
Ratings & Reviews for Moen Digital Shower Matte Black 8.69-in WiFi Compatible Smart Universal Control panel for Shower
Ratings may include incentivized customer reviews.
What Customers Are Saying
The system offers precise temperature control, programmable presets, and smartphone app control. Customers with disabilities or young children appreciate the safety and independence it provides. However, many report reliability and connectivity issues, with the system frequently malfunctioning, shutting off unexpectedly, or failing to connect to the app. Some had to replace components multiple times and express frustration with poor customer support.
Customer review summary generated by AI, including incentivized reviews.Super cool addition
Would RecommendJust remodeled our master bath and added the Moen digital controller and used the app to pre set his and her settings. Super cool. Highly recommend.
From moen.com
Great Shower Controller
Would RecommendWarms up quickly and holds the preset temp accurately.
From moen.com
Love it !
Would RecommendWife loves the ability to have exact temp each time
From moen.com
While the Moen U line is costly it’s very nice
Would RecommendWe have been using this Moen U shower controller for over a year now. It has been trouble free and works great. It’s so nice just pushing a button and getting the same temperature water every time.
From moen.com
Just installed - looks beautiful!
Would RecommendThis was installed yesterday so I haven’t had a chance to use it yet. I set it up with the smart phone app and Alexa. No problems thank goodness. Can’t wait to use it later. Looks beautiful.
From moen.com
Great features
Would RecommendBought the shower control with the new house. The features are wonderful. Easy to use
From moen.com
This is a replacement from a previous controller
Would Not RecommendAs much as I like the features of the device, the first one broke within the first few months. The second replacement one will not program correctly. I did this before with the first one and had no issues. I'm hoping I don't have to get yet a third device. I'm not sure who makes moen products but I have a lot of them in my house. I have a fancy moen faucet that had to be replaced as well for other fault reasons. I really didn't sign up to be a plumber or tech, I think moen needs to spend s...
From moen.com
Really cool product with great options
Would RecommendBest dual output faucet on the market. Great look, simple to use, easy to install.
From moen.com
Great Shower Controller
Would RecommendEasy of installation, no knobs, great features and has Alexa integration.
From moen.com
New Moen Shower Control
Would RecommendWe just had it installed. Its different not having a handle to dial up your shower. But it looks great and works very well. Really nice to know the temperature of trhe shower so it is consistent from day to day. Also, hooking it up to the app so I can start and control the shower before I even leave my bed was easy!
From moen.com
Coolest Shower ever
Would RecommendAnother great decision by my husband. I was apprehensive but he was _ _ _ _ _!
From moen.com
easy to use
Would RecommendI bought this system do to severe arthritis. handles and levers have become difficult to use. the display is large enough to read and the buttons make it so easy to set temperature
From moen.com
Difficult to Troubleshoot
Would Not RecommendI bought a new home 3 months ago and the Moen TS3302TB was installed. I had a power outage yesterday and now the controller will not power on. The correction in the process is not at all straightforward..
From moen.com
Hello TnTC. We are sorry to hear that your U by Moen Shower 2-Outlet Digital Shower Controller, TS3302TB will not power on. When a power outage occu...
Worth the money
Would RecommendI finished our bathroom remodel almost a year ago and still convinced I made the correct decision installing the U. The way I looked at it was, I’m going to have to purchase a temperature valve anyways. Won’t have to purchase a trim kit or a diverter valve. Also two less holes for plumbing under the shower heads. It’s also nice having a night light in the bathroom that doesn’t take up a plug.
From moen.com
wireless setup is terrible!
Would RecommendI installed this shower control four months ago and couldn't get it to sync then. Tried today and no luck! It tried to sync once and indicated that I had a connection and now the app indicates the controller is off line.
From moen.com
Hello GolferEngineer. Thank you for sharing your feedback. We're sorry to hear that you're having difficulties syncing your U by Moen 2-Outlet Digit...
Couldn't get it to work on my phone.
Would RecommendI love it but I couldn't get it to connect to my phone.
From moen.com
Hello Ffastre. We are sorry to hear that you are unable to connect your phone to the U by Moen Shower Controller, TS3302TB. Our product specialists ...
Great fixture
Would RecommendVery happy with purchase easy to install mix water fast
From moen.com
Looks marvelous!
Would RecommendRecently remodeled our master bath and so glad our designer suggested this product. It looks great and is simple to control from the phone.
From moen.com
Incredible
Would RecommendThis Is amazing. We had a difficult shower to renovate because the shower was located between two pocket doors and there was no room for the shower valve. Our previous shower was a fiberglass shower with thick walls where the valve was located. This U by Moen was the perfect solution for our new tile shower. It works so well and being able to set the temperature is wonderful.
From moen.com
The best feature in our bathroom
Would RecommendThe Moen U has been an excellent purchase, the app is great I use it every morning to start the shower and get it to temp. The presets for different users is also great every time I step into the shower its a perfect 103 degrees.
From moen.com
Hello Tom Jones. We are sorry to hear about the trouble you are experiencing with your U by Moen Shower 2-Outlet Digital Shower Controller, TS3302TB ...