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Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Craft Ice 27.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator Smart Compatible with Dual Ice Maker ,Water and Ice Dispenser ( PrintProof Stainless Steel ) ENERGY STAR Certified

4.1
545
Review
 4.1 out of 5
545 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior and convenient features like a craft ice maker. Customers generally appreciate the sleek design and functionality, but some have reported issues with the ice maker, water dispenser, and door mechanisms, raising concerns about the product's long-term reliability. The overall sentiment is mixed, with the unique ice maker being a highlight, but the durability of certain components seeming inconsistent.

Customer review summary generated by AI, including incentivized reviews.
545 Customer Reviews

A great Product

Outstanding Performance and all around great product.

July 8, 2023

From lg.com

Best Refrigerator

[This review was collected as part of a promotion.] Have only had this refrigerator for one week and I love it! It’s perfect for my husband and I. Our preference has always been a side-by-side. The storage and the ease of use is exactly what we wanted. I do a lot of cooking and like to have everything I need to use for a 1-2 week time period and it has more than enough room for the food. Lots of shelving on the door as well. I especially like the half door feature that allows us get what ...

July 8, 2023

From lg.com

Great features

[This review was collected as part of a promotion.] Purchased fridge over a year ago. Only issue was ice maker but LG replaced it for free. No problems otherwise. Love it!

June 27, 2023

From lg.com

Doors don’t close easy

I like this fridge overall but the front door doesn’t close easily and if not closed very firmly, will pop open. It’s annoying. The craft ice is fun but you lose a lot of space in your freezer due to that. It’s easy to turn off and use the space as freezer space tho.

June 26, 2023

From lg.com

Response from LG Social Media

Hello, Lori! We appreciate the feedback! Your refrigerator shouldn't be experiencing any issues opening or closing, and we've attached a link with mor...

LG Social MediaJune 27, 2023

THE NEWEST GUN!!!

My refrigerator is not even 2 years old, it's about 5 months shy of. I have had to have the icemaker part replaced because the ice built up to the icemaker and pushed against the little tray and broke a piece. THEN, the craft icemaker became stuck down in the tray and the tray will not move. IT'S STUCK AGAIN FOR 3 NOTICEABLE DAYS RIGHT NOW! ALSO, now the WATER FILTER will NOT stay in place!!! IT LITERALLY POPS OUT, ONCE PUT IN PLACE AS THE BOOK SUGGESTS HOW TO REPLACE. IT HAS ALMOST PUT MY 11...

June 20, 2023

From lg.com

Response from social/LG

You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but we're thankful that we have the chance to change circumstan...

social/LGJune 21, 2023

I love it but the door in door catch is broken and I can not find the parts manual to replace it. The model number is not listed in lg parts.

June 19, 2023

From lg.com

Response from LG Social

Hey there. Thank you for taking your time in leaving us a review on your refrigerator. We want to ensure that you are getting hear on this and that we...

LG SocialJune 21, 2023

Poor quality

I purchased this refrigerator in 01/2023. Everytime I close the refrigerator side the freezer side opens slightly, not enough to set off the dinging noise, but enough to ice over everything in the freezer. We have called LG twice, troubleshooted with them and nothing helps. The door is actually not even with the refresh door. LG refuses to help or be accountable for a defective freezer door. Will get Thermador next time I get a new refrigerator, if I'm still alive.

June 13, 2023

From lg.com

Response from LG Social Media

Hi, we regret to hear of your previous experience with our certified service technicians. This doesn't meet the level of standards we set for ourselve...

LG Social MediaJune 13, 2023

Great appliance at a great price

Would Recommend

I love it! It has more cubic space than my last, yet it takes up less space in the kitchen. The setup is perfect for us. I can see everything when I open the door. I love that it has no handles. And the whiskey ball ice cubes are fun. I didn’t realize it doesn’t have a dedicated butter area. I thought it would bother me but it does not. There’s so much room, it’s not a problem. The price was very good as well, especially for all that we got.

June 11, 2023
Verified Purchaser
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Review of LRSDS2706S

Love the door in a door feature on this refrigerator. Also like the two ice makers. We are busy using both due to the advancing warm weather. My last refrigerator was white with peeling paint. This one is stainless. Love it!

June 9, 2023

From lg.com

Response from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback ...

LG Social.June 15, 2023

Love the craft ice

Lots of issues with the whole door staying open ,also with the last draw

June 9, 2023

From lg.com

Response from LG Social Media

Thank you for sharing you feedback about the doors of the LG 27 cu. ft. Side-By-Side Door-in-Door® Refrigerator with Craft Ice™, model LRSDS2706S. We ...

LG Social MediaJune 9, 2023
Response from Social/LG

Hi, Michelle! Thank you for taking the time to share your concern with us! We see that your door refuses to work with you on your LG Side-by-Side Refr...

Social/LGJune 9, 2023

Just nice looking work great

Love it, lots of room, great lighting

June 7, 2023
Verified Purchaser
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Excellent Refrigerator

We purchased the LG side by side almost 1 month ago. So far everything has been great! The quantity of ice it makes in a 24 hour period is phenomenal. Extremely quiet; the only time I know it’s running is when it drops a batch of craft ice (they’re the size of golf balls). Keeping in mind, I HAVE NOT read the user guide yet, the only feature that didn’t work was the remote diagnostics feature (ThinQ). Over-all, we are loving the refrigerator and would definitely recommend purchasing it!

June 6, 2023

From lg.com

Like it but, how long will it last.

I like all the features, craft ice, ice on door, quick access on the door. But ice production is slow even on plus, and the craft ice maker already went bad after only one year. That means that if I want craft ice every year, I will have to buy the ice maker. I actually bought it for the craft ice and now I regret it because of the reliability issue.

June 1, 2023

From lg.com

Response from LG Social.

Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our ...

LG Social.June 1, 2023

Very Good Appliance

We have had this refrigerator for 6 months and it is a good appliance. The reason I don't give it 5 stars is the not so bright light. I have gotten used to it but, it surprised me after the installation. A brighter light or another light would make it look better.

May 29, 2023

From lg.com

Great refrigerator!

Would Recommend

It has a lot of room and sleek design,

May 27, 2023
Verified Purchaser
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Terrible Fridge & Customer Service

Would Not Recommend

I bought this fridge for a new build home, and it arrived 27 days ago. Lowes did not test it when delivered. I turned this fridge on today and it beeps every 3 seconds even though the door is closed. I called Lowe's to ask for a replacement and they said it's not eligible anymore since it's not within 48 hours even though this was never used.

May 25, 2023
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Response from LGAnswers

Thank you for reaching out to us with this review about the Craft Ice 27.1-cu ft Smart Side-by-Side Refrigerator with Dual Ice Maker (Printproof Stai...

LGAnswersMay 30, 2023

LG