Ratings & Reviews for Master Forge 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Master Forge pellet stove has received mixed reviews. Some users report the stove is easy to use, effectively heats their homes, and has good temperature control features. However, many customers have experienced significant issues, including the stove catching fire, overheating, frequent error codes, and not providing adequate heat for the advertised square footage. Several users had to replace multiple parts within the first year. There are also safety concerns, with reports of the fire spreading to the hopper and nearly causing house fires. Overall, the majority of reviews indicate the stove is unreliable and potentially dangerous.
Customer review summary generated by AI, including incentivized reviews.Wonky but works
Would RecommendControl panel settings don't work as expected and the information in the instructions is so not helpful. The unit itself has been running well for a year now. once we figured out how to get it to operate. Eco 1 P3 is the only functional setting.
OVERLY COMPLICATED
Would Not RecommendThe task of programing this stove is way over the top ! completely overly complicated from the start AND TOTALLY UNNEEDED ELECTRONICS ! also i would not purchase this stove if you have small children as it gets extremely hot on the sides of the stove ! and it needs a lot of space to the sides away from the heat vents !
Verified Purchaser
Thank you for the inquiry. If you need more assistance with programming your stove, please call us at 833-950-1184 and follow the prompts for technic...
Heater
Would RecommendNice customer service
Verified Purchaser
Multi error codes
Would Not RecommendTo many surprise problems. Built cheap. And fans are to small. Unit has to be unplugged to run after some error codes. Side panels always off. Exhaust blower is small for the stove and will stall or stop, causing error codes. My cabins is in the rockies, wouldn't recommend if your remote, or not a handy person. 1st one I had came in fork lift damage. 2nd (replacement) showed no signs of damage but the top was severely dented. They sent me a new top. Wasn't the easiest to replace. O...
Very Dangerous
Would Not RecommendBought new at Lowe's ran 3 bags of pellets. Hopper caught fire. DO NOT BYE THIS STOVE.
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Pellet stove
Would Not RecommendAuger didn't last a year. Almost caught house on fire!
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
Disappointed
Would Not RecommendGot this stove and noticed that it seemed to have been dropped or something, as the entire side is bent downward from the front to the side, with no help from the manufacturer besides sending parts and pieces. They don't seem to understand how lopsided it is and that the holes don't match up, so parts don't fit. No Help whatsoever from anyone. We spent a lot of money on a lopsided bent-down stove and are told the warranty doesn't even matter- the most ridiculous situation ever been apart of.
It’s unacceptable for a product to arrive damaged, and we apologize for the inconvenience you've faced trying to resolve it. A bent frame affecti...
ran for two days now auger won,t come on no power comming out of module control box for aurger not sure why
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Less Than Ideal
Would Not RecommendI purchased this unit at the end of October, 2024 and installed it the next month. I live in Maine and wanted this to take the chill off and help reduce my heating bill. For starters, the hopper does not fit anything near 80 pounds of pellets. At most, I've gotten a bag and a half in. I noticed that when I clean it daily (yes, it has to be cleaned daily), there were a ton of unburned pellets on the side of the tray. I tried playing around with the speed but was not able to fix it, resulting in ...
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That Lowe's sell very good products.
Would RecommendI like every thing about this product.
From 1200-sq ft Pellet stove with 30-lb Hopper (EPA Approved) Verified Purchaser
Thank you for your review and feedback. We'd like to speak to you about your experience with this unit. Please give us a call at 1-855-663-0660. ...