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Digital Shower Matte Black 8.69-in WiFi Compatible Smart Universal Control panel for Shower

Ratings & Reviews for Moen Digital Shower Matte Black 8.69-in WiFi Compatible Smart Universal Control panel for Shower

4.0
223
Review
 4 out of 5
223 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The system offers precise temperature control, programmable presets, and smartphone app control. Customers with disabilities or young children appreciate the safety and independence it provides. However, many report reliability and connectivity issues, with the system frequently malfunctioning, shutting off unexpectedly, or failing to connect to the app. Some had to replace components multiple times and express frustration with poor customer support.

Customer review summary generated by AI, including incentivized reviews.
223 Customer Reviews

Super cool addition

Would Recommend

Just remodeled our master bath and added the Moen digital controller and used the app to pre set his and her settings. Super cool. Highly recommend.

April 18, 2019

From moen.com

Great Shower Controller

Would Recommend

Warms up quickly and holds the preset temp accurately.

March 27, 2019

From moen.com

Love it !

Would Recommend

Wife loves the ability to have exact temp each time

March 26, 2019

From moen.com

While the Moen U line is costly it’s very nice

Would Recommend

We have been using this Moen U shower controller for over a year now. It has been trouble free and works great. It’s so nice just pushing a button and getting the same temperature water every time.

March 22, 2019

From moen.com

Just installed - looks beautiful!

Would Recommend

This was installed yesterday so I haven’t had a chance to use it yet. I set it up with the smart phone app and Alexa. No problems thank goodness. Can’t wait to use it later. Looks beautiful.

March 22, 2019

From moen.com

Great features

Would Recommend

Bought the shower control with the new house. The features are wonderful. Easy to use

March 20, 2019

From moen.com

This is a replacement from a previous controller

Would Not Recommend

As much as I like the features of the device, the first one broke within the first few months. The second replacement one will not program correctly. I did this before with the first one and had no issues. I'm hoping I don't have to get yet a third device. I'm not sure who makes moen products but I have a lot of them in my house. I have a fancy moen faucet that had to be replaced as well for other fault reasons. I really didn't sign up to be a plumber or tech, I think moen needs to spend s...

March 17, 2019

From moen.com

Response from Moen Consumer Services

Hello Tom Jones. We are sorry to hear about the trouble you are experiencing with your U by Moen Shower 2-Outlet Digital Shower Controller, TS3302TB ...

Moen Consumer ServicesMarch 20, 2019

Really cool product with great options

Would Recommend

Best dual output faucet on the market. Great look, simple to use, easy to install.

March 2, 2019

From moen.com

Great Shower Controller

Would Recommend

Easy of installation, no knobs, great features and has Alexa integration.

February 28, 2019

From moen.com

New Moen Shower Control

Would Recommend

We just had it installed. Its different not having a handle to dial up your shower. But it looks great and works very well. Really nice to know the temperature of trhe shower so it is consistent from day to day. Also, hooking it up to the app so I can start and control the shower before I even leave my bed was easy!

February 12, 2019

From moen.com

Coolest Shower ever

Would Recommend

Another great decision by my husband. I was apprehensive but he was _ _ _ _ _!

January 30, 2019

From moen.com

easy to use

Would Recommend

I bought this system do to severe arthritis. handles and levers have become difficult to use. the display is large enough to read and the buttons make it so easy to set temperature

January 28, 2019

From moen.com

Difficult to Troubleshoot

Would Not Recommend

I bought a new home 3 months ago and the Moen TS3302TB was installed. I had a power outage yesterday and now the controller will not power on. The correction in the process is not at all straightforward..

January 7, 2019

From moen.com

Response from Moen Consumer Services

Hello TnTC. We are sorry to hear that your U by Moen Shower 2-Outlet Digital Shower Controller, TS3302TB will not power on. When a power outage occu...

Moen Consumer ServicesJanuary 7, 2019

Worth the money

Would Recommend

I finished our bathroom remodel almost a year ago and still convinced I made the correct decision installing the U. The way I looked at it was, I’m going to have to purchase a temperature valve anyways. Won’t have to purchase a trim kit or a diverter valve. Also two less holes for plumbing under the shower heads. It’s also nice having a night light in the bathroom that doesn’t take up a plug.

January 1, 2019

From moen.com

wireless setup is terrible!

Would Recommend

I installed this shower control four months ago and couldn't get it to sync then. Tried today and no luck! It tried to sync once and indicated that I had a connection and now the app indicates the controller is off line.

December 16, 2018

From moen.com

Response from Moen Consumer Services

Hello GolferEngineer. Thank you for sharing your feedback. We're sorry to hear that you're having difficulties syncing your U by Moen 2-Outlet Digit...

Moen Consumer ServicesDecember 17, 2018

Couldn't get it to work on my phone.

Would Recommend

I love it but I couldn't get it to connect to my phone.

December 10, 2018

From moen.com

Response from Moen Consumer Services

Hello Ffastre. We are sorry to hear that you are unable to connect your phone to the U by Moen Shower Controller, TS3302TB. Our product specialists ...

Moen Consumer ServicesDecember 10, 2018

Great fixture

Would Recommend

Very happy with purchase easy to install mix water fast

December 2, 2018

From moen.com

Looks marvelous!

Would Recommend

Recently remodeled our master bath and so glad our designer suggested this product. It looks great and is simple to control from the phone.

November 29, 2018

From moen.com

Incredible

Would Recommend

This Is amazing. We had a difficult shower to renovate because the shower was located between two pocket doors and there was no room for the shower valve. Our previous shower was a fiberglass shower with thick walls where the valve was located. This U by Moen was the perfect solution for our new tile shower. It works so well and being able to set the temperature is wonderful.

November 29, 2018

From moen.com

The best feature in our bathroom

Would Recommend

The Moen U has been an excellent purchase, the app is great I use it every morning to start the shower and get it to temp. The presets for different users is also great every time I step into the shower its a perfect 103 degrees.

November 28, 2018

From moen.com