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Stackable Large ( 5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )

4.4
203
Review
 4.4 out of 5
203 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has a large capacity and efficient performance, with features like an AI wash setting that automatically adjusts the cycle. Many customers are satisfied with its quiet operation and ability to handle heavy loads. However, some have experienced issues like pump failures, leaks, and control panel problems, and report poor customer service from the manufacturer. Overall, the machine offers good performance, but may require repairs, and the manufacturer's support appears inconsistent.

Customer review summary generated by AI, including incentivized reviews.
203 Customer Reviews

Terrible product

Washer has been in my house for three weeks and can’t run a load through. Already changed the control board and still doesn’t work

February 23, 2024

From lg.com

Response from LG Digital Care Team

Hey there! We understand you've recently replaced the control panel and need further assistance. Let's help get your laundry sudsing again! Please sen...

LG Digital Care TeamFebruary 27, 2024

This washer has been in my house for 3 weeks and has been the worst experience with a new appliance I have ever experienced. Needless to say it’s still not fixed

February 18, 2024

From lg.com

Response from LG Digital Care Team

Hi there! It seems like the experience with your washer has you in a spin! But worry not, we're here to help you find your way back to the straight an...

LG Digital Care TeamFebruary 19, 2024

Great washer

We love this washer. It is quick, quiet, and doesn't "walk" across the floor. And when the load is finished, we get a verbal notification via Alexa.

February 17, 2024

From lg.com

Insanely loud spin cycle.

[This review was collected as part of a promotion.] Do not buy!  Spin cycle sounds like a black hawk helicopter inside your house.

February 17, 2024

From lg.com

Response from LG Digital Care Team

Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, o...

LG Digital Care TeamFebruary 19, 2024

Replacing our 25 year old washer and dryer

[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.

February 14, 2024

From lg.com

Great design, useful features, especially ThinQ

[This review was collected as part of a promotion.] Solid, attractive, well-designed washer. Although there are a lot more settings than the one this replaced, it's easy to get to figure out how to get the best results. Much quieter than the old washer I had (which was not an LG). Like the feel of the controls, very intuitive. The clock is a nice touch and the ability to change the musical tones when the wash cycle is done. ThinQ has some useful features, such as notifying me via cellphone ...

February 13, 2024

From lg.com

Beautiful and great features!

[This review was collected as part of a promotion.] I’ve had this washer for about a month and it is fantastic. My wife loves the features and it is very nice looking. Would definitely recommend.

February 9, 2024

From lg.com

Amazing washer

Bought this a couple of weeks ago and I’m so glad I did. The design and features are amazing

February 5, 2024

From lg.com

Close but greed and lazy engineering kills a good

Dryer sensor is ineffective. Very expensive unit. Yet the the charge extra for something as simple as the dryer rack for steam.

February 3, 2024

From lg.com

It's ok, not great

[This review was collected as part of a promotion.] I had higher expectations. Have been careful not to use too much detergent or overload yet have twice had greasy looking spots. As for AI, I think it's just gimmick as I can't see any benefit to it versus choosing the right cycle and probably it's worse because I know what's in there!

February 2, 2024

From lg.com

Response from LG

Hi Dann. We appreciate you sharing your experience with the WM6500HBA washing machine. We regret to hear about the issues you've faced with greasy spo...

LGJune 11, 2024

Love my LG front loaders

I have had LG in the past and always happy with the brand. I love my new set and all the features it offers, along with cool colors. I haven't had this set but a few months but I do not foresee any issues.

February 2, 2024

From lg.com

I purchased the washer and dryer set. I enjoy the AI feature on both and it seems to be more efficient.

January 29, 2024

From lg.com

4 1/2 stars

I'm giving the washer five stars because of its performance. It really does an excellent job. However, I would like to take 1/2 star away if I could for the fact that the screen display is so dim as to be almost unusable. That seems like a serious oversite and something that would be extremely easy to address and fix.

January 24, 2024

From lg.com

Love the connectivity to Alexa

We've had this washer for a couple of months now. It has cut our washing time in half from our previous washer. It is quiet and does not dance across the floor. Plenty of capacity. A feature we really like is the fact that our Amazon Dot device in the living room now announces when the wash cycle is done.

January 17, 2024

From lg.com

Easy to use

Would Recommend

Easy to use and does a great job.

January 15, 2024
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
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Great features and washes well!

I’ve been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.

January 15, 2024

From lg.com

Fast and quiet

I am beyond happy with this Washer. It is the best

January 15, 2024

From lg.com

Done With Lowes

OMG.. So beyond angry. Lowes is so disorganized. So they pickup w/d that I was returning and not delivering the replacement. So, now I have to leave my water main off because of this crap of service.

January 10, 2024
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
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Response from LG Digital Customer Care

Hi, Anna. Thank you for taking the time to review your experience with Lowes and the LG Washer (WM6500HBA) model. We sincerely apologize for the diso...

LG Digital Customer CareJanuary 14, 2024

LG