Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed performance, with some positive features like programmable timer, brew strength selection, and ability to keep coffee hot, but also reports of reliability issues, leaks, and short lifespan for many customers. The quality and durability appear inconsistent, with some users satisfied long-term but others experiencing problems within months of use.
Customer review summary generated by AI, including incentivized reviews.Performance Brew 12 cup programmable coffee maker
Would Not RecommendWe bought it about a month ago because of the reasonable price and looks. We have always had good luck with Mr. Coffee in the past. But the poor design of the water reservoir makes it impossible to fill with the carafe.
From mrcoffee.com
bad design / nothing but problems from start
Would Not RecommendMy last coffee maker crapped out and Mr. Coffee replaced it with this model . Well had nothing but problems from day one . It leaked water on the counter while it was brewing ( a lot) in the back of it . It took for ever for it to stop brewing . The amount of steam coming from the front can take wall paper off the wall . Not a good design . Its like it wasn't tested . Wouldn't give this to no one . Not even my enemy .
From mrcoffee.com
We certainly want to turn this experience around and provide the best option for you. We have high expectations for our products here at Mr. Coffee an...
Not so Great!
Would Not RecommendI bought this coffeemaker in August of 2016 nevertheless to say Mr.Coffee had to replace their product no later than a month after I bought it! Mr.Coffee sent a replacement . Their replacement is doing the exactly the same as the one I bought! The coffeemaker gets so hot u can not touch it, Steams excessively to the point that you put 12 cups of water and only get 10 cups of coffee! This horrible how can u sell product that get so hot ND steams so bad that it begins to melt the plastic p...
From mrcoffee.com
The Carafe is poorly designed still.
Would Not RecommendThe band and handle to the carafe are poorly designed. The band around the top of the carafe holds coffee or water while pouring out. As soon as you turn the carafe upright. Either coffee or water pours all over the counter or the floor. It made making coffee annyoing,and potentially dangerous by the handle breaking off and being splashed by the hot coffee. it appears by other reviews Mr,Coffee hasn't addressed this issue of their flaw in their carafe design. Very disappointed in their product. ...
From mrcoffee.com
All the features we need.
Would RecommendWe replaced a slightly older similar version that was just aging (well). Very happy with this coffee maker. Has all the features we need. PLUS seems to be the best model for not leaking when pouring a cup when it's still brewing (Pause-and-Serve). I have returned other (new) models that leaked coffee onto the heated base when using the Pause-and-Serve feature.
From mrcoffee.com
Do not purchase this product
Would Not RecommendOur office manager purchased the coffee pot for our office in Jun/Jul 2016; it is only beginning of Sept. We brew 3 pots/day, 5 days/week. Our last coffee pot which was a black & decker lasted well over 5 years (was here when I started 5 years ago.) It took several days of brewed and dumped coffee (even though we ran the recommended cycle of water) for the coffee to quit tasting like plastic. Now the hood above the carafe is melting. Cannot slide the carafe in without tipping sideways. You...
From mrcoffee.com
We would like to help resolve your brewing troubles and hope you will call us at (800) 672-6333. We are available Monday-Saturday 9am-6pm, and we look...
Dribble
Would Not RecommendThe carafe dribbles when pouring the coffee....very messy.
From mrcoffee.com
Pouring tasty coffee should not be a hassle. Give us a call so that we can provide the best possible solution for you. For your convenience, we are he...
leaks
Would Not Recommendleaks from bottom .there water under unit after brewing.
From mrcoffee.com
Thank you for bringing this to our attention. We know how upsetting this can be, and we will do our part to ensure that this never happens again. Call...
My experience is not a happy one 6 months ago
Would Not RecommendHe purchased for me as a surprise. Sadly it's only lasted 6 months. It will not brew. Now I must purchase another Coffeemaker . Will be checking out other brands
From mrcoffee.com
We want to do what we can to make this right and keep you as part of our Mr.Coffee family. We encourage you to contact our customer care team at 1-800...
Failed twice in less than one year
Would Not RecommendWe were thrilled when Mr. Coffee sent us a replacement machine at no cost after the first one failed about a year ago. The first one sprung a leak during brewing, never delivering water to the spray head, instead all over the counter. Well now the replacement has failed, but this time it is due to overheating the water. This machine creates pure steam that cannot drip down from the shower head. It just operates like a vaporizer. Sad situation for what was once the best maker in the industry
From mrcoffee.com
It is our objective to ensure that you're completely satisfied with your FTX41 brewer and we would like to turn this experience around for you. Please...
Great Coffee Maker
Would RecommendI have this model FTX41-NP and it preforms great. I found it to be easy to program and it is wonderful to wake up in the morning to the smell of brewed coffee.
From mrcoffee.com
wort coffe maker ever
Would Not RecommendEvery time I make coffee it spews just about half of the pot of coffee all over my counter and floor. No matter how its cleaned or adjusted. if you are looking at this coffee maker DO NOT BUY its SO bad and wastes and incredible amount of coffee (which lets face it, is boarder line sacrilege)
From mrcoffee.com
We see where you're coming from, and we will like to do what we can to help. Please give us a call at 1-800-672-6333. For your convenience, we are her...
Coffee Maker Failed after 8 months use one time a
Would Not RecommendThe select/off Button Failed after 8 months of using one time a day.
From mrcoffee.com
Thank you for bringing this to our attention and we would like to see what we can do to assist you. Please give us a call at 1-800-672-6333. For your ...
Leaks like a sieve!
Would Not RecommendI purchased this about 3 months ago and about a week ago it started leaking out the bottom. We fill it at night before we go to bed and set the timer and in the morning we always have a puddle on the counter! Never had this problem with any other coffee maker. Very disappointed!
From mrcoffee.com
A leaking coffeemaker is not what we had in mind. Give us a call at 800-672-6333, so we can take a look into this for you. For your convenience, we a...
Great product
Would RecommendI got this as a replacement for another Mr Coffee maker which was very poorly designed. This one has all the features I need. The water indicator for the reservoir is in the front and visible on both sides of the carafe. Also, the other one, had too small an opening to pour the water, this model has a separate door on the top where you can easily pour in the water. Carafe is still goofy, but the coffee is very good.
From mrcoffee.com
Looks good, this is a free replacement.
Would RecommendI'll let you know when we use it, just got it today as a free replacement for a Mr. Coffee that only lasted about 3to4 months. Hope this one lasts a lot longer.
From mrcoffee.com
no longer my go to brand
Would Not RecommendI have enjoyed using Mr. Coffee coffee makers as long as I can remember. In fact, I am sure my family also enjoyed Mr. Coffee products while I was growing up. Sadly, I will be shopping for a new brand. This is my second Mr. Coffee coffee maker in less than a year. The first one began to leak from the base of the unit. The second model was more expensive, but here I am again, with a coffee maker that is unable to make coffee. For a coffee lover, this gives me pause. Something must have changed ov...
From mrcoffee.com
We want to keep you apart of our Mr.Coffee family and would like to get this sorted out for you. I am confident that one of our coffee experts can hel...
nice coffeemaker
Would Recommendreally nice coffeemaker that brews a good cup of coffee
From mrcoffee.com
Stay away!!!!!!
Would Not RecommendBough the unit less than 3 months ago and it's no longer drips coffee!
From mrcoffee.com
I can assure you we do stand by our products 100% here at Mr.Coffee and we would like to resolve this matter for you as quickly as possible. Please ca...
Mr coffee Quit working after 9 months.
Would Not RecommendThis coffee pot was working fine for 12 months and then suddenly quit workin. All lights come on when we start it but nothing happens. What is the problem?
From mrcoffee.com
That's something we do not like to hear! Please allow us the opportunity to look into this further for you regarding your FTX41-NP coffeemaker. Please...

This is not what we like to hear and we love to know more about your experience. Please give us a call at 1-800-672-6333. For your convenience, we are...