
Ratings & Reviews for Maytag Pet Pro High Efficiency Agitator Large ( 5.2-cu ft ) Top-Load Washer ( Classic Silver )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair filtration system for effectively removing pet hair and debris, with many noting dramatically cleaner laundry. The large 5.2 cubic foot capacity handles bulky items like queen-size comforters easily, and reviewers appreciate the quiet operation and multiple wash cycles. However, some report excessive noise during operation, and a notable group experiences mechanical issues including clothes remaining damp after spin cycles, power button problems, and unexpected machine locks. Despite these concerns, most customers find the cleaning performance and capacity worthwhile for pet owners.
Customer review summary generated by AI, including incentivized reviews.Good washer but cannot use the cleaning cycle
Would Not Recommend[This review was collected as part of a promotion.] The performance of the washer was good, except thatbalancing the load is the key to help itnot run into error. The cycle of cleaningwith Affresh did not work so I have to exchange foranother one. the cleaning cycle was stopped half way andlocked the li, even resetting and unplug the washer wouldn’t unlock it.
From maytag.com
Old school washer with updated features
Would Recommend[This review was collected as part of a promotion.] Runnng well so far. My clothes smell better and look cleaner.i am thrilled with the agitator, like the old days
From maytag.com
Great purchase
Would Recommend[This review was collected as part of a promotion.] Super happy with this washer and dryer set. The pet hair filter has been amazing!
From maytag.com
DO NOT BUY unless you have a lot of time to waste
Would Not RecommendYou will spend a LOT of time redistributing clothes in this washer....you have to baby sit the washer for the whole cycle and redistribute soppy wet clothes over and over. You cannot wash a large load or anything bulky. This washer if a waste of time and money. Often you will need to remove part of the load half way through and rewash. DO NOT BUY.
From Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )
Maytag PetPro
Would Not Recommend1st time worked great, 2nd time said "No water detected, check inlet hoses" OK, I hear the water filling... 🤷♀️ I have had the warranty people out 4 times for the same issue!! DO NOT BUY THIS SET!! If I could, I would return and buy something else!
From Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ...

Love this Washer
Would Recommend[This review was collected as part of a promotion.] I received my Maytag washing machine right before Christmas and I love it. I'm excited to do laundry now. The drum is big enough for my queen size comforter and there is still room in there. I love all the washing options and having the pet hair filter. I have two cats and a dog, so that is needed.
From maytag.com
Great feature! Love the agitator!!
Would Recommend[This review was collected as part of a promotion.] Love the agitator! Large drum! Maytag tried and true
From maytag.com
Save your money
Would Not RecommendSave your money, and look elsewhere. I was really excited to get this washer but it has been nothing but problems. It goes off balance frequently. It would just be a throw blanket and two towels and it will go off balance. My husband made sure that it was Level and we still have the same issue. You will then try to distribute the items in the washer and it will tell you three more times that it is off-balance then the whole cycle will restart. To turn the machine on the buttons that you press ta...
From maytag.com
Hello, We value your time and would like to look into the concerns with your Washer. Excessive vibration or an "out-of-balance" load, common during hi...
Like the pet pro option
Would Not Recommend[This review was collected as part of a promotion.] So far good results. Loads seem to take longer than my old front loader. I like the pet pro option.
From maytag.com
worst Maytag I've ever owned
Would Not RecommendIt doesn't fill properly, 2" of water and it starts agitating. Grinds the clothes up with not enough water to wet underwear. #2) only cold water delivered even when the dial is at hot water. 3) Noisy, sounds like grinding sand. #4) Clean Washer option..I left and came back 3hrs later still cycling.
From Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( White )
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Great marketing, poor performance!
Would Not Recommend[This review was collected as part of a promotion.] Great marketing by Maytag! I fell for the pet hair catching system. Definitely doesn’t do anything more than a normal washer except cost more! Quite a bit more!
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. If the Pet Pro Filter is not effectively...
Great Features
Would Recommend[This review was collected as part of a promotion.] I've had my new washer for a couple of weeks. It looks great. I love the pet pro option. I love that the agitator keeps everything balanced. It is noisier than I care for. The wash cycles are quite long. I also noticed that you either have to use less detergent or run an extra rinse cycle to get the detergent out of clothes. But, it works well when I use less detergent, and it seems to still clean my clothes.
From maytag.com
[This review was collected as part of a promotion.] FIRST TIME USING POPPED A CODE. CALLED FOR SERVICE TECH SAID IT IS ALL GOOD, PUT A LOAD IN 5 MINUTES LATER, CODE UP AGAIN. AWFUL PRODUCT FROM THE START. OH AND BY THE WAY IT IS STILL NOT FIXED
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Love the PetPro set!
Would Recommend[This review was collected as part of a promotion.] We bought the pet pro washer and dryer set about a month ago and so far it has been excellent. The drum is enormous! Love that we can now wash and dry our largest comforter at home and not have to go to the laundromat anymore! It does a great job cleaning and gives you the ability to do a pre soak and even has a built in faucet to rinse out the detergent cup. The pet pro filter has caught so much of our dogs hair and stopped it from going into ...
From maytag.com
defective does not spin after wash
Would Not Recommend[This review was collected as part of a promotion.] This washer is a replacement of similar washer that was defective due to it not doing a final spin after a regular wash cycle. Well, right after installation, on the first wash on new washer, it happened again. After the regular wash cycle, it does not do a final spin after wash to drain clothes. I read the entire manual to make sure I completed every step on the wash cycle to make sure I did everything right. I have received a defective repl...
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Total bust … didn’t remove any pet hair!
Would Not RecommendPurchased this unit specifically for the pet pro feature. I was excited to remove lint rollers from every room… pet hair from the 4 short haired dogs 2 barn cats is always an issue. This washer didn’t catch any extra pet hair. Still have to do multiple washes and hope the dryer catches most of it. Total waste of the extra money for a feature that is simply a marketing ploy…
From Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )
We regret the concerns you are having with your Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

Love the dog hair catcher amd the agitation
Would Recommend[This review was collected as part of a promotion.] The agitation is fantastic. The dog hair catcher makes a huge difference
From maytag.com
Great Features, easy to use, Cleans great!
[This review was collected as part of a promotion.] Excellent machine so far, easy to use, great ergonomics, pet pro feature works well. Small footprint for a 5.2 CU Ft machine
From maytag.com
We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?