
Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This washing machine has a large capacity and efficient performance, with features like an AI wash setting that automatically adjusts the cycle. Many customers are satisfied with its quiet operation and ability to handle heavy loads. However, some have experienced issues like pump failures, leaks, and control panel problems, and report poor customer service from the manufacturer. Overall, the machine offers good performance, but may require repairs, and the manufacturer's support appears inconsistent.
Customer review summary generated by AI, including incentivized reviews.Terrible product
Washer has been in my house for three weeks and can’t run a load through. Already changed the control board and still doesn’t work
From lg.com
This washer has been in my house for 3 weeks and has been the worst experience with a new appliance I have ever experienced. Needless to say it’s still not fixed
From lg.com
Hi there! It seems like the experience with your washer has you in a spin! But worry not, we're here to help you find your way back to the straight an...
Great washer
We love this washer. It is quick, quiet, and doesn't "walk" across the floor. And when the load is finished, we get a verbal notification via Alexa.
From lg.com
Insanely loud spin cycle.
[This review was collected as part of a promotion.] Do not buy! Spin cycle sounds like a black hawk helicopter inside your house.
From lg.com
Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, o...
Replacing our 25 year old washer and dryer
[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.
From lg.com
Great design, useful features, especially ThinQ
[This review was collected as part of a promotion.] Solid, attractive, well-designed washer. Although there are a lot more settings than the one this replaced, it's easy to get to figure out how to get the best results. Much quieter than the old washer I had (which was not an LG). Like the feel of the controls, very intuitive. The clock is a nice touch and the ability to change the musical tones when the wash cycle is done. ThinQ has some useful features, such as notifying me via cellphone ...
From lg.com
Beautiful and great features!
[This review was collected as part of a promotion.] I’ve had this washer for about a month and it is fantastic. My wife loves the features and it is very nice looking. Would definitely recommend.
From lg.com
Amazing washer
Bought this a couple of weeks ago and I’m so glad I did. The design and features are amazing
From lg.com
Close but greed and lazy engineering kills a good
Dryer sensor is ineffective. Very expensive unit. Yet the the charge extra for something as simple as the dryer rack for steam.
From lg.com
It's ok, not great
[This review was collected as part of a promotion.] I had higher expectations. Have been careful not to use too much detergent or overload yet have twice had greasy looking spots. As for AI, I think it's just gimmick as I can't see any benefit to it versus choosing the right cycle and probably it's worse because I know what's in there!
From lg.com
Hi Dann. We appreciate you sharing your experience with the WM6500HBA washing machine. We regret to hear about the issues you've faced with greasy spo...
Love my LG front loaders
I have had LG in the past and always happy with the brand. I love my new set and all the features it offers, along with cool colors. I haven't had this set but a few months but I do not foresee any issues.
From lg.com
I purchased the washer and dryer set. I enjoy the AI feature on both and it seems to be more efficient.
From lg.com
4 1/2 stars
I'm giving the washer five stars because of its performance. It really does an excellent job. However, I would like to take 1/2 star away if I could for the fact that the screen display is so dim as to be almost unusable. That seems like a serious oversite and something that would be extremely easy to address and fix.
From lg.com
Love the connectivity to Alexa
We've had this washer for a couple of months now. It has cut our washing time in half from our previous washer. It is quiet and does not dance across the floor. Plenty of capacity. A feature we really like is the fact that our Amazon Dot device in the living room now announces when the wash cycle is done.
From lg.com
Easy to use
Would RecommendEasy to use and does a great job.
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
Great features and washes well!
I’ve been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.
From lg.com
Fast and quiet
I am beyond happy with this Washer. It is the best
From lg.com
Done With Lowes
OMG.. So beyond angry. Lowes is so disorganized. So they pickup w/d that I was returning and not delivering the replacement. So, now I have to leave my water main off because of this crap of service.
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
Hi, Anna. Thank you for taking the time to review your experience with Lowes and the LG Washer (WM6500HBA) model. We sincerely apologize for the diso...

Hey there! We understand you've recently replaced the control panel and need further assistance. Let's help get your laundry sudsing again! Please sen...