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Pet Pro High Efficiency Agitator Large ( 5.2-cu ft ) Top-Load Washer ( Classic Silver )

Ratings & Reviews for Maytag Pet Pro High Efficiency Agitator Large ( 5.2-cu ft ) Top-Load Washer ( Classic Silver )

3.9
158
Review
 3.9 out of 5
159 Reviews


62% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair filtration system for effectively removing pet hair and debris, with many noting dramatically cleaner laundry. The large 5.2 cubic foot capacity handles bulky items like queen-size comforters easily, and reviewers appreciate the quiet operation and multiple wash cycles. However, some report excessive noise during operation, and a notable group experiences mechanical issues including clothes remaining damp after spin cycles, power button problems, and unexpected machine locks. Despite these concerns, most customers find the cleaning performance and capacity worthwhile for pet owners.

Customer review summary generated by AI, including incentivized reviews.
159 Customer Reviews

Good washer but cannot use the cleaning cycle

Would Not Recommend

[This review was collected as part of a promotion.] The performance of the washer was good, except thatbalancing the load is the key to help itnot run into error. The cycle of cleaningwith Affresh did not work so I have to exchange foranother one. the cleaning cycle was stopped half way andlocked the li, even resetting and unplug the washer wouldn’t unlock it.

January 14, 2026

From maytag.com

Old school washer with updated features

Would Recommend

[This review was collected as part of a promotion.] Runnng well so far. My clothes smell better and look cleaner.i am thrilled with the agitator, like the old days

January 13, 2026

From maytag.com

Great purchase

Would Recommend

[This review was collected as part of a promotion.] Super happy with this washer and dryer set. The pet hair filter has been amazing!

January 12, 2026

From maytag.com

DO NOT BUY unless you have a lot of time to waste

Would Not Recommend

You will spend a LOT of time redistributing clothes in this washer....you have to baby sit the washer for the whole cycle and redistribute soppy wet clothes over and over. You cannot wash a large load or anything bulky. This washer if a waste of time and money. Often you will need to remove part of the load half way through and rewash. DO NOT BUY.

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Response from MaytagTeam

We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?

MaytagTeamJanuary 14, 2026

MaytagBrand

Maytag PetPro

Would Not Recommend

1st time worked great, 2nd time said "No water detected, check inlet hoses" OK, I hear the water filling... 🤷‍♀️ I have had the warranty people out 4 times for the same issue!! DO NOT BUY THIS SET!! If I could, I would return and buy something else!

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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ...

MaytagTeamJanuary 12, 2026

MaytagBrand

Love this Washer

Would Recommend

[This review was collected as part of a promotion.] I received my Maytag washing machine right before Christmas and I love it. I'm excited to do laundry now. The drum is big enough for my queen size comforter and there is still room in there. I love all the washing options and having the pet hair filter. I have two cats and a dog, so that is needed.

January 9, 2026

From maytag.com

Great feature! Love the agitator!!

Would Recommend

[This review was collected as part of a promotion.] Love the agitator! Large drum! Maytag tried and true

January 8, 2026

From maytag.com

Save your money

Would Not Recommend

Save your money, and look elsewhere. I was really excited to get this washer but it has been nothing but problems. It goes off balance frequently. It would just be a throw blanket and two towels and it will go off balance. My husband made sure that it was Level and we still have the same issue. You will then try to distribute the items in the washer and it will tell you three more times that it is off-balance then the whole cycle will restart. To turn the machine on the buttons that you press ta...

January 5, 2026

From maytag.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Washer. Excessive vibration or an "out-of-balance" load, common during hi...

Consumer CareJanuary 9, 2026

Like the pet pro option

Would Not Recommend

[This review was collected as part of a promotion.] So far good results. Loads seem to take longer than my old front loader. I like the pet pro option.

January 5, 2026

From maytag.com

worst Maytag I've ever owned

Would Not Recommend

It doesn't fill properly, 2" of water and it starts agitating. Grinds the clothes up with not enough water to wet underwear. #2) only cold water delivered even when the dial is at hot water. 3) Noisy, sounds like grinding sand. #4) Clean Washer option..I left and came back 3hrs later still cycling.

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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamJanuary 6, 2026

MaytagBrand

Great marketing, poor performance!

Would Not Recommend

[This review was collected as part of a promotion.] Great marketing by Maytag! I fell for the pet hair catching system. Definitely doesn’t do anything more than a normal washer except cost more! Quite a bit more!

January 4, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. If the Pet Pro Filter is not effectively...

Consumer CareJanuary 8, 2026

Great Features

Would Recommend

[This review was collected as part of a promotion.] I've had my new washer for a couple of weeks. It looks great. I love the pet pro option. I love that the agitator keeps everything balanced. It is noisier than I care for. The wash cycles are quite long. I also noticed that you either have to use less detergent or run an extra rinse cycle to get the detergent out of clothes. But, it works well when I use less detergent, and it seems to still clean my clothes.

January 2, 2026

From maytag.com

Would Not Recommend

[This review was collected as part of a promotion.] FIRST TIME USING POPPED A CODE. CALLED FOR SERVICE TECH SAID IT IS ALL GOOD, PUT A LOAD IN 5 MINUTES LATER, CODE UP AGAIN. AWFUL PRODUCT FROM THE START. OH AND BY THE WAY IT IS STILL NOT FIXED

December 31, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareJanuary 8, 2026

Love the PetPro set!

Would Recommend

[This review was collected as part of a promotion.] We bought the pet pro washer and dryer set about a month ago and so far it has been excellent. The drum is enormous! Love that we can now wash and dry our largest comforter at home and not have to go to the laundromat anymore! It does a great job cleaning and gives you the ability to do a pre soak and even has a built in faucet to rinse out the detergent cup. The pet pro filter has caught so much of our dogs hair and stopped it from going into ...

December 31, 2025

From maytag.com

defective does not spin after wash

Would Not Recommend

[This review was collected as part of a promotion.] This washer is a replacement of similar washer that was defective due to it not doing a final spin after a regular wash cycle. Well, right after installation, on the first wash on new washer, it happened again. After the regular wash cycle, it does not do a final spin after wash to drain clothes. I read the entire manual to make sure I completed every step on the wash cycle to make sure I did everything right. I have received a defective repl...

December 29, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareJanuary 8, 2026

Total bust … didn’t remove any pet hair!

Would Not Recommend

Purchased this unit specifically for the pet pro feature. I was excited to remove lint rollers from every room… pet hair from the 4 short haired dogs 2 barn cats is always an issue. This washer didn’t catch any extra pet hair. Still have to do multiple washes and hope the dryer catches most of it. Total waste of the extra money for a feature that is simply a marketing ploy…

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Response from MaytagTeam

We regret the concerns you are having with your Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

MaytagTeamJanuary 6, 2026

MaytagBrand

Love the dog hair catcher amd the agitation

Would Recommend

[This review was collected as part of a promotion.] The agitation is fantastic. The dog hair catcher makes a huge difference

December 28, 2025

From maytag.com

Great Features, easy to use, Cleans great!

[This review was collected as part of a promotion.] Excellent machine so far, easy to use, great ergonomics, pet pro feature works well. Small footprint for a 5.2 CU Ft machine

December 28, 2025

From maytag.com