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Stackable Large ( 5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )

4.4
203
Review
 4.4 out of 5
203 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has a large capacity and efficient performance, with features like an AI wash setting that automatically adjusts the cycle. Many customers are satisfied with its quiet operation and ability to handle heavy loads. However, some have experienced issues like pump failures, leaks, and control panel problems, and report poor customer service from the manufacturer. Overall, the machine offers good performance, but may require repairs, and the manufacturer's support appears inconsistent.

Customer review summary generated by AI, including incentivized reviews.
203 Customer Reviews

Washing machine

Would Recommend

I had one for 20 plus years and that’s why I bought another one. So far it has been a great washer.

April 3, 2024
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
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Easy to to laundry!

[This review was collected as part of a promotion.] We have had the washer for a month now and we are very pleased with the quality and especially the AI wash cycle. This all the guess work out. The washer determines the amount of water and the temps for the clothes.

March 28, 2024

From lg.com

Response from LG Digital Care Team

Hi Jim, thanks for sharing your experience with your 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA. It’s great to hear how much you’re e...

LG Digital Care TeamMarch 24, 2026

Great machine. Lots of power.

[This review was collected as part of a promotion.] Love this machine. It has 5 sprayer jets that inject water/soap onto the clothes. The rinse cycle is great. The machine drains the water completely and uses fresh water up to 3 times during a cycle. It will rinse up to 3 times which is great for heavier items like jeans and towels. If you remember at the last minute your favorite outfit needs washed, there is a quick wash cycle that is 18 mins long. I have notice our water bill has gone down...

March 26, 2024

From lg.com

Response from LG Digital Care Team

Hello there, we understand and appreciate you taking the time to share your experience with your LG 5.0 cu ft Mega Capacity Smart Front Load Washer WM...

LG Digital Care TeamMarch 27, 2026

Great features

[This review was collected as part of a promotion.] I have been with another brand of appliances for the longest time and I was a bit scared to change and try different brand but I am very satisfied with my new LG dryer. It gets the job done and many more options to do. I can even control on my phone and also notifies me when the cycle is finished!!!! It’s just great!

March 25, 2024

From lg.com

LG makes excellent washer/dryer!

After owning an LG washer and dryer for 17 years, it was time for a new set. We love our new LG washer and dryer! The new set has additional settings that we really appreciate. The updated models are very sleek and quite efficient. LG is the way to go! They last longer than any other washer and dryer we have ever owned.

March 22, 2024

From lg.com

Awesome smart washer

[This review was collected as part of a promotion.] Awesome smart washer and nice look. An upgrade from my old washer.

March 20, 2024

From lg.com

Matching Washer and Dryer

[This review was collected as part of a promotion.] We bought our LG washer last month and it's great. We also bought the matching dryer in the dark gray. They're much quieter than our old machines. My wife likes that she operate them with app. Pretty cool.

March 15, 2024

From lg.com

Response from LG Digital Care Team

Hi there, thank you for taking a moment to share your experience. We understand you’re enjoying the 5.0 cu. ft. Mega Capacity Smart Front Load Washer,...

LG Digital Care TeamMarch 14, 2026

Great so far

Would Recommend

Love this machine. I have had it a few weeks and I am impressed with the cleaning power. The 5 sprayer jets do a good job. The fact the machine will rinse clothes 3 times - each time it empties the drum and rinses with fresh water. It wash clothes fast, spins really dry, the light in the drum is very bright and it is a quiet machine. Gave it 4 stars because I have not had it long enough to see if there will be any issues.

March 15, 2024
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
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Excellent Choice!

We bought the WN6500 washer and DLEX 6500B dryer. to replace our prior LG washer and dryer that lasted 16 years. We like the ease of use, the multiple cycle choices, and the large capacity (we can wash a king size comforter, and even king size pillows without problems.

March 6, 2024

From lg.com

LG 5.0 - WM6500HBA

Would Recommend

We have had LG Washer and Dryers for over 14 years and will not go back to another manufacturer. We moved to a new home a year ago and the washer by Samsung already broke down and there was no way to fix it without paying a lot of money. We have the 5.6 larger version in our other home and we love the size and efficiency of the washer. Already used it to clean “whites” towels and bedding, can see the linens are much cleaner. The washer doesn’t wobble around when a full load is in the machi...

March 3, 2024
From Stackable Large ( 5-cu ft ) Front Load Washer ( Black ) Verified Purchaser
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Very Nice Washer

[This review was collected as part of a promotion.] Bought this LG washer in November. It does a great job and has many cycles to choose from.

February 28, 2024

From lg.com

Nice complement to the laundry room

Love my new front loader set, all the options, the ease of use--they look amazing in my laundry room.

February 28, 2024

From lg.com

Response from LG Digital Care Team

Hello there, thank you for sharing your experience — we understand how much joy it brings when a new laundry set looks great and works beautifully. It...

LG Digital Care TeamMarch 13, 2026

Great

[This review was collected as part of a promotion.] Return customer after 15 yrs. This new once is actually a replacement for the one we picked up. We requested replacement since after unboxing there was damage to the front in that there was a dent. So we quickly returned and received replacement same day. Love the functions, the app and AI intelligence. Also love the color which appears more of a deep charcoal grey. Love everything about it. We have the matching dryer too.

February 27, 2024

From lg.com

Response from LG Digital Care Team

Hello there, thank you for sharing your experience with the LG WM6500HBA Front Load Washer. We’re glad to hear your replacement went smoothly and that...

LG Digital Care TeamApril 17, 2026

Great

We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.

February 24, 2024

From lg.com

Response from LG Digital Care Team

Hello there, we understand and appreciate you sharing your experience with your LG WM6500HBA Front Load Washer. It’s great to hear that your new set i...

LG Digital Care TeamMarch 28, 2026