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Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

4.1
545
Review
 4.1 out of 5
545 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior and convenient features like a craft ice maker. Customers generally appreciate the sleek design and functionality, but some have reported issues with the ice maker, water dispenser, and door mechanisms, raising concerns about the product's long-term reliability. The overall sentiment is mixed, with the unique ice maker being a highlight, but the durability of certain components seeming inconsistent.

Customer review summary generated by AI, including incentivized reviews.
545 Customer Reviews

Great look and love having the 2 ice makers!

[This review was collected as part of a promotion.] I purchased the refrigerator almost a year ago and it has been running great. I recently had an issue with the craft ice machine and the issue was resolved quickly and efficiently through LG’s Customer Service Department.

October 23, 2023

From lg.com

Nothing but problems

Nothing but problems with the craft ice maker. Have had it LESS than a year and have had to replace the ice maker twice!

October 17, 2023

From lg.com

Response from Customer Care

Hey there. We understand how big of a role your craft ice maker plays in the experience with your fridge. We'd like to offer our assistance! Please re...

Customer CareNovember 9, 2023

Not bad, has room for improvements

So far this has been a good fridge. The handles are in an odd spot for me, but great for my kids. It was a little odd not having anywhere for butter or smaller items with a little flap door in the fridge, and also not having a drawer in the mid section, but that is just me coming from a more expensive model to a cheaper one. Having the drawers all low can be annoying, and the little front door is a gimmick, as the shelves in the door are stocked with sauces and such, not drinks, which is what...

October 17, 2023

From lg.com

Awesome fridge

Purchased this refrigerator because of the craft ice machine. It's a great feature for bourbon drinkers. And customer service was great when it went down and sent parts very quickly

October 16, 2023

From lg.com

Craft Ice Feature is a blast!

[This review was collected as part of a promotion.] Loving the craft ice maker and the size of my side by side combo. Especially enjoy the special door opening feature where we can just open half the door to get every day items like drinks and condiments.

October 16, 2023

From lg.com

Love the craft ice. Big cubes, don't melt fast

Love it so far. Love the space. Looks good and has enough room.

October 14, 2023

From lg.com

Great fridge

So far so good, really like this fridge,family all loves the craft ice and all the room it has.vary happy with our choose on this one !

October 7, 2023

From lg.com

Everything is great

[This review was collected as part of a promotion.] Purchased a month ago and it’s great, has everything i wanted plus more can’t beat that.

October 2, 2023

From lg.com

Great refrigerator

[This review was collected as part of a promotion.] I am so impressed by the size of this refrigerator

October 2, 2023

From lg.com

LG Model llsds2706s is wonderful

We bought this a month ago. We'd moved and didn't Ike the one in the house we bought. We had a similar LG model at our old house and loved it. This one is bigger! Love the door-in-door feature and fingerprints, when they do show, wipe off easily with a soft cloth. People who don't like side by sides site the freezer space. However, this one hits the mark on storage. Plenty of room!

October 2, 2023

From lg.com

[This review was collected as part of a promotion.] love the fridge, never dreamed it was so advanced in design and functionality

September 25, 2023

From lg.com

Overall the features are great!

Very satisfied. The only comment I would make pertains to the tray for the craft ice. It needs to be designed so that the tray doesn't accidently fall out if it is opened too far.

September 25, 2023

From lg.com

Great Ice

Would Recommend

The craft ice is awesome Great for mixed drinks or keeping your drink cool for a long time

September 22, 2023
Verified PurchaserIncentivized
Was this Review Helpful ?

not worth buying

I bought this in the spring and by July the ice maker was broken and now it is the end of September and it is still ot fixed..I get nothing but run arounds..I would never buy another LG anything..paid a high price for it and now I can't get it fixed...would not recommend this fridge to anybody

September 22, 2023

From lg.com

Response from Customer Care

Hi there. Thank you for taking the time to leave us a review on the 27 cu. ft. Side-By-Side Door-in-Door® Refrigerator with Craft. Ice™ We want to ens...

Customer CareOctober 19, 2023

Nothing but problems with the craft ice maker.

Nothing but problems with the craft ice maker. In less than a year we have gone through 3 ice makers. The original and two replacements. Horrible investment.

September 22, 2023

From lg.com

Response from Customer Care

Hi! We understand how important of a feature the craft ice maker is. We're here to help! Please send us a private message on Facebook or Twitter with ...

Customer CareOctober 19, 2023

nothing great about this fridge

I bought this February first this year and by July the ice maker quit working and now we have September and I still haven't got it fixed...another repairman is supposed to come this week..to be honest..I am really disappointed in this fridge..for the money I paid, I expected more...the craft ice maker is still working , but my husband doesn't like it, says the ice has an after taste...and we bought it especially for the craft ice...like I said VERY DISAPPOINTED

September 19, 2023

From lg.com

Response from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. It’s clear that you chose this refrigerator with high expectations—especially ...

LGNovember 4, 2025

Nothing but problems with the craft ice maker

Terrible ! I bought this less than a year ago and have had to replace the craft ice maker two times already.

September 17, 2023

From lg.com

Response from LG

Hello, Raven. Thank you for sharing your experience with your LG Refrigerator. Having to replace the craft ice maker twice within the first year of ow...

LGNovember 5, 2025

Didn't last long.

[This review was collected as part of a promotion.] Refrigerator was delivered on Wednesday , August 30, 2023. On Sunday , September 3, 2023, refrigerator side will not hold set temperature of 37 degrees. I had placed digital refrigerator thermometers on both sides to make sure refrigerator functioned as it should. Waiting on service.

September 9, 2023

From lg.com

Response from Customer Care

Hey there. Thank you for taking your time in leaving a review regarding your 27 cu. ft. Side-By-Side Door-in-Door® Refrigerator with Craft Ice™. We un...

Customer CareSeptember 18, 2023

Nice design

[This review was collected as part of a promotion.] I like the design and functionality of this model very much.

September 7, 2023

From lg.com

Great Ice Maker

[This review was collected as part of a promotion.] I really like the ice maker. The product is excellent and works well.

September 2, 2023

From lg.com