Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Many users found it easy to install and program, with a user-friendly app providing convenient remote control and scheduling. The weather-based smart watering feature was praised for its efficiency. However, some customers reported issues with Wi-Fi connectivity and Bluetooth pairing, leading to unreliable operation. Hardware failures after a year or two of use were also noted by some. Overall, the product seems to work well for many, but the reliability and support concerns may be a consideration.
Customer review summary generated by AI, including incentivized reviews.Great Product
Would RecommendVery easy to install and set-up
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Easy Setup
Easy installation and programming. WIFI setup was simple. Lots of programming options.
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Get the protection plan for sure
This is my third unit in about 3-4 years. Great unit except It seems it can’t handle any power surges . This time a snake shorted out the pump and the unit died.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Open box does not equal NEW
Would RecommendProduct didn't want to connect to wifi at first AND it was an open box with missing parts. obviously returned previously, but since I asked for a pick up, I got the lucky "open box" item given to me. I got it to work, but when I buy an open box item, I expect a discount, not full price and of course, when I pick it myself, I would avoid an open box on the shelf. I'll never use a pick up option again.
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Hey there, I'm sorry to hear about the problems you ran into with this timer. Our Orbit support team is happy to help when your newly purchased d...

Short Life Span
Would RecommendThe device works well and served its purpose until the wifi cratered at 29 months. The program still functions, and it can be Bluetooth controlled.
Don't use in central or south Florida
Would Not RecommendSmart watering is disabled with no ability to override from Oct- Feb. This means that unless you manually water during this time, your plants won't be watered even though plants still grow in FL during this time. you can manually schedule, though this means if it rains, you'll still be watering. Orbits support said this "feature" is why my grass is dying.
No customer support
Would Not RecommendUnit stopped working. No AC error code. Went through all the trouble shooting and still nothing worked. Now a blank screen. There is power to the outlet, did multiple resets and NOTHING. Had it over 2 years and customer service at Orbit said they could not do anything. DO NOT BUY unless you're okay replacing it every 2 years.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Hey Calvin, I'm sorry to hear that your timer began to display problems after the warranty period has ended. Unfortunately if a "No AC" i...

sold a returned item as new
Would RecommendI questioned then at the time of pick up and they told all the parts were there. However someone else put in codes and prepped the control box and then returned it. I'm taking it back for an unopened product. I hope they don't hassle me about it......
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Hey there, I'm sorry to hear that you were sold a timer that had been previously returned. Our Orbit support team is happy to help when you run i...

Great controller
Would RecommendI have been using Orbit controllers for about 10 years. I recently upgraded 4 of my rental houses to this newer Bhyve model. It makes it so much easier to check on the systems. No longer, do I need to drive to each property, walk into the backyard, avoiding dogs and s.t.u.f.f. I asked each tenant to allow me to connect them to their home WiFi and now I can sit at home and adjust the programs (or anything for that matter). If someone's WiFi drops out for some reason, I can still go within s...
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
3 Foot Power Cord!
Would Not RecommendNot recommended! I purchased an Orbit controller about 3 or 4 years ago, and recently, it stopped working. Since the same model was still available, I thought getting another one would be convenient for installation. However, I was disappointed to discover that the new unit had a power cord that was one foot shorter than the one I bought a few years ago. It's unclear why Orbit decided to make this change, but it appears to be a cost-cutting measure on their part. To add to the inconvenience, t...
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer
Hey Rusty, I'm sorry to hear that your newer timer did not meet your expectations. Our Orbit support team is happy to discuss your concerns furth...

Easy to install.
Would RecommendSuper happy with this. My previous timer had a date from 1995 on it. Well the last two years I was having to go out and roll the dial manually for the daily cycles. I was skeptical at replacing it because of the wiring and everything was currently worked when I started it manually. I didn’t want to pull it apart then mess up the install and have to call someone out to fix it. It was literally plug and play. Set it up on the phone and boom change change it on the fly. It senses the weather and...
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Incredibly easy to set up and run
Would RecommendIt is really easy to set up watering schedules for every station - flower beds and lawn - flexibility to set up varied start times and schedules, even for very hot days, has kept our landscaping happy! The app is simple to use and since we travel frequently, the WiFi connection will be valuable so we can delay it in case of rain.
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Works as intended.
Would RecommendSo far so good.
From 6 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Smart Compatible Irrigation Timer Verified Purchaser
Super easy smart phone controlled sprinkler system
Would RecommendThis product was super easy to install, it only took me about 10 minutes from start to finish. The app was also easy to install and very user friendly. I would definitely recommend this product.
Sprinkler timer
Would RecommendEasy set up easy WiFi use
Verified Purchaser
Poor customer service and Instruction manuals
Hey Bill, I'm sorry to hear that you were not satisfied with the manual or our level of support. If you'd be willing to give us another shot,...

Failed in 2 years
Would Not RecommendDo not buy this product. We had it mounted inside our garage about 20 ft from the router on the other side of a wall. It was a bit flaky from the beginning and would at times disconnect, but it ran. Bought this in April 2021, It died in July 2023. "No AC" error on the display screen. The wall plug was still live and the internal transformer was still producing 27.8 volts to the mainboard. Did all the troubleshooting with no results. Was on a chat for a warranty request with Orbitz for an ...
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
Hey David, I'm sorry to hear that the timer developed a power issue after the warranty period had ended. If you'd like to give us another cha...


Hey there, I'm sorry to hear that your timers have not held up for you over time. Our Orbit support team is happy to discuss our warranty policy,...