Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair removal feature and large capacity for handling bulky loads, with many highlighting reliable performance, quiet operation, and effective cleaning. However, a notable group reports mechanical concerns including balance problems during cycles, startup issues requiring multiple attempts, and inconsistent sensing features. Some mention error messages appearing without clear cause or units failing shortly after purchase. Despite these reliability issues, most customers consider the washer worthwhile for its standout pet hair functionality and spacious drum design.
Customer review summary generated by AI, including incentivized reviews.Great features!
[This review was collected as part of a promotion.] Purchase due to failure of existing Maytag washer after 10 years. While I have no complaints about it failing at the end of the warranty period, it is interesting. The new one has a bigger basket, which I love, and the Pet Pro feature with hair filter works great. My only complaint is the start button. It doesn’t seem to like a touch or a press. Either the touch tech needs to be improved or just make it simple and use a press switch. Keeping yo...
From maytag.com
not happy
Would Not Recommend[This review was collected as part of a promotion.] I bought on 3/2/26. and the unit is acting up on the control panel. they have to replace the board and panel. not a good start
From maytag.com
Very disappointed
Would Not Recommend[This review was collected as part of a promotion.] I am getting ready to return my second one in a month. The first one would not fill with water at all, the second one will not fill with more than five inches of water even with it set on "deep fill." I have tried it on many cycles with the same terrible results.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer water levels. Please see the following tro...
Nothing but issues from day two of owning washer.
Would Not Recommend[This review was collected as part of a promotion.] Within two days of having the washer, it broke. The drain hose from the tub was not attached properly and water was spewing everywhere from the side of the washer. We were able to fix that issue but the damage was done. Started using the washer again and it would constantly go off balance despite the size of the load. The washer is a 5.3 cu ft tub and should handle large loads, that is one of the reasons why we chose it. But it couldn’t e...
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
New technology
[This review was collected as part of a promotion.] I have a very old Maytag 39 year old washer and dryer they last forever they are very good machines
From maytag.com
Load it right!
Would Not Recommend[This review was collected as part of a promotion.] I started having out of balance and redistribute load issues on the first load and it is still very picky about how you load the washer. I have had service and parts replaced and it is not as particular but still takes a few try's to get load leveled before you can walk away in putting on a load.
From maytag.com
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Wash...
3 months later machine is broken
Would Not RecommendThere is a known issue with this machine when it loses balance it doesn't lock anymore. It's within warranty and the service company Maytag provides is horrible they said it will take 5 weeks to come check the machine not even fix it.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...
Great Features & Ease of Use.
[This review was collected as part of a promotion.] So far to date I have been satisfied with my new Maytag washer it has performed as expected and I like the features and ease of use.
From maytag.com
Love the Pet Pro
Would Recommend[This review was collected as part of a promotion.] I've had this new washer about a month and so far I love it. Since I have pets (furbabies) the pet pro feature is very helpful. I also like the variations and choices on load size, soil level, water temperature and so much more. So far, I highly recommend the Pet Pro Washer.
From maytag.com
features are great
[This review was collected as part of a promotion.] its doing great, no problems so far easy to work with
From maytag.com
[This review was collected as part of a promotion.] This is a very good washer, we are getting use to all of the different cycles it has. Very pleased with purchase.
From maytag.com
[This review was collected as part of a promotion.] Nice machine easy to use. Love the look in top. Quiet operation.
From maytag.com
Maytag washer
Would Not Recommend[This review was collected as part of a promotion.] I have been washing clothes for over 50 years but I have never had a washer that has unbalanced loads as much as this one does. I like the washer but I don’t want to stand next to it and watch it so I can be there when It starts to shake.
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New replacement washer
[This review was collected as part of a promotion.] Beautiful and cleans much better than the last washer !
From maytag.com
Love it
[This review was collected as part of a promotion.] Love being able to do bigger loads. The Pet pro hair remover works great too!!!
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...