Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Many users find it easy to program and appreciate its ability to control up to 4 watering zones with customizable schedules. However, a significant number have experienced issues such as stuck valves, leaks, and the timer failing prematurely. The quality and durability of the product seem to be a common concern, with some users needing to replace it multiple times. Overall, the timer works well for some, but the high failure rate makes it difficult to recommend unreservedly.
Customer review summary generated by AI, including incentivized reviews.Zone 2 stopped working after a month
Would Not RecommendThis worked ok for the first month. Today, I find that zone 2 is not working. The display says it is working, but the inner valve will not open. It's a $60 item and in order to get a refund or replacement I am responsible for all postage. I'll just buy a different brand and write Melnor off as a bad buy.
Verified Purchaser
Anyone can set -up this product
Would RecommendThis product looks intimidating, but is very user friendly.
Verified Purchaser
This is great to hear! Thank you for taking the time to review our product.
Great 4 zone timer
Works great for setting up different watering zones in the yard off one water bib, wish it was a little better built, plastic can become brittle.
Verified Purchaser
Excellent
Would RecommendWorks Well
Verified Purchaser
Did not work after a few days!!
Would Not RecommendI installed the unit and set it to run every morning at 7:30am. I noticed after the 7th day my grass was turning brown. So I went outside at the set time to check what was going on. I saw that the unit is showing the faucet sign that its running with the timer but it is not activating to let the water out. I tried to do it manually to test it out and nothing. Same results the unit will showing that water is running but the unit is not activating to let the water out. So disappointed all the wor...
Great warranty
Would RecommendBought this in 2021. It got some water in it and wouldn't work. Emailed Melnor and asked how warranty works. Of course I gave them all the purchase info in my email. Got a response. Whats your address and we'll get a new one coming. Got it today. 4 days total from email to USPS mailbox. WOW!!!! GREAT CUSTOMER SERVICE!!!
Works great but.....
Would Recommendworks great but it is a little hard to learn to program but not to bad. I have it programmed and it has been doing what it does perfectly for weeks now. It's still a pain in the rump to turn it on manually. Need to watch some more video's i guess.
Verified Purchaser
Unreliable
Would Not RecommendI bought 2 of these timers. One is fine. The other one has 2 stations that absolutely will not come on--unless, for some reason they randomly decide to, which is seldom. I can't even get them to work on manual. So disappointing and frustrating.
leaking from the inside at season #3
Would Not RecommendThis was a great watering timer for our home. However the product upon install this season appears to have broken. It is leaking almost from the inside out. Water sprays out from where the seam is in the device. This could be internal seals have fails or something, but it's no longer functioning well enough to use. It's not the digital components just failing to direct water to the hoses. I have to look for another device, right when this product would be helping us the most. It does have a wa...
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Poor Quality
I bought one 4 years ago it worked great for 1 summer. I put it away for the winter and it would not work in the spring with new batts. I forget it had a warranty and just threw it away, and went to buy another because I really like the functionality. Same thing, worked good for the summer but was dead next spring. This time I contacted Melnor online and they were fantastic in sending me a new one. Unfortunately I used it for a couple months and it quit. Contacted Melnor again, they were grea...
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Third failure
Would Not Recommend(I'm the reviewer who wrote "Great UI, but fails quickly" below.) After two failures (described in my previous review), I was going to give up on this unit but I bought one more just because there wasn't anything better on the market. This third one has now failed. The failure mode this time is a little different. The unit randomly resets and leaves itself on the screen to set the time. I shouldn't have bothered with a third one.
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Works Well
Would RecommendEasy to program. Have a couple others I’ve used for several years. Still working well. Best price for this timer I found, was at Lowes.
Verified Purchaser
Watering circuits and/or programming unreliable
Would Not RecommendI am compelled to write this review to WARN the consumer that the product is NOT reliable. I've followed all directions, fussed with this thing for nearly two months. I thought I could devine it from my I/T and programming expertise. No dice. I have watering circuits that won't turn on as programmed, factory reset, reprogram, still the same persistent issues on one or more circuits. I am boat-anchoring this and can't look back, won't be dealing with "Melnor" customer service, and just urge ...
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Edit to previous review
Would RecommendI contacted the manufacturer after our timer stopped working in Year 2. They responded immediately and are sending a replacement. Excellent customer service. Works very well when it works
Awesome but overpriced
This timer was a game changer in our yard last summer. We disconnected it and stored it inside from November to May but it isn’t working now- the valve inside failed on one of the outputs, rendering it useless. $62 is a big investment for a one summer product.
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Common sense
Would RecommendIf you use a little common sense and don’t hang 4 hoses off a small plastic fitting, then you will be ok. People complain about the fittings breaking off aren’t thinking about this. My only problems are that sometimes the valves will be stuck closed. I am going to try the minute between each, but still don’t think that’s the issue. I have one unit that won’t turn any on sometimes. Between the 3 units I have, it’s hit or miss when they turn on. Kinda frustrating but cheaper than an irrigation sy...

Thank you for bringing this to our attention. We are sorry to hear about your experience with our product. We value the voices of our customers and a...