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Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

4.1
545
Review
 4.1 out of 5
545 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior and convenient features like a craft ice maker. Customers generally appreciate the sleek design and functionality, but some have reported issues with the ice maker, water dispenser, and door mechanisms, raising concerns about the product's long-term reliability. The overall sentiment is mixed, with the unique ice maker being a highlight, but the durability of certain components seeming inconsistent.

Customer review summary generated by AI, including incentivized reviews.
545 Customer Reviews

Love this refrigerator and all its features

We were looking for a new refrigerator. We had been making craft ice in molds. So much easier have the craft ice maker. We have had to reset the arm that goes down to know when it needs more ice balls.

June 21, 2024

From lg.com

(2) Ice Makers and they both work great.

[This review was collected as part of a promotion.] We bought this LG refrigerator 14 months ago and couldn't be any happier. Our previous refrigerator was a very popular brand that did'nt have a clue how to design a reliable ice maker. They replaced (2) in the first 5 months and we replaced the last one at our cost, which lasted (3) months. We used ice trays for the next (2) years, then bought the LG

June 8, 2024

From lg.com

Awesome Refrigerator!

[This review was collected as part of a promotion.] I love the extra door in the door & the water & ice dispenser is so convenient! Very satisfied!

May 26, 2024

From lg.com

There is no great features. My pop cannot fit insi

[This review was collected as part of a promotion.] No, I am not happy with it. I am a soda drinker or a pop drinker inside the refrigerator. The shelf is not big enough to hold soda bottle 2 L you can’t put 2 L on the door because they get flat vegetable, but I do buy a lot of pop and I did not think about that. None of my pop can fit in the middle of the refrigerator and I do not put on the doors.

May 15, 2024

From lg.com

Response from LG

We're sorry to hear about your experience with our refrigerator. We appreciate your feedback and will consider it for future improvements. We aim to p...

LGJune 3, 2024

LG Refrigerator with craft ice

So far we absolutely love everything about this product.

April 29, 2024

From lg.com

Ice Machine

I have had nothing but issues with model. All though purchase an extended warranty & as of today still waiting on a reply. Three weeks no ice.

April 22, 2024

From lg.com

Response from LG Digital Care Team

Hey Jeri! We'd love to learn more about your experience. Please private message us with your contact information, model, and serial number, and let's ...

LG Digital Care TeamApril 29, 2024

Best fridge ever!

[This review was collected as part of a promotion.] Beautiful fridge. The drawers have a lot of room and this has made finding and locating items in the freezer much easier. The UV on the water dispenser is also great. The look fits our kitchen perfect with all our other LG appliances. Craft ice is amazing, a serious conversation peice when having guests over.

April 20, 2024

From lg.com

Drawer pulls are on the drawer bottoms, very difficult to open for disabled people. Not exactly thrilled with how you select ice & water.

April 18, 2024

From lg.com

Craft icemaker breaks all the time

This has been the worst fridge we have ever owned.

April 15, 2024

From lg.com

Response from LG

Hello, there. We sincerely appreciate that you have taken the time to share your thoughts and perspectives on your experience with the LG Refrigerator...

LGJune 8, 2024

[This review was collected as part of a promotion.] Craft ice maker broke after a couple of years. Disappointing!

April 9, 2024

From lg.com

Response from LG Digital Care Team

Hey there! We understand the need for all your features to run smoothly. Check out these tips and tricks that might help get your craft ice up and run...

LG Digital Care TeamApril 15, 2024

Freezes Ice Makers constantly, and not cold

This refrigerator is very very disappointing and extremely frustrating. The Craft Ice Maker is nice, WHEN it works... The craft ice maker constantly freezes up and dies, every 2-3 weeks requiring a hair dryer and thaw time if you want to use it. The fridge itself doesn't keep the temps in the freezer or fridge as requested as the LG green app settings, will force themselves back on and make the whole freezer and fridge get just warm enough to gloss everything over and freeze your ice makers up s...

April 8, 2024

From lg.com

Response from LG

Hello there. Thank you for sharing your experience with us. We understand your frustrations with the LRSDS2706S refrigerator, particularly with the Cr...

LGJune 11, 2024

Appreciate the sleek modern style

[This review was collected as part of a promotion.] Bought 9 months ago and love it! We are moving but I will be getting an LG for new home.

March 25, 2024

From lg.com

Great refrigerator so far

[This review was collected as part of a promotion.] We really like the look and functionality of the refrigerator. It's been working really well after 1 year. The one complaint we have has been the craft ice maker. It stopped making ice when we switched our Wi-Fi and didn't update it. Once we updated again it started working, but then quit a few weeks later. Support was awesome and shipped us a new one, which was really easy to install. It has been making craft ice again ever since. Overall a ...

March 14, 2024

From lg.com

Spacious refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about two weeks ago and have been very pleased so far. There is a ton of room in both the refrigerator and the freezer. We use the mini door much more than I thought we would!

March 11, 2024

From lg.com

Response from LG Digital Care Team

Hi Mitch, we understand and appreciate you sharing your experience. It’s great to hear how much you’re enjoying the LG 27 cu. ft. 36 Inch Wide Side‑by...

LG Digital Care TeamMarch 11, 2026

Sleek appliance

[This review was collected as part of a promotion.] Super happy with this side by side refrigerator this is our second LG so again happy with the brand! So far so good the craft ice is just a nice EXTRA feature for us

March 3, 2024

From lg.com

Craft ice and door front ice simply amazing among

[This review was collected as part of a promotion.] Indeed, I bought this product almost a month ago and I truly love it. Everything about this unit does exactly what it is supposed to do and the easy access door is outstanding. I can not say enough wonderful things about LG. Thank you.

February 28, 2024

From lg.com

Beware.

Complete garbage. Don’t by and lg refrigerator. They are no good.

February 11, 2024

From lg.com

Response from LG Digital Care Team

Hi there. We understand that you may have an unresolved issue with your refrigerator and would like to offer our assistance! Please reach out to us on...

LG Digital Care TeamFebruary 13, 2024

Great choice

Would Recommend

I’m glad my 14 year old refrigerator died! I’ve always hated bottom freezer drawers, so I was ready for a side by side. Filtered water and two ice makers with in the door dispenser make this a great choice. Also the door in the big door is great to access frequently used items. So far I love this refrigerator.

February 8, 2024
Verified Purchaser
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Bad ice dispenser

[This review was collected as part of a promotion.] The silver frame around ice dispenser cracks and breaks easily. I have replaced this part several times and sure enough it is cracked again.

February 4, 2024

From lg.com

Response from LG Digital Care Team

Hey Karen, let's figure out what is going on here and ensure a permanent fix to the cover on your ice dispenser. Please send us a private message on s...

LG Digital Care TeamFebruary 7, 2024

LG drink access side by side refrigerator

We had to have warranty work because a plastic piece that hold a metal hook to close our drink access door broke off. The plastic piece really needs to be metal like the hook. This broke in 2.5 years. Our ice crusher function jams and we get a lot of large pieces of ice. We like the looks, but we would not buy another one like it.

January 31, 2024

From lg.com

Response from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If ...

LG Digital Care TeamFebruary 6, 2024