Ratings may include incentivized customer reviews.
What Customers Are Saying
The water cooler has received mixed reviews, with some customers satisfied with its features like the ability to dispense hot and cold water, sleek design, and reasonable price, while others experienced issues such as leaks, malfunctions, and the water not getting cold enough. Some found the dispenser inconvenient or difficult to use, and a few had to replace the product multiple times due to it breaking down quickly. Overall, the majority of reviews suggest the water cooler generally meets the needs of most customers, though feedback indicates potential areas for improvement.
Customer review summary generated by AI, including incentivized reviews.fellowship area use (50 plus people)
Would RecommendProvides cold water as stated. Very satisfied with the results and quality of the product and the price I considered to be reasonable. Great design and appearance.
Verified Purchaser
Great looking cooler.
Would RecommendI purchased this cooler to replace one that I had for many years. This one looks good and works well.
Verified PurchaserSweepstakes
GREAT WATER!
Would RecommendWe bought this appliance because the quality of our city water has really gone downhill. Easy to set up, supplies cold or hot water at a touch. I love it
Verified PurchaserSweepstakes
Great Water Cooler
Would RecommendWater cooler works perfect. It seems smaller than the one we had in the past (different brand), so you really have to bend to get water out of it. Since it is smaller, I think it is easier to put a new bottle on than our older one. It cools the water down very fast and having a hot water feature is prefect for when we want hot chocolate or teas.
Verified PurchaserSweepstakes
So far, so good!
Would RecommendWe purchased this two weeks ago, and so far it's working very well. It's nice looking too!
Verified PurchaserSweepstakes
Impressive
Would RecommendReplaced an old water cooler with this one. Like the modern look. Dispenses water very quickly. Happy with this purchase.
Verified PurchaserSweepstakes
Piece of crap
Would Not RecommendHaven't had this cooler for even a year and the hot side started dripping water one night. Lost about 2 and a half gallons of water all over the kitchen and living room floor. Wouldn't recommend or every buy again. Hoping Lowes will refund our money.
Sweepstakes
Cold water
Would RecommendSleek design fits any decor. Hot and cold water feature a plus. Overall, a nice attractive water cooler with quality features.
Verified PurchaserSweepstakes
Primo water cooler
Would RecommendWas easy to set up! I like the backlight option behind the water dispensers. Definitely worth the price!
Verified PurchaserSweepstakes
So far so good
Would RecommendIve had the water cooler for about 2 weeks and so far so good. The cold water is very cold. I haven't used the hot water as much but it seems to be hot enough for really hot tea.
Verified PurchaserSweepstakes
Water cooler
Would RecommendLove this purchase! Was going through cases of water bottles a week, that’s a lot of plastic in the garbage! In the short time I’ve had this, already paying dividends and the family loves it!
Verified PurchaserSweepstakes
Great Cooler!
Would RecommendWorks great. Easy to set up. Wish I hadn't waited years to do this. Kept paying monthly rental fees to water delivery service. NOT a good idea.
Verified PurchaserSweepstakes
Water cooler
Would RecommendBought this cooler as a water dispenser and have found it to be much more than that
Verified PurchaserSweepstakes
Awesome Cooler that's running strong since 2015
Would RecommendIt does the job you want it to do and that's it. Has worked so long (with regular cleanings) that I am thinking of getting another one. If you want a cooler that will last you a long time, get this one.
Verified Purchaser
DO NOT BUY!
Would Not RecommendWe bought our first cooler in May of last year. Never having one before, we weren’t sure what was normal and what was not. Ours would make a loud knocking/boiling sound periodically. After hearing from a friend that it was not normal, I called Primo and they said they would send me a new one, no questions asked. They sent me another one and within a week this one is getting progressively louder. I can no longer return it to Lowe’s, and I really don’t want another Primo one. Save yourself a heada...
More than adaquate
Would RecommendA water cooler is a simple thing. This one is straight forward but with some nice additions for a base model. It is capable of both cooling and heating water, but if you don't use one (for me I don't need hot water) you can switch that function off to conserve a little electricity. The night light above the dispenser is also a great option.
Verified PurchaserSweepstakes
Awesome Product
Would RecommendI'm glad I purchased this dispenser, not only does it dispense cold water but it also heats it, the price was great considering the benefits it provides. I'm thinking of purchasing a couple more for my family. Very happy overall.
Verified PurchaserSweepstakes
