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Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

4.1
545
Review
 4.1 out of 5
545 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior and convenient features like a craft ice maker. Customers generally appreciate the sleek design and functionality, but some have reported issues with the ice maker, water dispenser, and door mechanisms, raising concerns about the product's long-term reliability. The overall sentiment is mixed, with the unique ice maker being a highlight, but the durability of certain components seeming inconsistent.

Customer review summary generated by AI, including incentivized reviews.
545 Customer Reviews

Excellent service!

I have never had such immediate attention to the service of my new LG refrigerator. Had a little problem with the craft icemaker and within days Keith my service man who was amazing had it shipped to my house and then installed in 20 minutes. I have had a lot of service situation due to just finishing construction and this was by far my best experience. Thank you again so much.

March 25, 2023

From lg.com

Response from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive...

LG Social MediaMarch 26, 2023

Great fridge so far

Would Recommend

I love the craft ice ! And I love all the space it has in it my last two fridges have been French door ones and this one just feels so much more roomy ! So far so good have only had it week or so . So will see how long it lasts . But so far I love it. Even the no handles too !

March 21, 2023
Verified Purchaser
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Response from LGAnswers

Awesome! We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and q...

LGAnswersApril 26, 2023

LG

I Love the space! It is so stylish.

This is one of the best refrigerators on the market. From the exterior to the interior just so Awesome! We get a lot of compliments on the look and the features of the ice maker. In the last month we purchased all LG kitchen products.

March 14, 2023

From lg.com

Response from Social Media

Your many positive comments are really appreciated and thank you for taking time out to make them. Your comments have been shared with our entire team...

Social MediaMarch 14, 2023

Nice looking refrigerator with great features

Bought this refrigerator in November 2022. I really like the refrigerator. It really cool to be able to see inside without opening. I also like the craft ice maker on it but the regular ice maker seems to freeze up a lot & gets clogged up. I don’t know why companies can’t seem to get ice makers right. The refrigerator is very stylish/modern looking too. Overall I am pleased with refrigerator but disappointed with ice maker. So far craft ice has no problems.

March 14, 2023

From lg.com

Response from LG Social Media

Hey how are you Lisa. Thanks for reaching out and providing that feedback. We are excited to hear the love you have with your LG Refrigerator. We want...

LG Social MediaApril 3, 2023

Craft Ice Maker is Junk

The craft ice maker has gone down TWICE NOW. Naturally it’s out of warranty now. Don’t buy this unit!

March 8, 2023

From lg.com

Response from LG Social Media

Thank you so much for taking the time to provide us with feedback. We apologize that you had such an experience with your LG product. We work continuo...

LG Social MediaMarch 9, 2023

Would Not Recommend

NOT A HAPPY CUSTOMER , bought the fridge January of 2022 February of 2023 the convince door latch breaks, no big deal I bought the extended warranty turns out that's a joke. The latch is not a normal wear and tear part and wont cover it ....its a plastic latch how is it not going to break .... LG is no help either will not stand behind there product one month out of warranty wouldn't even split the the repair cost or anything so both the fridge and the Lowes extended warranty are not good cust...

February 27, 2023
Verified Purchaser
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Response from LGAnswers

We value your feedback and highly appreciate the time you've taken to provide it to us. We're sorry to hear about your negative experience wi...

LGAnswersMarch 2, 2023

LG

Great fridge with the amenities of craft ice ,

I have had my new fridge for 5 months now and could not be more pleased. Very good design for ease of life , the easy access door is great the craft ice is amazing.

February 24, 2023

From lg.com

Excellent Choice

[This review was collected as part of a promotion.] We made this purchase early December. Excellent choice. The craft ice is a nice feature. Lots of space and room. Really quiet.

February 18, 2023

From lg.com

Great product !

[This review was collected as part of a promotion.] Unit has decent capacity and quite operation. Best part, it has 2 ice maker. One regular cube ice and the other one is craft ice. Will never run out of ice !

February 18, 2023

From lg.com

Great features like Door in door

[This review was collected as part of a promotion.] I just purchased this frig and was very happy with its overall size ,finish ,style and was most impressed with the door in door idea which prompted me to purchase it as well as the high ratings from consumer reports on LGs as one of the best. I would have given this a 5 star rating until I realized to late that there are no multiple rails for changing shelf heights . All the shelves have one setting except the top one which allows you to raise ...

February 14, 2023

From lg.com

Response from Social Media

Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our ...

Social MediaFebruary 17, 2023

Love 2 ice makers

[This review was collected as part of a promotion.] My precious 2 year old frig ice maker broke multiple times. I love having 2 ice machines now. I went from the 3 door back to 2 doors because I felt hair and dust fell into the freezer section. The 2 door it seems the veggie drawer is so far down it’s like getting on the floor. I like the smooth look flat design.

February 11, 2023

From lg.com

Lovely frig

Would Recommend

It is a nice frig but it seems I have to stand in my head to open bottom veggie bend. I went to this style from the 3 door because I left it allowed hair and dirt to fall in freezer. So it’s a toss up. So far 2 super nice ice makers.

February 8, 2023
Verified Purchaser
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HEAVEN-SENT

Husband had to be home 24/7 to help me recuperate from shoulder surgery (2 rotator cuff tears; arthritis/calcium calcification removal; shredded bicep tendonotomy = UGH!) By a welcome twist of fate, i received a small 'windfall" and we gutted our kitchen...FINALLY, after 22+ years of hating our 'ship galley' kitchen with a passion...{all of 6 cabinets and a tiny sink and no counter space - it was awful}. He did a lot of research (including a new subscription to Consumer Reports) before we settl...

January 31, 2023

From lg.com

LG Electronics - LRSDS2706

excellent, works great , love the ice maker, plus the doors.. super nice

January 30, 2023

From lg.com