Ratings may include incentivized customer reviews.
What Customers Are Saying
The water cooler has received mixed reviews, with some customers satisfied with its features like the ability to dispense hot and cold water, sleek design, and reasonable price, while others experienced issues such as leaks, malfunctions, and the water not getting cold enough. Some found the dispenser inconvenient or difficult to use, and a few had to replace the product multiple times due to it breaking down quickly. Overall, the majority of reviews suggest the water cooler generally meets the needs of most customers, though feedback indicates potential areas for improvement.
Customer review summary generated by AI, including incentivized reviews.Not what I needed for
Would Not RecommendVery nice looking but it will not fit water filtering bottles. Not paying for filtered water!
Verified Purchaser
leaks
It started off nice but after about 6 months it started to leak from the top. $170 wasted and now I have to pay just to drop it off at the dump...
Not enough hot water and sits too low to the ground. We did not like it at all.
Verified Purchaser
My first water dispenser I have ever bought and...
Would RecommendI LOVE IT! Not using a traditional water jug of 3 or 5 gallons, but using a water filtering system that accepts ordinary tap water and filters it. What I get is purified, filtered tap water and extra $ in my wallet from not having to buy bottled water anymore! The dispenser is great. I do like the paddle dispensers, but the hot water at times sticks, causing overflow. Another reviewer mentioned the sharing of germs with the paddle design, and I can see it in an office setting. But this is ...
2 year product
Like all the other reviews I read... Mine too quit working at the 2 year mark. Compressor is shot! I thought I'd just buy again and get the extended warranty but they only offer a 2 year warranty at the store so that's useless. Time to find another manufacturer!
Nice product for the price
Would RecommendThis is our fourth water cooler. This one is working well for the first month. Water is cold, however there is no thermostat to control how cold- no setting at all for the cold. You can turn on/off the hot. My only concern is the plastic 'paddles' that you push against to dispense the water. It is very convenient (vs holding in a button), but, just wondering how long they will last without breaking. Hopefully it is a replaceable part. Also, a $50 ComEd Electric Co rebate was helpful in th...
Great water fountain. Very quiet. Looks good.
Would RecommendWe have had five or six water fountains before, some rented, some bought, and this is the best so far. Take it out of the box, put in a water bottle, plug it in and turn on the switches on the back, and you are set. No big assembly. Very quiet which was important for us, since ours is in the living room and our last one (a rental from Poland Springs/Nestle) was very noisy and made all kinds of strange sounds. The hot water is probably not hot enough to make tea right from the water fountain, but...
Short and leaks after bottle replacement
I have had this water cooler for a week. We bought the first bottle of water and loaded it with no issues. It cooled and heated the water great. It was a bit on the short side, but we were willing to live with that and even considered constructing a base for it to sit on to lift it about a foot. We finished our first 5 gallon container in 3 or 4 days, and I exchanged the bottles before I went to bed. When we awoke, we found 5 gallons of water on the floor. The water is leaking from the Top...
So far so good
Would RecommendBest thing, it has an on off switch for hot/cold/light cause I really only use the cold water setting. Not a drawback for me because I have two little ones but it is short and I am tall. The filler nozzle is 24" from the floor. Great for kids, we drink lots of water. It's quiet and don't have to worry about the pump going out on the bottom feeders.
Leaked first night
Would Not RecommendI was hoping to love this water cooler, but unfortunately it slowly leaked from the cool dispenser all through the night, the first night it was set up. I will return it and try it again.
Verified Purchaser
Good buy
Would RecommendRead many reviews before purchasing and were not good but the reviews were a couple years old referring to leakage and problems with dispense handles but 2016 of June maybe manufacturing problems were corrected or operator error. Because cooler is designed for the water bottles that have the spill proof insert in bottle cap because you're not supposed to peel the cap off just the protective plastic sheeting that exposes the self piercing part of the bottle cap. This cooler has the spigot in it t...
Verified Purchaser
Primo SS Water Cooler 4 stars
Would RecommendWe have had it a full week now and it's working great. The water is cold and hot when turned on from the back. The one nice surprise was a night light built in. Didn't know that. It's low enough that my wife who is 5'3" can put the 5 gallon Bottle on this unit with no issues. The only Real Negative thing we have to say about this unit is it's really loud when the unit is attempting to cool the water. We just turned the cool unit part off since we use ice in our water anyways. Problem solved. In...
I was nervous too
Would RecommendThis is actually a good buy. I was nervous but went ahead on it and am glad for it. You will be too.
Verified Purchaser
