bundle I purchased, the tissues are much thinner than previously. While I'm sure this is a cost cutting measure, the thickness and softness is why people buy them. You've completely lost your competitive advantage. There is no reason to spend the money for these tissues. I'm so disappointed.
From puffs.com
Please know that we want you to be 100% satisfied using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place t...
Feels good on your nose
This is my favorite kind of facial tissue. It’s durable, absorbent and easy on the nose. The price is reasonable for the quality. I would definitely recommend this product!
From influenster.com
Good for your nose
You can’t go wrong buying Puffs. The lotion helps when using them and they are an absorbed,durable product. There isn’t a scent so if you have issues with that. Love all the different patterns on each box. Not too pricey. Especially if you buy bulk.
From influenster.com
I LOVED these tissues until the boxes got smaller
Would Not RecommendI have used these tissues my entire adult life and regularly bought 20 boxes at a time. I have noticed for quite a while that the first few tissues I pull out of the box rip no matter how gently I pull them. I just found an old box and saw that it was noticeably larger than the newer boxes. Please know that this change is noticed and is not for the better.
From puffs.com
Your loyalty and comfort mean so much to us, and we're sorry to hear that your recent purchases have been hard to dispense. We have high standards for...
ALL GOOD
Would RecommendALL GOOD
Verified Purchaser
Hard to get out of box
Would Not RecommendWhen the box is 1st open it is very difficult to get the tissues out. Riped up pieces every where and it takes a couple to get then or easily
From puffs.com
When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time, with it also lifting another ...
The Tissues Shred
Would Not RecommendReducing the cube box size means the tissue shreds making half the box trash BAD IDEA!!! Shopping for a different brand.
From puffs.com
We want our tissues to dispense with ease, and we're very sorry to hear you're having this experience, Djordan. We have strict quality controls in pla...
Soft tissues!
These are the softest tissues!! When my nose is running, they do not make my nostrils raw. I love these because they are so reliable!! I will definitely be purchasing again!
From influenster.com
We're sorry to hear you aren't a fan of the Puffs Plus Lotion tissues, and want to assure you that they should be free of scent. We'd like to learn mo...