Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Many users found it easy to install and program, with a user-friendly app providing convenient remote control and scheduling. The weather-based smart watering feature was praised for its efficiency. However, some customers reported issues with Wi-Fi connectivity and Bluetooth pairing, leading to unreliable operation. Hardware failures after a year or two of use were also noted by some. Overall, the product seems to work well for many, but the reliability and support concerns may be a consideration.
Customer review summary generated by AI, including incentivized reviews.Product failed after installation
Would Not RecommendIt won’t connect to Wifi nor Bluetooth and when pressing the dial the display reads “Fail”…. The manual is nonexistent, with the included Quick Start Guide it won’t even tell you where the Reset Button is located, found the Reset by watching Youtube. Pressing the Reset did nothing, so did unplugging and plugging back in…. When I purchased this sprinkler timer there was a note inside the box which read “Do not return this timer to the store, contact the Orbit customer service” I guessed the retu...
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Poor Customer Service no calls returned
Would RecommendMy Orbit 12 Station strinkler controoler Model 57950 has stopped running the three watering cycles that are programed. I've called Orbit for several days with no one answering, but their system says they will call back within 30", . I have not received a call back for several days. In the meantime my lawn is suffering.
Hey Bruce, I'm so sorry to hear about the issues you've faced in contacting our support team. Sometimes our callbacks can be blocked by a pho...

Poor instructions and customer service
Would Not RecommendWhy must everything with irrigation timers be so incomprehensible? I am reasonably technically savvy, and all we are doing is watering the plants, right? After making the decision to retire my Rainbird system (mainly because the Rainbird menu is likewise incomprehensible), I bought the B-hive with high hopes. My old unit is hard wired, as are most units in suburban Phoenix. There is no standard 110 outlet anywhere near. No worries, I've hard wired many things before. Unfortunately, the B-h...
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Hey there, I am sorry to hear you are unhappy with the Orbit B-hyve Timer. Our Orbit support team would be happy to assist you. Please try reaching b...

Worth the Money
Would RecommendLove how easy the setup and app platform to operate.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Second one in a year
Would Not RecommendThis is the second one in the year that the power Supply went bad. Customer service is totally useless I will never buy an orbits again
Hey Wayne, I'm so sorry to hear about your experience with our customer support. If you would be willing to give us another try, our Orbit suppor...

Fantastic controller
Would RecommendI've had this timer a year now & it works perfectly. I love the wifi feature! It streamlines working on the sprinklers by not needing to run back & forth turning on/off zones & when traveling, I can adjust the program to accommodate the weather. And programming through the app is so easy. I wish my old timer had broken sooner!
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Technology at its best
The ease of setup and function
From 16 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Easy to install
Would RecommendExactly as described
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Serious final QA issue
Would Not RecommendJust purchased a b-hyve 12-station WIFI model. Setup was straight forward, but when I went to connect to different stations, it was obvious that the terminal label is misaligned. While I caught it this time, I'm getting old and may not remember to offset in the future.
Hey there, I'm very sorry to hear that this happened with your timer. Our Orbit support team would be happy to discuss this error with you furthe...

Finally Connected After Multiple Attempts
Would RecommendReplaced my 20-year-old manual timer with the B-hyve 8-Station Wi-Fi Timer due to a smart controller rebate through my water provider. Was a little concerned about the negative reviews about Bluetooth and Wi-Fi connection issues. Easy to install but couldn't get it to connect to Bluebooth for probably 10 attempts. Pressed the reset button and unplugged the power supply and it finally connected with my phone that was less than a foot away. After connecting it was a breeze to add Wi-Fi. Initial se...
It worked last year. This year it doesn't
Would Not RecommendI should have listened to the sales associate. He said that many people had problems with it losing WIFI and having Bluetooth problems. But did I listen? No and now I'm paying the price! I will get another timer from a different manufacturer.
Hey Dave, I'm sorry to hear about the issues you had with the Wi-Fi connectivity of this timer. Our Orbit support team is happy to help troublesh...

Great product. The app is amazing.
Would RecommendEasy to program. Installed and tested system in about 20 minutes. I control it via Wi-Fi from anywhere.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
worked for a year
Would Not RecommendIt worked for about a year but now it won't stay connected. I reinstalled the app and it made me create an account since it said my email did not exist. Took several resets to get it to connect to the app but quit working while testing the zones. Reset again and reinstalled the app (needed to create an account again!). I don't know which is the bigger piece of garbage, the controller or the app.
Hey Randy, We are sorry to hear the Orbit Indoor Timer did not Last for you. If you need further assistance we can be reached by phone at (800) 488-6...

Junk
Would Not RecommendThis will not connect to WiFi. The icon shows on the display but it will not connect at all.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Pro
Hey there, pur Orbit support team is happy to help with the connection and setup of our B-hyve watering timers. We can be reached by phone at (800) 4...

Won't stay connected
Would Not RecommendI have had this system for over a year now and it will not stay connected to my wi-fi. I have reset it so many time and the app is also incorrect as far as watering times, gallons used etc. Even the "test" feature won't work on one station. I have lost quite a few plants during the past year. Not worth the time, money or effort. Going back to rainbird.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Hey there, I'm sorry to hear that you've had struggles with the connectivity of this timer. Our Orbit support team is happy to help when you ...


Hey there, I'm sorry to hear about your experience with our Orbit support team. We would be happy to help troubleshoot the fail error you have en...