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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
452
Review
 3.9 out of 5
452 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.

Customer review summary generated by AI, including incentivized reviews.
454 Customer Reviews

New technology

[This review was collected as part of a promotion.] I have a very old Maytag 39 year old washer and dryer they last forever they are very good machines

March 22, 2026

From maytag.com

Load it right!

Would Not Recommend

[This review was collected as part of a promotion.] I started having out of balance and redistribute load issues on the first load and it is still very picky about how you load the washer. I have had service and parts replaced and it is not as particular but still takes a few try's to get load leveled before you can walk away in putting on a load.

March 21, 2026

From maytag.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Wash...

Consumer CareMarch 23, 2026

3 months later machine is broken

Would Not Recommend

There is a known issue with this machine when it loses balance it doesn't lock anymore. It's within warranty and the service company Maytag provides is horrible they said it will take 5 weeks to come check the machine not even fix it.

March 19, 2026
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Response from MaytagTeam

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

MaytagTeamMarch 23, 2026

MaytagBrand

Great Features & Ease of Use.

[This review was collected as part of a promotion.] So far to date I have been satisfied with my new Maytag washer it has performed as expected and I like the features and ease of use.

March 19, 2026

From maytag.com

Love the Pet Pro

Would Recommend

[This review was collected as part of a promotion.] I've had this new washer about a month and so far I love it. Since I have pets (furbabies) the pet pro feature is very helpful. I also like the variations and choices on load size, soil level, water temperature and so much more. So far, I highly recommend the Pet Pro Washer.

March 17, 2026

From maytag.com

features are great

[This review was collected as part of a promotion.] its doing great, no problems so far easy to work with

March 17, 2026

From maytag.com

[This review was collected as part of a promotion.] This is a very good washer, we are getting use to all of the different cycles it has. Very pleased with purchase.

March 17, 2026

From maytag.com

[This review was collected as part of a promotion.] Nice machine easy to use. Love the look in top. Quiet operation.

March 17, 2026

From maytag.com

Maytag washer

Would Not Recommend

[This review was collected as part of a promotion.] I have been washing clothes for over 50 years but I have never had a washer that has unbalanced loads as much as this one does. I like the washer but I don’t want to stand next to it and watch it so I can be there when It starts to shake.

March 17, 2026

From maytag.com

New replacement washer

[This review was collected as part of a promotion.] Beautiful and cleans much better than the last washer !

March 16, 2026

From maytag.com

Love it

[This review was collected as part of a promotion.] Love being able to do bigger loads. The Pet pro hair remover works great too!!!

March 15, 2026

From maytag.com

The Perpro feature works better than expected & lo

[This review was collected as part of a promotion.] The wifi feature is very handy & works very well. Love I can add an extra cycle, like “drain & spin” if I’m not ready to take laundry out. The petpro feature works incredibly well & is very easy to clean out. It surprisingly collects a lot of lint & pet hair. It’s easy to to clean & put back on. It’s not loud, weighs the load before it starts the wash so appropriate amount of water is used.

March 15, 2026

From influenster.com

DO NOT BUY

Would Not Recommend

From the first load on it had issues with being off balance and you have to basically stand by the washer the entire time it is washing so you can redistribute the load, can't wash towels without getting stuck on the small middle section of the agitator and going out of balance. Wish i would of never bought this thing.

March 14, 2026
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Response from MaytagTeam

We regret that you are having concerns with your Maytag® Washer, and for it being unbalanced or for the vibration. Please see below for some addition...

MaytagTeamMarch 20, 2026

MaytagBrand

Would Recommend

[This review was collected as part of a promotion.]

March 14, 2026

From maytag.com

Not Happy

Would Not Recommend

[This review was collected as part of a promotion.] I bought this washer and in less then a month the hose inside of the washing machine broke. The water sprayed everywhere and leaked through my ceiling. Several weeks late I am still trying to get the warranty to fix my machine and fix the damage. I am not happy with the machine or the service.

March 13, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMarch 19, 2026