Ratings & Reviews for Master Forge 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved)

Garbage

This pellet stove is garbage. Sensors, igniters, fans, control panel. I’ve cleaned or replaced them all. In fact my 2nd igniter just went after one season. It’s a pain to work on. It’s a simple design anyone with some mechanical ability can fix it but you have to take apart the entire thing to replace anything on it. Pay the extra money get a better more expensive one. This thing is garbage. Customer service is terrible. Impossible to get ahold of anyone or get decent information. They just send...

Pellet stove

Nothing

Broken after 2 uses

After only using it twice, the auger stopped working

Fills my house with smoke

I have had it for going on 3 days now and it keeps filling my house with smoke at random times.. Everything is hooked up properly, no blockages in the pipe, adjusted the settings and I woke at 3:30 am to my smoke alarm going off. The "after hours" customer service number proceeds to tell me its after hours 🤦‍♀️ I'm at a loss; I don't know what else to do

Will not heat 400 s. feet. Must clean ash every

NO ash pan so must clean ash every day using a large soup spoon. Had to buy a propane stove and set right beside it to keep 400 sq. feet heated. After twenty something years I will never go to Lowes again. I can't afford to have this stupid stove removed

Master Forge H140XL

02/10/24 Installation is standard, Heats Great ! I have it set on P3 medium, the heat output is consistent and maintains setpoint without any issues, even on the lowest fan speed (whisper quiet). Less ash than my last stove of 14yrs. at 1/2 the price. The Instructions for setup of controls should be written clearer such as: ECO and other settings can't be changed while in stove is heating, No room temp reading on LCD display, I want to know what the "password" is the control asks for? No mention...

Easy to install and clean and control feed and tem

I like that 👌 I can control the temperature and the feed of the pellets. It's easy to clean and gives what we need for our home.

Wi-Fi feature nice , also can set timers

Great , does the job and maintains temp, clean burning as well …

Masterforce pellet stove

It seems like a good deal, it’s not, the settings on the stove are very flaky, the directions do not show you how to change how or when it turns on after you use either set eco mode 1 or 2, could be much better with better control

Good secondary/supplemental heat source

My 1970s split level house is all electric heating. It has original radiant heat in the ceilings and newer ductless mini-spits installed within the last 6 years. During December, January and February, I use triple the electricity each of those months compared to any other month in the year. I installed this in the downstairs family room. The heat radiates upstairs. My budget electric bill was cut by $78/month for an electric savings of $936/year. One bag of pellets last about 24 hours when ...

Great machine

Love the fact that I can load this machine just twice a week instead of every day like my old unit.

OK BUT

WIFI WORKS GREAT but when i redid my router i lost the wifi and no where on the manual does it show a rest button . every where i look it tells you to unplug it then plug it back in then hit the reset but there is NO REST BUTTON VERY FRUSTRATING TO SAY THE LEAST .If it had a reset button 5 stars all day long but alas no reset button so it lost 2 stars for that .

Won't work on highest setting for long. Unreliable

It worked fine for a few days but then I started getting error codes whenever I ran it on the highest setting. I can run it all day on the lower settings, however, these are too low to warm up the house on days at or below freezing. I contacted the manufacturer 4 times. They advised me to change the settings, sent me replacement sensors, advised me to change the settings again and then just said sometimes they'll shut off when they get too hot. I don't feel like taking this apart and waiting fo...

Caught fire twice Master Forge C/S is horrible

The pellet drop pipe clogged and back feed into the hopper. Smoldering pellets filled the hole house with thick smoke twice. The second time was really bad. Tryed to clean it out with my pellet stove vaccum only to have it catch fire. I unpluged it ansd sprayed water in it to put the smoldering pellets out making a huge mess..Master forge customer service was a 7 hour nightmare. Sent pictures to them only for them to tell me it was my fault I did not clean it. I did as the instructions said to d...

Curious of settings so far so good just feel like I don't have it set right to blow well this is my main heat source

Manual isn't the best

Once we could figure out how to operate it ran fine

So far it is amazing.

Going on two weeks, and so far, it has been AMAZING. I downloaded the app, set up a program to run. It turns on and off throughout the day and night. This is almost as easy as having HVAC system, ( we do ) at a fraction of the cost to run it. Plus, this stove warms our house more than the hvac system. We have 1800 sf home, still need to upgrade our singlepane windows, but this stove runs on P4 and keeps our home in the mid 70s. So far I have no complaints, it is a little confusing learning/adjus...