Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed performance, with some positive features like programmable timer, brew strength selection, and ability to keep coffee hot, but also reports of reliability issues, leaks, and short lifespan for many customers. The quality and durability appear inconsistent, with some users satisfied long-term but others experiencing problems within months of use.
Customer review summary generated by AI, including incentivized reviews.Weak coffee
Would Not RecommendThis machine is nice-looking with nice features, but for those who like weak, bland coffee. Bought this at Costco last week - what a deal at $29! You get what you pay for. I have experimented with different grinds, amount of water, and the coffee beans that I love. AND I use the brew strength button. If I kept this model, I would have to use twice as much coffee (equates to 2 large scoops per cup) than with my old machine. I like a full, rich cup of coffee, not coffee-flavored water.
From mrcoffee.com
Piece of Junk
Would Not RecommendWe bought in August of the year, the coffee pot is less than 2 months old. Has been cleaned after a month. Went to use this morning and nope no coffee. Will not move water from tank, and outside of brewer is so hot you will burn yourself. Has been unplugged and I won't be buying another Mr. Coffee product.
From mrcoffee.com
Less than 2 months is far less than we expect from our brewers as well, and we would like to get this resolved for you. Please contact our customer ca...
Bought in late April quit working September
Would Not RecommendThis coffee maker worked alright, it was tight to get water in but brewed reasonably well. Was very disappointing last week when suddenly it started beeping the "coffee done", i think, beeps and no coffee had been brewed at all. A cheaper model Mr. Coffee lasted much longer making me feel I wasted my money.
From mrcoffee.com
We definitely don't want you to feel as though you've wasted money, and we would like the opportunity to restore your faith in Mr. Coffee. We encourag...
Who wants to wait an hour for coffee to brew?
Would Not RecommendI bought this coffee maker yesterday and was super excited about it. My Mom had one just like it and she said it was the best coffee maker she has ever had. Can't say the same is true for me. It took over an hour to brew 12 cups of coffee and didn't even brew 12... it brewed 8! Turned it on again this morning to give it another try. Put in 6 cups of water and 20 minutes later only 2 cups and the screen was blacking out round the corners from I guess the steam? From reading the reviews it seams l...
From mrcoffee.com
Wow! Well it sounds like your coffee maker needed to be cleaned to get your brewing speed up to par. I will be more than happy help you resolve this i...
horrible coffee maker
Would Not RecommendI got this as a gift for my new place and I've only been here a month and it has stopped working. Woke this morning to find out it wasn't working. No warning, no cleaning light, nothing! Let's just say the husband and I were so upset.
From mrcoffee.com
I can understand why you were upset! Your coffee maker should certainly last longer than one month, and I'd like to see what we can do to get you back...
Terrible Product!
Would Not RecommendWe purchased this for our small office about a 6 weeks ago. Worked fine for a few weeks. Now the unit only brews about a 1/2 cup of coffee then stops and starts beeping like it's all brewed, but it continues to gurgle and be hot. The unit gets so hot that one of our employees actually burned herself on the steam when she opened the top to check on it! Also, the decanter leaks terribly, no matter how slowly you pour it. Very disappointed in product. :(
From mrcoffee.com
It sounds like there may be some grounds clogging your spew, and your coffee maker needs to be cleaned with vinegar pronto! Coffee is vital for anyone...
Defective
Would Not RecommendPurchased this coffee maker and returned it as the hole for the coffee to filter down into the carafe was the size of a pin. There was no way for the water to get there so the carafe filled up with steam and remained empty as the water continued to fill up in the basket.
From mrcoffee.com
Oh, no! It definitely sounds like your filter basket isn't functioning as designed. Please give us the opportunity to assist you with this! I encourag...
Purchased 11/27/11.......Don't waste your money
Would Not RecommendWithin the first year, we had a coffee disaster when the little plastic piece that keeps the coffee going into the carafe broke and we had a stream of coffee in the kitchen when the filter basket overflowed while on timed brew. The unit was replaced by the manufacturer. Now, less than 3 years later, all of the programmable features suddenly quit working...no clock, no warning, no reset, no nothing. If you are willing to fork out $ 39.99 for a coffeemaker avery 2 or 3 years, then buy this one. We...
From mrcoffee.com
Thank you for taking the time to share your experience with us. We appreciate your feedback, as it will help us to improve upon and upgrade our produc...
Great features, some flaws, best customer service
Would Not RecommendMr. Coffee FedExed this coffee maker to me as a replacement for a similar model that suddenly quit working after 6 months. It was, hands down, the easiest and best customer service on a warranty I've ever had. I just called the number in the product pamphlet, and whammo, new coffee maker arrived at my door. As for this product specifically, it has ups and downs. The features are all fantastic, and the coffee tastes wonderful. Because of the steam catcher over the top of the pot, the pot never d...
From mrcoffee.com
Pretty, but didn't last
Would Not RecommendI was happy with this product at first. It looked good and made good coffee. But within a year it fried. Smoke and stink kind of fried. Customer Service sent a new one. Sixteen months later (past warranty, of course), it quit working. No smoke this time, it died quietly. I'd just bought a new carafe ($15+sh) because I broke the original, so that's a waste. I'm going back to the plain-old $20 cheapies.
From mrcoffee.com
I am very sorry to hear that after speaking with customer service, there was no permanent resolution for you. I want to get you back to brewing coffee...
rust on 12 cup programable /stainless-stainless
Would Recommendhad this maker for a while. program for the morning no problems, perfect, as normal washing dishes ,I tend to wipe down everything including maker, found rust spots forming.
From mrcoffee.com
We hear you and would like to know more. Please call our customer care team at 1-800-672-6333 for help. We are available Monday-Saturday 9am-6pm Easte...
Lasted a year
Would Not RecommendI bought this a year ago at Walmart. I truthfully don't even use it every day because I use a cure egg several mornings a week. As many stated, I used it one morning this week and it did nothing. I took it back to Walmart and they only have a 90 day window for replacement. Too busy to mess with returning for repair. Didn't buy the cheapest maker and expected it to last several years. Very disappointed.
From mrcoffee.com
Sounds like you had quite the experience with your coffee maker. nobody should have to go through this ordeal, so lets see what I can do for you today...
Mr. Coffee died today.
Would Not RecommendHow can a coffee maker not even 6 months old go dead? I had my coffee this morning it's worked fine up to the point where I just came downstairs to the kitchen and noticed that the clock wasn't on. I unplugged it for awhile and plugged it back in, nothing, it's completely dead. I'm seriously annoyed and disappointed by this product.
From mrcoffee.com
No power after just 6 months is seriously annoying and we're disappointed to hear it as well. We have much higher expectations for our brewers, and wo...
Inconsistent design
Would Not Recommendunfortunately most of the times I prepare coffee in this brewer I end up cleaning all the spilled coffee. The glass garage is poorly designed and though to empty and clean.
From mrcoffee.com
I understand how you feel when its time to enjoy a fresh cup of anything, and the counter gets dibs on it first. Be sure to check if it needs cleaning...
Great stylish design but . . . .
Would Not RecommendI bought this coffee pot just about month & half ago. Love its design where you can see the water amount in front. that is a big feature to us!!. Coffee has been brewing great until 2 days ago. Went to make coffee as usual and the coffee would NOT brew. Clock would fade out as soon as I turned it on. Frustrated after 30 minutes trying get it to work I ended up boiling water and pouring thru the top so I could have my coffee. I could not believe I was having problems with Mr. Coffee again after n...
From mrcoffee.com
Quite the frustrating experience indeed! Sounds like there could be clogging inside of your maker, and that is why we recommend cleaning your coffee m...
Display fogged up after cleaning and brewing
Would Not Recommend3 months old and very disappointed. Slow, display gogged over and this morning the delay did not function.:-(
From mrcoffee.com
Having problems after 3 months of use can be very frustrating. I totally understand how you feel, and I want to help with a solution pronto. Please co...
had one before this that lasted years this failed
Would Not Recommendfailed in only a few months my old one this replaced lasted tears and still actually works just does nor heat it as hot as I wanted it to
From mrcoffee.com
Having a brewer fail so quickly is definitely not what we like to hear. We encourage you to contact our customer care team at 1-800-672-6333 for assis...
quit woriking
Would Not RecommendWell, the light is on but nobody home! Woke up to coffee pot not working. Have checked and done everything. It was cleaned not that long ago, just nothing. Very disappointing!
From mrcoffee.com
We would like to do more than leave the light on for you! Sometimes by unplugging the brewer for about 5 minutes and plugging it back in, you can rese...
Coffee pot leaks
Would Not RecommendI got this as a present at Christmas and have had continual problems with the pot leaking around the black flange at the top of the pot. I have tried pouring it slow and all at once but nothing helps. I always end up with a puddle of coffee or water on the counter and water down the side of the coffee maker. The option to hold the flow of coffee if you want a cup before it finishes brewing never seems to work. The coffee just keeps coming and gets all over the heating element. I had better luck ...
From mrcoffee.com
We want to thank you for bringing this to our attention. We are always looking for ways to better our product, and your feedback is an invaluable part...
Horrible and smells bad!
Would Not RecommendFirst I liked it until I cleaned it and notice black mildew floating in the water! Smell does not go away and not easy to clean!
From mrcoffee.com
Thank you for bringing this our attention. If you are not cleaning your coffee maker after every 30 brews or once a month, you will see some build up ...

It certainly sounds as though your brewer may not brewing as it should, and we would like to see what we can do to help. Please call our customer care...